Reviews
Great experience.
Great experience. Justyn Cruz respected the fact that I was in the industry and gave me a nice easy quick deal. Exactly what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was told I would get a welcome package I did not.
I was told I would get a welcome package I did not. I was told you would fill the tank and you did not. I asked for the owners manual and was given the run around. I was told they didn't know if you could get me one
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I have purchased over 100 vehicles the experience with
I have purchased over 100 vehicles the experience with Ryan Snouffer was outstanding!! I would highly recommend purchasing a vehicle from Ryan
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went excellent at my appointment!
Everything went excellent at my appointment! On time and speedy service! Can't ask for much more than that.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They told me that they will do my tires fill them up with
They told me that they will do my tires fill them up with air and all they don’t do that they did my oil change quick and gave me my keys not checking my tires
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We have bought several.
We have bought several.vehicles here but this was our best experience. Our Salesguy, Jake Schrager, really made the experience simple and actually enjoyable (I don't say that much about a dealership experience). He was very knowledgeable about the vehicle and found us the exact truck we were looking for. I highly recommend these guys and make sure you ask for Jake.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new vehicle was given to me with a gas tank slap on
My new vehicle was given to me with a gas tank slap on empty. Also there’s a hidden 3000 dollar up charge for services rendered on vehicle which includes paint correction, my vehicle did not have such work performed. Overall not pleased with my interaction at this dealer.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This is a well tuned operation with consistency.
This is a well tuned operation with consistency. Tony Neterer is a devoted professional that delivers a five start performance every time. The lady in the front desk that helps you with the transportation service is always kind and efficient making arrangements for an in time service. We are grateful for that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alexander went over and beyond my expectations.
Alexander went over and beyond my expectations. I left with my vehicle feeling very happy. I’ve had previous bad experiences with Dodge Arrigo and it’s because of him that left me saying I’d bring my vehicle here again. If you ever need service specifically request Alexander Bono
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst service department in WPB.
Worst service department in WPB. On 5/13/23 I took my Challenger to get serviced at Arrigo WPB. I took a video of the vehicle before it was taken into the service building, and Anthony Salvatierra (service agent) took one as well. Once the vehicle came back from the service building, I looked around the car and noticed two scratches on the lip of the front driver rim. I informed Anthony Salvatierra right away, and he noticed that the tire was also slashed. I showed him the video I took before the vehicle was taken in for service to prove it wasn’t like that before they took the car in. Anthony Salvatierra was then very skeptic and acting as if I was crazy by stating the fact that my vehicle was damaged by the service department. The person that worked on the vehicle was called to come look at the damage, and first thing out his mouth is "I hope I didn't scratch your car." Then the agent informed me that his manager will reach out on Monday. No calls on Monday, but I was not surprised. I called and was told they will send the manager an alert as he wasn’t available. Waited Tuesday till I just went there in the evening. Spoke with the manager, and he had all types of excuses as to why they didn't reach out. Went there to get it fixed today as agreed with the manager and was called an xxxxxxx by this weird childish guy they have working there doing I don’t know what, guess they didn't like the fact that I had a video of the car right before they took it in for service. Now they seem surprised I don't want them to fix anything at their place, and seem to be unwilling to pay to cover the cost to fix what they damaged. SAVE YOURSELF A HEADACHE AND GO ELSEWHERE.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair