Reviews
Write a reviewNeeded service ASAP and got it...
Had a bad experience with another dealer which left my 2018 Ram 2500 Longhorn w/ 5k miles showing a code for electronic braking system and no cruise contro after they updated my software. Went back to the dealer 45 miles away the next day and was told the problem could take up to 2 months to get the parts in without them even looking at the truck, I left extremely frustrated because I was facing about a 3000 mile round trip without cruise control on my brand new truck. I called the Service Manager Dan with Chastang, told him my problem over the phone with his response being BRING IT IN AND LET ME SEE WHAT WE CAN DO. From the time I got to Chastang to the time my truck was fixed couldn’t have more than 20 minutes. The previous dealer didn’t complete the update and left my ABS system uncalibrated, Dan's technician at lunch time fixed my truck and got me on my way in no time. Thank you, I’m a loyal Chastang customer from here on out. Pastor E
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Truck Purchase
This was one of the most pleasant Truck buying experiences I have ever had. My Salesperson (Eli Ortega) was top notch. He is what every salesperson should be. He was well educated in the products and very excited and passionate about his job! All the personnel were great. I highly recommend a visit to Chastang if you are looking for a great place to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superior Service
Took my truck in for recalls and received superior service. They brought me to work and picked me up. My truck was done in just a couple of hours. Everyone was friendly and helpful. Would absolutely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2008 Jeep Service & Repairs
Devin was wonderful to work with, she was courteous, and did everything she said she would do. She was told be prior to bringing vehicle up there what it could be and she was right. They got my vehicle back to me in one day and even ran my TPMS Sensors to tell me which ones were bad. I plan on taking my vehicle back to them as needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful service
The salesman and the finance managers were awesome and patient with helping me and my wife make the decision on which vehicle we wanted. I would highly recommend purchasing another vehicle Chastang.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2012 Dodge Ram service and repair
Knowledgeable and friendly service department. They work with you and keep you informed as work progresses. Devon tool the time let me know of other issues that could be addressed in the future. I will definitely keep taking my truck to Chastang Chrysler Dodge Jeep Ram.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repair electronic throttle
Very responsive to the problem. Everyone helpful. Offered loaner car as part needed to be ordered. Dan and Nick and others very accommodating and informative . So far my Jeep is running ok
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Referred to them by a co-worker. They have been everything he said and more. When you are known by your name, it makes you feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely fantabulous
I was thoroughly pleased with my recent purchase. The people who took care of me were very accommodating and friendly. I am a very grateful customer because of the ease of the entire process. I will highly recommend Mr. Cade for any vehicle purchases for my friends or family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Radiator replacement
Service is always great and fast. This service department is the reason I will buy my new truck there. They will take you almost immediately.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair