Reviews
I drove 2 hrs and gave up 4 hrs of overtime at work to
I drove 2 hrs and gave up 4 hrs of overtime at work to potentially buy a 2011 Toyota 4 runner with only 38k, I was told that the car was "extra clean" and when I arrive I immediately look underneath a car and find rust as if the car sat in a swamp it's entire life. The worst part about it is the shady owner of the dealership stood but the vehicle in excellent condition for its age. It's not. It's not even close. Is a complete rust bucket that's going to nickel and dime whomever purchases it into oblivion. Terrible business!
I drove 2 hrs and gave up 4 hrs of overtime at work to
I drove 2 hrs and gave up 4 hrs of overtime at work to potentially buy a 2011 Toyota 4 runner with only 38k, I was told that the car was "extra clean" and when I arrive I immediately look underneath a car and find rust as if the car sat in a swamp it's entire life. The worst part about it is the shady owner of the dealership stood but the vehicle in excellent condition for its age. It's not. It's not even close. Is a complete rust bucket that's going to nickel and dime whomever purchases it into oblivion. Terrible business!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We appreciate you taking the time to share your feedback. I'd like the chance to speak with you about your experience with our Sales Team regarding the condition of the 2011 Toyota 4Runner you had an interest in. Please reach out to me at your earliest convenience so we can discuss this. Thank you, Joshua Bakuhn General Manager Toyota of Erie
Have dealt with Greg at Toyota for over 25 years.
Have dealt with Greg at Toyota for over 25 years. Have had at least 5 or 6 during this time. Very happy with Greg and the service department
Have dealt with Greg at Toyota for over 25 years.
Have dealt with Greg at Toyota for over 25 years. Have had at least 5 or 6 during this time. Very happy with Greg and the service department
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
While visiting Erie from Maryland, I scheduled my regular
While visiting Erie from Maryland, I scheduled my regular oil change at Erie Toyota. Before even speaking to anyone, it was surprising to see that a full tire alignment was recommended on the overhead screen. After my oil change, one service technician showed me a diagram of my tires and pointed out several areas with low tire tread. When I told him I didn't want the service because my new tires were only three weeks old, and had been balanced and checked during purchase elsewhere, attendant said he would return with my paperwork. A second tech later returned with that paperwork. I noticed all tires were now rated as 10s and he recommended that I arrange for my future alignments where I purchased the tires. When I questioned a third person about this overselling alignment request, I was told it was due to the strip my car passed over into the garage. Baloney! Upon leaving the dealership, I drove my car to a flat road and tested the alignment by taking my hands off the wheel. As expected, the car continued perfectly straight, without veering to either side. In addition to this difference in service, I noticed that all of the service reps and staff were different from my last visit.
While visiting Erie from Maryland, I scheduled my regular
While visiting Erie from Maryland, I scheduled my regular oil change at Erie Toyota. Before even speaking to anyone, it was surprising to see that a full tire alignment was recommended on the overhead screen. After my oil change, one service technician showed me a diagram of my tires and pointed out several areas with low tire tread. When I told him I didn't want the service because my new tires were only three weeks old, and had been balanced and checked during purchase elsewhere, attendant said he would return with my paperwork. A second tech later returned with that paperwork. I noticed all tires were now rated as 10s and he recommended that I arrange for my future alignments where I purchased the tires. When I questioned a third person about this overselling alignment request, I was told it was due to the strip my car passed over into the garage. Baloney! Upon leaving the dealership, I drove my car to a flat road and tested the alignment by taking my hands off the wheel. As expected, the car continued perfectly straight, without veering to either side. In addition to this difference in service, I noticed that all of the service reps and staff were different from my last visit.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent experience with our Service Department regarding the recommendation of a set of new tires on your vehicle and the level of customer care that you were provided with. Kindly reach out to me at a time that is best for you. I look forward to speaking with you. Best Regards, Clint Sokolowski Service Manager Toyota of Erie
Very good to deal with and helpful .
Very good to deal with and helpful ...explained all functions of the new vehicle...thanks
Very good to deal with and helpful .
Very good to deal with and helpful ...explained all functions of the new vehicle...thanks
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words and are glad you found our team helpful. Thank you for choosing Toyota of Erie.
Wonderful experience working with an experienced work
Wonderful experience working with an experienced work force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing a new 2024 Tacoma. The truck hasn’t disappointed, and well worth the money invested. Years of dependability with several safety features was the final selling point.
Wonderful experience working with an experienced work
Wonderful experience working with an experienced work force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing a new 2024 Tacoma. The truck hasn’t disappointed, and well worth the money invested. Years of dependability with several safety features was the final selling point.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wes, our salesman was great.
Wes, our salesman was great. Worked out a deal that was best for the dealership and myself. Easy process start to finish.
Wes, our salesman was great.
Wes, our salesman was great. Worked out a deal that was best for the dealership and myself. Easy process start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your positive experience with our team at Toyota of Erie. We're happy to hear that the process went smoothly for you.
We came from about three hours away to get our car.
We came from about three hours away to get our car. Toyota of Erie was the only one who had the vehicle we were interested in. The whole process was very easy. We enjoyed working with our salesman, Mike, and with James who did our finance and paperwork. We would highly recommend using this dealership!
We came from about three hours away to get our car.
We came from about three hours away to get our car. Toyota of Erie was the only one who had the vehicle we were interested in. The whole process was very easy. We enjoyed working with our salesman, Mike, and with James who did our finance and paperwork. We would highly recommend using this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear that our team was able to assist with your purchase and make the process easy. Thank you for choosing Toyota of Erie and for your recommendation.
This is my fourth from this dealership, and Brad has bent
This is my fourth from this dealership, and Brad has bent over backwards to make sure I was satisfied and helped me stay on budget. With sales people like this, and trucks that actually perform the way they should, you have made me a Toyota for life fan !
This is my fourth from this dealership, and Brad has bent
This is my fourth from this dealership, and Brad has bent over backwards to make sure I was satisfied and helped me stay on budget. With sales people like this, and trucks that actually perform the way they should, you have made me a Toyota for life fan !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for being a loyal customer to Toyota of Erie. We're glad our team was able to assist in your experience and help keep you on budget. We look forward to serving your automotive needs in the future.
Best Toyota dealer in the area!
Best Toyota dealer in the area! Casey, James, Quinn…Everyone made the process smooth! Thank you all! The Grand Highlander is what we wanted and they delivered on price and met our customized requests in less than 24 hours! We will return for all of our service needs.
Best Toyota dealer in the area!
Best Toyota dealer in the area! Casey, James, Quinn…Everyone made the process smooth! Thank you all! The Grand Highlander is what we wanted and they delivered on price and met our customized requests in less than 24 hours! We will return for all of our service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad you enjoyed your experience with our team and love the Grand Highlander. Thank you for choosing Toyota of Erie. Looking forward to assisting with future service needs!
Thank you Casey for everything great salesman
Thank you Casey for everything great salesman understanding very patient and professional keep up the good work couldn’t have done it without you :)
Thank you Casey for everything great salesman
Thank you Casey for everything great salesman understanding very patient and professional keep up the good work couldn’t have done it without you :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear you had a positive experience with our team at Toyota of Erie. Thank you for your kind words and take care.