Reviews
Very smooth process, everyone was very nice and
Very smooth process, everyone was very nice and straightforward. Found the car I wanted easily, 10/10!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review, Hannah! We're so glad to hear the process was smooth and that you found the car you wanted with ease. We appreciate your 10/10 rating and hope you enjoy every mile in your new vehicle!
My partner and I purchased a vehicle from here and the
My partner and I purchased a vehicle from here and the vehicle arrived damaged, and it arrived late at night so we wouldn’t see it and the driver never mentioned anything útil I noticed it was hitting the other truck they were towing, they have bad customer service, they will blow up your phone to convince you to buy, but once you buy they don’t care anymore, I went to get a estimate on the damage I did and they said it was too expensive and they hired their own people and did a horrible job, we sent them many messages and they ain’t professional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Hi there, we're truly sorry to hear about the condition your vehicle arrived in and the frustration this situation has caused. We do want to clarify that, Bell Road Mitsubishi was not responsible for the damage during transport, and the transport company is accountable for that portion. That said, we are actively working with you to help resolve the issue with the transport company, and we’re here to support you however we can through this process.
You guys should have hired someone professional, they didn’t want to take to the truck to a shop to get fixed by a legit body shop, they say it was to too expensive. Till this day we haven’t heard from you guys, I’m putting this review so people can think about buying a vehicle, it has been a very bad experience and has been very unprofessional.
Rafi and Tresten are a great team.
Rafi and Tresten are a great team. Excellent customer service and very fast service. 5 stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We’re happy to hear Rafi and Tresten provided excellent and speedy service. Your support means a lot to us at Bell Road Mitsubishi!
Best experience Ive had at a dealership.
Best experience Ive had at a dealership.Didnt take long. Would recommend to family and friends...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome feedback! We’re so glad to hear this was your best dealership experience and that everything went smoothly. Your recommendation means a lot to us, and hope to see you again down the road!
Made the process very smooth and easy, Valued our time
Made the process very smooth and easy, Valued our time and didn’t have us waiting around which was appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mike. We’re glad the process was smooth and respectful of your time. We appreciate your feedback and look forward to assisting you again.
Service center was great and on time.
Service center was great and on time. They took extra care to ensure the car. Was done, right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We’re glad our service team at Bell Road Mitsubishi took good care of you and got everything done on time and done right. We appreciate your trust in us!
Rafi was amazing.
Rafi was amazing. Very knowledgeable and helpful throughout the whole process. Rafi is the best in the west
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic feedback! We’re thrilled to hear Rafi provided knowledgeable and helpful service throughout your experience. We’ll be sure to pass along your kind words to him.
Marco is the best in the west!
Marco is the best in the west! The customer service and jokes were fantastic! I got a fantastic price on my trade in and I am over the moon! 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing feedback! We’re thrilled to hear Marco took great care of you and made the experience both enjoyable and worthwhile. Congrats on your trade-in and thanks for choosing Bell Road Mitsubishi!
I was very happy with the service he promised I would
I was very happy with the service he promised I would walk away with a car and I did they was the only car lot that helped me out I would recommend them to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear you’re happy with the service and that we could help you find the car you wanted. Your recommendation means a lot to us. We look forward to assisting you and your friends at Bell Road Mitsubishi!
I had a great experience.
I had a great experience. The dealership was fast and friendly. They met my needs with no complaints.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joan. We’re happy to hear you had a great experience with our fast and friendly team. Meeting your needs is our priority, and we appreciate your feedback. We look forward to serving you again!