Reviews
Best car buying experience ever.
Best car buying experience ever. Everyone in my purchase was truly professional 5 stars plus
Best car buying experience ever.
Best car buying experience ever. Everyone in my purchase was truly professional 5 stars plus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Olathe subaru makes the car buying process seamless.
Olathe subaru makes the car buying process seamless. Able to answer questions easily but not pushy with sales tactics.
Olathe subaru makes the car buying process seamless.
Olathe subaru makes the car buying process seamless. Able to answer questions easily but not pushy with sales tactics.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Olivia has been very responsive and helpful even though
Olivia has been very responsive and helpful even though we are still looking for something.
Olivia has been very responsive and helpful even though
Olivia has been very responsive and helpful even though we are still looking for something.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Steve, Thank you so much for the 5 stars!! Kevin Kight General Manager
We purchased our 2024 certified Outback in late February
We purchased our 2024 certified Outback in late February and was treated amazing by Reed and Oscar and sales team and I would highly recommend Subaru of Olathe and will definitely return when it’s time to upgrade to another Subaru!!!
We purchased our 2024 certified Outback in late February
We purchased our 2024 certified Outback in late February and was treated amazing by Reed and Oscar and sales team and I would highly recommend Subaru of Olathe and will definitely return when it’s time to upgrade to another Subaru!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David B., thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Best, Kevin Kight General Manager
BEWARE and ready to get a second opinion.
BEWARE and ready to get a second opinion. I was quoted a service on my 2017 with 76,000 and also shown a video where the lied about what needed to be done. They quoted me $6,500 to fix the problem which was again, not what they said, not at all what was needed and is going to cost $500 to fix the actual problem, which was the valve covers. They also told me I needed new tires, which I do not. I did have a weird wobble and as it turns out they put my back tires on backward the last time they rotated them. I took the car back the day after my oil change and they still did not catch it. I will never go there again and sincerely hope you won't either. The video of them showing me something that I didn't need, trying to charge me THOUSANDS of dollars and then telling me to go to the new car desk to see what they would give me on a trade-in since I said I couldn't afford that amount for a repair, was also very suspicious.
BEWARE and ready to get a second opinion.
BEWARE and ready to get a second opinion. I was quoted a service on my 2017 with 76,000 and also shown a video where the lied about what needed to be done. They quoted me $6,500 to fix the problem which was again, not what they said, not at all what was needed and is going to cost $500 to fix the actual problem, which was the valve covers. They also told me I needed new tires, which I do not. I did have a weird wobble and as it turns out they put my back tires on backward the last time they rotated them. I took the car back the day after my oil change and they still did not catch it. I will never go there again and sincerely hope you won't either. The video of them showing me something that I didn't need, trying to charge me THOUSANDS of dollars and then telling me to go to the new car desk to see what they would give me on a trade-in since I said I couldn't afford that amount for a repair, was also very suspicious.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I went to Subaru of Olathe looking for an Impreza!
I went to Subaru of Olathe looking for an Impreza! Steve Botts helped me find the perfect Impreza with everything I wanted and within my price range. Shannon Brumley worked with me to complete the sell and was very patient and went back and forth with me while I worked with my bank to secure an auto loan. About 3 weeks after purchasing the car, the car had a mechanical issue that required a tow, and I remembered that Shannon told me to reach out to her if I ever needed anything with the car. I immediately called her for help. She helped me secure a tow to Subaru as well as hooked me up with a loaner car. Not only did she provide me with a loaner car so I could still get to and from work but she was able to have another employee bring the car to me! (I unfortunately cannot recall the name of the employee who was very gracious to bring the car to me). Weeks after purchasing my beautiful Impreza, I am still wowed by this team. I highly recommend Steve and Shannon and shopping at Subaru of Olathe overall.
I went to Subaru of Olathe looking for an Impreza!
I went to Subaru of Olathe looking for an Impreza! Steve Botts helped me find the perfect Impreza with everything I wanted and within my price range. Shannon Brumley worked with me to complete the sell and was very patient and went back and forth with me while I worked with my bank to secure an auto loan. About 3 weeks after purchasing the car, the car had a mechanical issue that required a tow, and I remembered that Shannon told me to reach out to her if I ever needed anything with the car. I immediately called her for help. She helped me secure a tow to Subaru as well as hooked me up with a loaner car. Not only did she provide me with a loaner car so I could still get to and from work but she was able to have another employee bring the car to me! (I unfortunately cannot recall the name of the employee who was very gracious to bring the car to me). Weeks after purchasing my beautiful Impreza, I am still wowed by this team. I highly recommend Steve and Shannon and shopping at Subaru of Olathe overall.
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tayla Slay, thank you for taking the time to leave a review for us at Subaru of Olathe. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Subaru of Olathe
My lease was up on my 2021 Forester.
My lease was up on my 2021 Forester. Jeff Creach reached out to me well before the end to go over my options. I did contact other dealerships to see if I could get a lower payment. The other guys wanted me to come in, and would not give me info through email/text/phone. I was happy with how Jeff was answering my questions so it was an easy decision. He had everything ready to go for me, so it was just show up, sign paperwork, go over some new features with James and leave in my brand new redesigned 2025 Forester. New building is a thing of beauty. Lots of selection. NO dealer fees or mandatory add ons. If you want a vehicle, this is the place to go. Ask for Jeff
My lease was up on my 2021 Forester.
My lease was up on my 2021 Forester. Jeff Creach reached out to me well before the end to go over my options. I did contact other dealerships to see if I could get a lower payment. The other guys wanted me to come in, and would not give me info through email/text/phone. I was happy with how Jeff was answering my questions so it was an easy decision. He had everything ready to go for me, so it was just show up, sign paperwork, go over some new features with James and leave in my brand new redesigned 2025 Forester. New building is a thing of beauty. Lots of selection. NO dealer fees or mandatory add ons. If you want a vehicle, this is the place to go. Ask for Jeff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Route400, we are very happy we could provide you with a positive experience! Thank you for choosing Subaru of Olathe! Kevin Kight General Manager
The whole buying experience was amazing!
The whole buying experience was amazing! There was no hassle or back and forth on pricing. No hidden fees. The whole process was easy and was in and out within an hour. It was so easy that my father bought a vehicle from there as well. Definitely recommend Subaru of Olathe for your vehicle needs.
The whole buying experience was amazing!
The whole buying experience was amazing! There was no hassle or back and forth on pricing. No hidden fees. The whole process was easy and was in and out within an hour. It was so easy that my father bought a vehicle from there as well. Definitely recommend Subaru of Olathe for your vehicle needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the five stars!
I wish I had more stars to give this business.
I wish I had more stars to give this business. They made the car buying experience…dare I say…comfortable and exciting! I loathe purchasing cars, makes me sick to my stomach. But I sincerely have a new outlook after buying from the team at Subaru of Olathe. I obviously want a great deal. But, I am not a good negotiator, and I don’t know what charges are appropriate, what fees and add-ons are right for my situation…that’s why feeling comfortable with the business you’re working with is so important. They listened to me, and I feel like they heard me and helped me make great choices. Everything was quick and painless, and they put my dream in my driveway! I would encourage anybody to go experience their warm atmosphere, transparent pricing, and overall amazing team.
I wish I had more stars to give this business.
I wish I had more stars to give this business. They made the car buying experience…dare I say…comfortable and exciting! I loathe purchasing cars, makes me sick to my stomach. But I sincerely have a new outlook after buying from the team at Subaru of Olathe. I obviously want a great deal. But, I am not a good negotiator, and I don’t know what charges are appropriate, what fees and add-ons are right for my situation…that’s why feeling comfortable with the business you’re working with is so important. They listened to me, and I feel like they heard me and helped me make great choices. Everything was quick and painless, and they put my dream in my driveway! I would encourage anybody to go experience their warm atmosphere, transparent pricing, and overall amazing team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JB, Wow! Thank you for the kind words! So glad to hear that you enjoyed your experience with our team. Please let us know if we could be of any assistance moving forward. Kevin Kight General Manager
Excellent service provide by Josh, Olivia, and Kevin .
Excellent service provide by Josh, Olivia, and Kevin . I needed a vehicle due to mine being totaled. I'm enjoying my new Forestor.
Excellent service provide by Josh, Olivia, and Kevin .
Excellent service provide by Josh, Olivia, and Kevin . I needed a vehicle due to mine being totaled. I'm enjoying my new Forestor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TM, We are so pleased you enjoyed your visit to Subaru of Olathe! Thank you so much for the 5 stars! Kevin Kight General Manager