Capital Ford of Lillington

Tyrone Parker a good salesman. I would definitely recommend other people to go and see him

Salesman John Thompson was great as was the floor General Manager, Larry. I test drove a vehicle I was considering, but they didn’t have the color I wanted. They brought one from another location to make a deal. Great service!!

Called about a Ford Ranger listing online for 35,940.00 was told pricing was incorrect online and it was 43,940. Sounds like someone just wants to bring customers in under fake advertisement.

I bought a truck from Capital Ford about a week ago and it was a very smooth transaction. The service was great and I got a great deal on my vehicle. I’d like to give a special thanks to Kris Klingel on making the process smooth and being a straight shooter. One of the best salesman I’ve dealt with.

Outstanding service Austin was exceptionally helpful with all our questions and helped us get exactly what we eanted and for a great price! A big thank you to Rich for all his techno help as well. We will return for our next Ford.

They worked on a company service truck of ours and did not secure it during the time it was in their possession. About $3000 worth of tools were stolen out of it. I specifically asked if that would be a concern when I called for an appointment and also when I dropped off the truck and they told me no worries, they would keep it secured. NOW they are refusing to cover any stolen property. I believe it was an inside job by some who work there but regardless I feel I've been robbed twice by the thief and now the management. Horrible. If they decide to reimburse then I will adjust the rating, otherwise it stays!

Best dealership and prices around, great and friendly staff that makes the process easy and quick. Transparent and reliable, next purchase will definitely be from them again!

I purchased a 2016 Ram 1500 for more than $33,000 on Saturday, June 27. The sales person and finance manager were delightful, charming, helpful closing the deal. I signed the paperwork, drove the Ram to my home 30 miles away, and drove back the same day to deliver the title on the vehicle I traded. On that drive back, the check engine light came on. When I informed my sales person, he said, "No problem, we'll take care of it this week. Just pop back in." A visit to the service department did not resolve the issue, and the dealership has turned its back. Now I'm a couple weeks in, the truck has stopped running, has multiple outstanding recalls that Precision never fixed or told me about, and requires thousands of dollars worth of repairs which will take weeks to complete. While I did not purchase an extended warranty and bought the truck AS-IS, I have sought a conversation with the General Manager several times to discuss options and possibilities. He refuses to have a conversation with me outside of email and defers me to others on his team. In several Google reviews, Mr. Jaynes has asked reviewers to call him directly. When I call, I get no response. Other team members have not followed up and I‘ve received no offers of help or support dealing with the disaster they sold me. Abysmal experience, and I'm left only with a lemon of a truck and the potential of seeking legal help.” UPDATE: Shortly after I posted my review, I received a call from the service manager. He listened and agreed to provide a loaner for the period of time required for me to have the truck repaired. I'm grateful for that and take it as a step in the right direction. I'm still stuck with navigating the repairs and have not been permitted to speak with the GM. Standing behind what they sell? Not that I can see.

tried real hard to fit truck to my needs. needed tow package and mid level trim. they found one in another state and it arrived quickly. all was done well

I love my ecosport. It drives good. It does alot of extra stuff. Haven't figured it all out yet. I enjoyed my time at the dealership. My salesman was very nice and helpful. I would recommend my dealer to anybody. My sales reps name was Sam.