Subaru Fort Walton Beach

4.5
(30 reviews)
Visit Subaru Fort Walton Beach
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (850) 831-9558 (850) 831-9558
Used (850) 831-9568 (850) 831-9568
Service (850) 831-9590 (850) 831-9590

Inventory

See all 150 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2024.

Service center

Phone number (850) 831-9590

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.5
(30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Jeff was awesome.

Jeff was awesome. I have bought 2 cars from him now. I would definitely buy from him again.

5.0

Jeff was awesome.

Jeff was awesome. I have bought 2 cars from him now. I would definitely buy from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Technician completed 27 PT Inspection, Oil Change, Rotate

Technician completed 27 PT Inspection, Oil Change, Rotate Tires, Alignment, diagnosed and replaced inop sensor for washer fluid, all in two hours. Outstanding Lobby/waiting/show rooms. Very clean, comfortable and great coffee bar!

5.0

Technician completed 27 PT Inspection, Oil Change, Rotate

Technician completed 27 PT Inspection, Oil Change, Rotate Tires, Alignment, diagnosed and replaced inop sensor for washer fluid, all in two hours. Outstanding Lobby/waiting/show rooms. Very clean, comfortable and great coffee bar!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review on Subaru FWB! We are happy that you enjoyed the waiting area and yes, they do have a great coffee bar. We appreciate your business!

Show full review
2.0

They were good about showing and telling about the

They were good about showing and telling about the vehicle. Very courteous. The sales process was smooth. The post sales process is not smooth. After a month, I still have not received all the final paperwork. I had to place several calls to clear that up. I had to contact Subaru corporate to find out if car was registered sir the contract. They didn’t sell me the right Starlink package and the wrong mats were in the car. And now the temp tag is expired and I cannot get them to tell me what the ETA is or send me a new temp tag. Post sales support in this first month has been lacking. The car has been wonderful.

2.0

They were good about showing and telling about the

They were good about showing and telling about the vehicle. Very courteous. The sales process was smooth. The post sales process is not smooth. After a month, I still have not received all the final paperwork. I had to place several calls to clear that up. I had to contact Subaru corporate to find out if car was registered sir the contract. They didn’t sell me the right Starlink package and the wrong mats were in the car. And now the temp tag is expired and I cannot get them to tell me what the ETA is or send me a new temp tag. Post sales support in this first month has been lacking. The car has been wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with feedback. We apologize that your experience with post-sales support did not meet your expectations. If you require further assistance with your tags, please don't hesitate to contact the customer success team at 850-275-1522. We would be happy to help resolve any issues you may be experiencing.

Show full review
5.0

Great place

Great car dealer. From purchase of a car to getting our car serviced. The maintenance team is very friendly and communicate well. Thank you very much!

5.0

Great place

Great car dealer. From purchase of a car to getting our car serviced. The maintenance team is very friendly and communicate well. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great Experience

From first contact in the internet, through sales rep, financial manager completing paperwork all went smoothly. Very clean, professional and extra friendly personnel all around. Great lounge area with snacks, coffee and hot chocolate (very clean)

5.0

Great Experience

From first contact in the internet, through sales rep, financial manager completing paperwork all went smoothly. Very clean, professional and extra friendly personnel all around. Great lounge area with snacks, coffee and hot chocolate (very clean)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

The Best Subaru Dealership on the Gulf

I drive two hours to service my car with this dealership, pointedly avoiding a dealer an hour away. FWB provides excellent service. I have never been disappointed.

5.0

The Best Subaru Dealership on the Gulf

I drive two hours to service my car with this dealership, pointedly avoiding a dealer an hour away. FWB provides excellent service. I have never been disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Will go above and beyond for you!

I had been on the market for a Subaru BRZ for about two months. The car is hard to come by and they had actually sold all of their allotments. Through a stroke of luck though a BRZ came in and the original purchaser didn’t want it anymore. Without missing a beat they contacted me and we were able to work out a deal well past closing hours “Munch” was outstanding in her service and everyone was a joy to be around even late into the night! Definitely will recommend this dealership for those I know looking for a new or used car!

5.0

Will go above and beyond for you!

I had been on the market for a Subaru BRZ for about two months. The car is hard to come by and they had actually sold all of their allotments. Through a stroke of luck though a BRZ came in and the original purchaser didn’t want it anymore. Without missing a beat they contacted me and we were able to work out a deal well past closing hours “Munch” was outstanding in her service and everyone was a joy to be around even late into the night! Definitely will recommend this dealership for those I know looking for a new or used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Great dealer for sales and servuce

Bought my Legacy there and have had it serviced here ever since. Staff are great, communicative and go out of their way to answer my questions and address any of my concerns.

5.0

Great dealer for sales and servuce

Bought my Legacy there and have had it serviced here ever since. Staff are great, communicative and go out of their way to answer my questions and address any of my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

Called service got sales.

Called service got sales. Confirmed number and ya the sales guy said their phones are messed up. Transferred and on hold for 4 mins and it goes to vice mail. Tried chat. Slooooow response and no help getting service scheduled. Useless, went to Pensacola Subaru, You get MUCH better response

1.0

Called service got sales.

Called service got sales. Confirmed number and ya the sales guy said their phones are messed up. Transferred and on hold for 4 mins and it goes to vice mail. Tried chat. Slooooow response and no help getting service scheduled. Useless, went to Pensacola Subaru, You get MUCH better response

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
5.0

Great service

Had regular maintenance done on my Subaru. Fast and great service, nothing to complain about. Everyone is always friendly and they take the time to answer questions. Thank you Subaru Ft Walton Beach!

5.0

Great service

Had regular maintenance done on my Subaru. Fast and great service, nothing to complain about. Everyone is always friendly and they take the time to answer questions. Thank you Subaru Ft Walton Beach!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 30 reviews