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Elliott Bay Auto Brokers

(321 reviews)
Visit Elliott Bay Auto Brokers
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:00pm
Tuesday 9:00am–8:00pm 8:00am–4:00pm
Wednesday 9:00am–8:00pm 8:00am–4:00pm
Thursday 9:00am–8:00pm 8:00am–4:00pm
Friday 9:00am–8:00pm 8:00am–4:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–7:00pm Closed
(888) 348-5938 (888) 348-5938

Reviews

(321 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elliott Bay Auto Brokers from DealerRater.

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Used vehicle purchase

Bought a BMW with the help of Dan Lee. Great service in all aspects! Dan made sure I got a great price and that I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service from the best duo in town!

When it comes to customer service and attention to detail, Brandon and Steve are the two best guys in town! They are knowledgeable and will be your advocates from day one to make sure you get the best match of car for you. Have bought two cars with their assistance already. Planning to keep going back to them for my future needs and those of my close friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brandon Badger at Elliott Bay auto brokers

I dreaded shopping for a car until I began working with Brandon. He put me at ease from the beginning and not only made the process seem less, but pleasant. His personality was easy and the company’s ‘no haggle’ process suited my style. I will definitely buy from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Owner

My sales person was Olivia and it was great buying experience. I live over 2500 miles from Seattle and they represented the vehicle perfectly and helped me with inspections and financing. They were very quick to respond whenever I had questions. All around great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service from Bob and team

Excellent service. Quick and Easy. The whole process was very smooth and all questions were answered honestly. Great selection of vehicles as well. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2014 BMW THAT HAD BEEN WRECKED BEFORE

I bought a 2014 bmw 4 series from here and they screwed me over it's been in a wreck and they showed me a completely different carfax now I'm stuck with this dam car when the sales women was showing me cars I wanted to test drive the red one which was a higher model in that class and had more options but she brought the keys from the blue one which she sold me and I asked to test drive red one but she did not wanna go get keys because she said its same car just different motor so I was like ok I guess and so we bought it cuz it was a little bit cheaper and a few weeks later I find things that shows its been wrecked and repainted and also done poorly .....so I would never ever buy a car from theme ever again And I stopped recommending this place to my freinds also ...also I had 2 of my freinds buy cars from theme so that's the end of that ..So that's all I can say but I'm trying to make a long story short

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I worked with Trey who was very professional. He made the process go smooth and easy. He knew my budget and helped to meet it as best he could. He was very helpful in getting the car service information and the car fax for me to review. All & all a very good experience. I would definitely recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brandon

Brandon was our sales person, he was very knowledgeable and made our experience easy and swift. I would definitely recommend my friends and family to EBA based on the service we got from Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice people nice cars!

What a nice experience! I bought a beautiful car without any hassle. All the cars they have super clean and after I sign and agree for the loan they got me a lower rate by sitting on their computer after 5pm when they suppose to get off! Sent me a check for the amount I paid extra for the license fees. I don’t remember I received this kind of check from anywhere before. Really honest guys, really clean cars! Totally recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trey Gray, Auto Broker

Trey was amazing throughout the entire sales process. He assisted me in finding the perfect car to surprise my wife for her 50th birthday - a 435i hardtop convertible! He spent an afternoon going through all the features of the new car with my wife, making sure she was comfortable and happy with her new car. We will definitely be coming back to Elliott Bay! Great experience start to finish!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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