James River Chrysler Dodge Jeep Ram

Just posting this as a warning. I would highly advise against their service department. They replaced my transmission in 03/2025 and left loose bolts and oil cooler lines just dangling. They had zero accountability…. I took it back after my mechanic did an oil change and discovered the issues. They still didn’t get the everything tightened down after the second time. They lied to Stellantis by saying that there was oil leaking from the lines to get it covered under warranty. They still didn’t tighten down all of the bolts and left some loose at the driveshaft/differential that were making a god awful sound and created a HUGE danger. Thankfully when I took it to Corwin Ram in Springfield (highly recommend them) and they fixed it correctly. Corwin waived the fee because my Ram warranty wouldn’t cover it and James River Ram again took ZERO accountability. Corwin didn’t want me stuck with a $300 bill for James River Ram’s shotty work, which I am thankful for. I left a review on their Facebook page and now they blocked me. If you can’t stand behind the work please don’t do it, especially if you can’t take the criticism. Ended up having to trade the truck in because I couldn’t trust the work….. I lost a large amount of money and I am planning on exploring any legal avenues and to see if I have any recourse for this bad repair that cost me lots of money. (I have call recordings, emails and pictures to back all of my allegations up.)

We recently purchased a 2025 Jeep Grand Cherokee from James River, and Hunter was our salesperson. The entire experience was fantastic. Hunter was very helpful, knowledgeable, and made the process smooth and straightforward. He took the time to ensure we understood all the electronic and safety features of the SUV, which made us feel confident and comfortable with our new vehicle. Hunter also made sure our phones were properly connected to the car before we left, which was a great personal touch. The pricing was fair and transparent, with no pressure or hassle. The team at James River made buying our Jeep an easy and enjoyable experience. We highly recommend Hunter and the James River dealership to anyone looking for a great vehicle and excellent customer service. Thank you to Hunter and the whole team for doing such a great job!

Hunter and Daniel were extremely professional in selling me a 2023 Dodge Charger. They answered every question I had and went above the call to make the experience easy and enjoyable. Easily the best dealership experience I have ever had.

I recently bought a Mustang Mach-e from James River Jeep, and the overall purchase experience was flawless. They had the car ready for a test drive without much notice, and the support from Mike Manning in sales was incredible. From helping navigate the paperwork to helping with shipping the vehicle out of state, Mike and his team were great to work with. The price was excellent, and the support was bar-raising. Probably the best car purchase experience I’ve ever had.

One of the best purchases I’ve ever experienced. Rich Womack, car advisor, made things happen with no stress. I wish all automobile purchases were like this one. The team at James River Jeep were great to work with. Thanks for the great used truck buying experience.

Bait and switch. Car was 19000, called to confirm it. He agreed so I drove down and it was 21500. Go with anyone else.

Thank you for helping me find the right vehicle! GREAT dealership and very knowledgeable salesman, manager!! Brought the vehicles too my residence!!

Was very pleased with the service at James River Jeep. Jad was awesome! He offered lots of information, answered and was very helpful without being pushy at all! Super happy with the purchase of my Hyundai Santa Fe! If your in the market for a vehicle go see Jad.

This is a dealership of integrity. I bought a vehicle from them (specifically Rich Wommack) and there was an issue. They told me on the spot they would make it right, and they did!!! This was a GREAT experience from start to finish. I recommend them over any other dealership.

AMAZING EXPERIENCE!! Zach and his team went above and beyond to make my first Jeep experience the best one. Outstanding across the board, period.