Advantage Acura of Naperville

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(446 reviews)
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Sales hours:
Service hours:
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Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (630) 931-8809 (630) 931-8809
Used (630) 426-6824 (630) 426-6824
Service (630) 931-8806 (630) 931-8806


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About our dealership

This seller has been on since October 2020.

Service center

Phone number (630) 931-8806

Service hours



(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As an unexperianced car buyer I was happy with the

As an unexperianced car buyer I was happy with the process. The negotiations were always friendly and the outcome was satisfactory.

Dealer response

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Advantage Acura of Naperville. Please feel free to contact us if you have any questions on your new purchase. - The Advantage Acura of Naperville Team


No haggle pricing.

No haggle pricing. Good service and follow up from John Unger. Bought a new MDX. Painless process.

Dealer response

Bob, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Advantage Acura of Naperville Team


EXTREMELY Happy Customer - Check them out

By far the best dealership in IL!! Huge thank you to Micah, Rob, Jerry and Joe in Service for making our car buying experience fast and easy! We recently bought a 2020 MDX and were blown away at the level of customer service provided. It is incomparable - you will leave happy and satisfied!! We weren't even expecting to buy a car when we visited, but the professional, trustworthiness, impeccable customer service, and ease helped us make the best decision possible. Make sure you stop by today! You won't regret it!

Dealer response

Melissa, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. - The Advantage Acura of Naperville Team


Very Happy Customer ...!!!!!

A VERY happy customer. I joined the Acura family with the purchase of a new 2023 MDX. My sells guy Chris Gonzalez was super helpful and very good to work with. I had a wonderful experience and would fully recommend anyone looking for a new or used vehicle to swing by Advantage Acura of Naperville and ask for Chris. He is hands down the best. Very knowledgable and will provide you with top-notch customer service. Sincerely, Gus Zamudio

Dealer response

Your compliments and kind words mean so much to us and our team, Gus! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Advantage Acura of Naperville Team


Deceptive Pricing - Hidden Certification Fees

Caution- Dealership is very deceptive on pricing for Certified vehicles. They actually add a certification fee to the vehicle which does not reflect on the advertised price which makes it appear much cheaper than other certified vehicles. They don't even point that out unless you happen to catch it when going through the final papers. I thought the FTC cracked down on this practice but they list this fee in the fine print of the ads. Still a very deceptive pricing strategy and not very transparent as compared with other dealers. Based on all the other reviews I would avoid this dealership.

Dealer response

Dave, our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. - The Advantage Acura of Naperville Team


Great Experience

My salesmen Ralph, made the overall buying process simple and easy without any pressure.He asked me what I was looking for and was able to go above and beyond what I was expecting. I would highly recommend Ralph and the dealership to all my friends. Mark,the General Manager was also excellent and a pleasure to work with.

Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. - The Advantage Acura of Naperville Team


We recently purchased a 2023 RDX and we’re highly

We recently purchased a 2023 RDX and we’re highly impressed with the staff at Advantage. Our sales person, John and his colleagues in service and customer support did an outstanding job for us

Dealer response

Thank you for taking the time to share your feedback regarding your experience at Advantage Acura of Naperville and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! - The Advantage Acura of Naperville Team


Sky was great to work with and he stayed on top of the

Sky was great to work with and he stayed on top of the transaction from start to finish. All good things to say about the whole buying experience. This dealership and staff is a strong 10 Do not hesitate in buying from them. Believe me I am as picky about details when I am purchasing a vehicle. Ron Heintz Happy customer.

Dealer response

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Advantage Acura of Naperville Team


Purchased a 2020 Tesla Model X on Monday the 5th.

Purchased a 2020 Tesla Model X on Monday the 5th. Communication with Churchill was fantastic and timely. A whirlwind experience that went smoothly and held no surprises. Thanks to both Churchill and Barry for their friendly assistance. Very satisfied with the outcome and the vehicle. Nice work, gentlemen.

Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Advantage Acura of Naperville Team


The best customer service from sales to management!

The best customer service from sales to management! I have to say some people should really keep their reviews about the topic. Car buying experience! Some cheap man on here writing about a stolen $500 item that he probably never had! Like who leaves an expensive item in the car? I hate to see someone writing wrong things on reviews especially it seems pretty racist like he’s profiling a manager at the dealership. What is wrong with you? Anyways buy a car from here you won’t be dissatisfied!

Dealer response

We appreciate the kind words. We look forward to seeing you again in the future! - The Advantage Acura of Naperville Team

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