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Toyota of Gladstone

(7,560 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(7,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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Loc excellent. Bought the car. David excellent. Felt like...

Loc excellent. Bought the car. David excellent. Felt like I made two new friends. Loc and David 5/5. I will recommend your facility due to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your recommendations and your business, thank you!

Good customer service

Very clean. Very friendly. Very Knowledgeable. Did a great job repairing the light on my car and did the research to make sure it was covered under warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate it!

Toobah did an amazing job. Her personality is outstanding...

Toobah did an amazing job. Her personality is outstanding and she does super well on providing all information and answering all of the questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your business and for your kind words about working with Toobah Mahmood!

Persistence

The car I wanted (2020 Prius LE FWD sea glass or silver) turned out to be VERY hard to find. Emileigh was very persistent in finding one for me. Her follow up after the sale has been excellent - including making sure I’m happy with my purchase. It’s a big leap from a 1997 Honda Civic (manual everything) to a 2020 Prius but Emileigh has helped me make that leap.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your business!

Had another great experience with purchasing a car from...

Had another great experience with purchasing a car from Gladstone Toyota. TOOBAH MAHMOOD was very friendly, patient and knowledgeable. She helped me feel like I was making a great decision and also understood my concerns. I would recommend her and this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and thank you for allowing Toobah Mahmood to assist you with your purchase!

The easiest, best price, no pressure Dealer. See Jenna,...

The easiest, best price, no pressure Dealer. See Jenna, she’s the best to buy from!! We made the deal over the Internet and my paperwork was ready to go when we arrived. Jenna took the time to show us all of the little intricacies in our fully loaded Tacoma! Thanks Jenna and Toyota of Gladstone :)

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us. We are so happy that Jenna was able to provide a seamless experience. Welcome to the Toyota of Gladstone family and congratulations on the new Tacoma.

Great people adrian was awesome to Work with very...

Great people adrian was awesome to Work with very friendly I went in to buy a used Tacoma and they got me a better deal on a new one very happy with the way I was treated thank you guys

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

What a great story, thank you for sharing it with us. Congrats on your new Tacoma and please let us know if you need anything at all.

First Dealership Purchase Since 1998

I haven't bought a car from a dealer since 1998 because the experience stresses me out, so everything has been private party. ToG had a used truck on their lot I was very interested in so I took a deep breath wandered by. Daniel did an exceptional job of hearing me and fitting the buying process to me. I won't be buying a vehicle again for 5 years, but highly recommend ToG and Daniel if you're buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you very much!

Staff was as amazing as it could get. It took awhile to...

Staff was as amazing as it could get. It took awhile to get everything done but that was on my end not theirs. If you get JK Jenna or Eric you’re in great hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Erik! We are so happy that we were able top help you. Congratulations and welcome to the family.

My time spent at Toyota Gladstone was amazing. Chad...

My time spent at Toyota Gladstone was amazing. Chad helped me find the right car I was looking for and was super informative when it came to options for my situation. Would buy here again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Riley thank you very much for your kind words about working with Chad Lundgren here at Toyota of Gladstone. We are very lucky to have him on our team and blessed to have you as a customer. Welcome to the Toyota of Gladstone family!