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Stone Mountain Nissan

(3,011 reviews)

Reviews

(3,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stone Mountain Nissan from DealerRater.

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Excellent customer service and the service manager is

Excellent customer service and the service manager is always helpful in explaining the problem and the best solution available for my safety and the preservation of the vehicle.

Excellent customer service and the service manager is

Excellent customer service and the service manager is always helpful in explaining the problem and the best solution available for my safety and the preservation of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Representative was pleasant and very informative it was a

Representative was pleasant and very informative it was a pleasure dealing with him. He was able to get the oil change and not only get the oil change, but was able to provide me with the basic cares for my car.

Representative was pleasant and very informative it was a

Representative was pleasant and very informative it was a pleasure dealing with him. He was able to get the oil change and not only get the oil change, but was able to provide me with the basic cares for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I love it .

I love it . Good people, they have good energy. I also thank Brad for assisting and helping me find a ride. I love the branch and they also make sure you leave in good spirits.

I love it .

I love it . Good people, they have good energy. I also thank Brad for assisting and helping me find a ride. I love the branch and they also make sure you leave in good spirits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Was told I needed a starter but the starter was new and

Was told I needed a starter but the starter was new and replaced a day before I brought the trunk in.

Was told I needed a starter but the starter was new and

Was told I needed a starter but the starter was new and replaced a day before I brought the trunk in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Heather and Jerry were the reason this was an amazing

Heather and Jerry were the reason this was an amazing experience!! They were very caring and attentive!!😃😃😃

Heather and Jerry were the reason this was an amazing

Heather and Jerry were the reason this was an amazing experience!! They were very caring and attentive!!😃😃😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi , we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

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Brad was my dealer.

Brad was my dealer. I went in for an oil change and left with a new car, right

Brad was my dealer.

Brad was my dealer. I went in for an oil change and left with a new car, right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your oil change! We're thrilled to have helped you find your new car. Enjoy your ride and see you at your next service appointment! 🚘 #HappyCustomer #CustomerSatisfaction

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Very excellent service.

Very excellent service. Very professional s Customer service. I would recommend this dealership to my family and friends. Excellent wait time. Very kind and knowledgeable also friendly.

Very excellent service.

Very excellent service. Very professional s Customer service. I would recommend this dealership to my family and friends. Excellent wait time. Very kind and knowledgeable also friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I’ve been coming here since 2022 and so far I leave a

I’ve been coming here since 2022 and so far I leave a happy customer.

I’ve been coming here since 2022 and so far I leave a

I’ve been coming here since 2022 and so far I leave a happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

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Heath was great and taken care of all my car thank you

Heath was great and taken care of all my car thank you very much really appreciated the ride home. Stone Mountain Nissan has always taken good care of my car thank you as always.

Heath was great and taken care of all my car thank you

Heath was great and taken care of all my car thank you very much really appreciated the ride home. Stone Mountain Nissan has always taken good care of my car thank you as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear that our team, especially Heath, continues to provide exceptional service for your car. Thank you for trusting Stone Mountain Nissan with your vehicle, we appreciate your loyalty! #HappyCustomer #GreatService

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Great job as always .

Great job as always . Love the customer service and heath is the best and the boss man is ok as well lol

Great job as always .

Great job as always . Love the customer service and heath is the best and the boss man is ok as well lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Our team takes pride in providing the best customer service and we are happy to hear you love our team, especially Heath. We appreciate your continued support! 😊

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