Culver City Chevrolet

Samantha provided us a great customer service at service center. It was a very smooth & pleasant experience. Thank you, Samantha!

I got a call from Carlos Villalobos to let me know that I was preapproved for a car loan. I asked a few questions and he guaranteed me that I would be drive off in a new car. And I did drive off in a 2019 Chevy Bolt EV. His service was excellent. Ask for Carlos Villalobos The rest of the staff was nice and friendly.

I had a great experience at Culver City Chevrolet. I want to thank Edgar for taking the time to ask what I was looking for and showing cars that I would be interested in and didn't stop until I found the one. First time buying can be nerve-racking and the patience to explain and getting to know what to look for is what helped me make the choice to buy a Chevrolet Trax. The dedication and attention to detail is what made my first car buying experience unforgettable. Thank you to the team at Culver City Chevrolet that helped and for their friendly services.

Carlos is scammer he will run your credit numerous times with no results try to sale you a lemon

This dealership was a nightmare. Sat there for 5 hrs waiting for my car to be serviced only to be told that they weren’t going to honor the previous owners verbal agreement with me. Don’t buy Chevy from Culver City

I had an incredible experience working with Brenda while choosing the right vehicle. She was knowledgeable, patient, and truly listened to my needs. Brenda made the process smooth and stress-free, offering expert advice without any pressure. Her dedication to ensuring I got the perfect car was beyond impressive. I highly recommend Brenda to anyone looking for an exceptional car-buying experience. She’s simply the best!

I recently purchased a Chevy Silverado 2500 HD from Culver City Chevrolet. The salesman, Jorge, was polite, courteous, and informative. When it came time to negotiate, he handed it off to his Assistant manager, Cesar Vega. Mr. Vega is one shady character. He did the back-and-forth a few times then when he saw he wasn’t making any headway he offered to sell us a six year 60,000 mile bumper-to-bumper warranty for $3000. We agreed after getting home and logging in to Chevy‘s website. We observed that we had no extended warranty and that it was a basic bait and switch operation. He basically charged us $3000 more for the truck than what was negotiated. I’ve left a review on Google and received a response from the owner, Mr. Baratian, 424 263 6740. He claimed to be concerned and asked that I reach out to him with any issues I may have had. I’ve reached out twice now with no response. Additionally the dealer lost one of our keys and then tried to tell me that the $85,000 truck only was sold with one key. They’ve since corrected that and if their expense had a new key made with fob. Avoid this and if they’re expense had a new key made with fob. Avoid this dealer at all costs. And if you make the mistake of purchasing from them avoid Mr. Vega like it’s the plague. He will rip you off, and you will have no recourse. Plenty of other dealers in the area that seem to be honest come to find out the owner has nine dealers in total I would research any other dealership to make sure he’s not the owner before going there.

I held off leaving this review hoping that this dealership would eventually show interest in helping me purchase a car. I put up with 12 days of asking questions and no one actually helping me before I decided to leave this. This has been the worst customer service I've ever experienced. I asked about delivery and for photos of the car repeatedly and they refused to give me any answers. Eventually, I was promised pics and of course they were never sent. I would get replies, when they would actually send them, saying they hadn't heard from me when I was emailing daily. One person jacked the price up of the car $10k over the listed price on their website. Finally, instead of answering my questions they would send me promotional emails. After 12 days of emailing and getting very few replies they just stopped communicating with me altogether. I don't like to leave negative reviews, but this dealership more than earned this review. You can make your own decision, but I would look elsewhere if your looking for solid customer service and a staff eager help sell you a car.

BUYER BEWARE! This dealership employs “bait and switch” tactics. Advertising a low price, then the final price being multiples higher. Anyone who has bought a car through a dealership, or researched buying a car through a dealership, is familiar with the “dealer installed options,” miscellaneous markups, and the service plans they try to tack on afterwards, all of which can be negotiated around, haggled down and/or accepted. I initially made contact with one Jorge Osuna via email requesting a price breakdown of a car including any dealer installed options. Any PROFESSIONAL dealership would be more than happy to supply this information. In my personal opinion, this dealership is employing “slease-ball” tactics usually employed by those cliché small, desperate, and pushy used car dealerships. Chevrolet is a world renowned company and when you walk into one of their legitimate dealerships, you expect a professional experience. My advice is to seek an honest and transparent dealership which Culver City Chevrolet most definitely is not. Thank You

VERY disappointing experience with Culver City Chevrolet!!! I found the truck I was looking for at Culver City Chevrolet. After days of back and forth and a planned visit from 80 miles away to test drive gone south, they said they would not honor the price they offered on AutoTrader. Such a waste of time with their false advertising.