Reviews
Nice kind people and good customer service and goog help
Nice kind people and good customer service and goog help and good cars and options
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Tacoma broke down on the road and I managed to limp it
My Tacoma broke down on the road and I managed to limp it into Acton Toyota. The Service Department was great and they were able to diagnose and repair the problem quickly and efficiently. Neil Schwartz kept me informed along the way and the entire process was as smooth as possible under the circumstances.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very satisfied with every aspect of my purchase.
Very satisfied with every aspect of my purchase. Acton Toyota worked with me to find the vehicle i wanted in a low inventory environment.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a used Volvo.
I bought a used Volvo. Had a good experience working with Brian Doney. Very friendly, no pressure salesman. There was an issue that came up with the vehicle after purchase. Spoke with Jeff Cotran the used car manager. He totally took care of me. Got the car right in to be looked at. Gave me a loaner car for a couple of days to give them time to pinpoint the problem. Gage who did my service intake was very nice too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brian Doney, my salesperson was very courteous,
Brian Doney, my salesperson was very courteous, explanatory and friendly. Very nice gentleman, took his time and answered all my questions. Would highly recommend him to anyone shopping for a car. Thanks again Brian for making it so easy to do business with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
i had a 30K mileage service and they asked to do air
i had a 30K mileage service and they asked to do air filter change and 3 more additional service. I asked some other time. I used to use the blower every single day before the service and the moment i left the dealership around 5 PM and run the fan it started churning sound. I never had this issue . I am pretty sure the technician made this happen deliberately to do the service immediate because without blower car is not operational due to fuggy window etc. I called the service person and called gentral service line no body responded.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Had a good experience with the dealership and the
Had a good experience with the dealership and the salesman Oren Goldstein. Oren was extremely knowledgeable about the car we were interested in and later purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Typical bait and switch that I have witnessed at other
Typical bait and switch that I have witnessed at other dealerships. When you call on the phone, they tell you one thing, and when you show up it's insultingly different. Here I was asking about a GR Corolla Premium. "Yes we have one being allocated, good deal, yes, MSRP, good deal!Nobody else has a deposit on it" Can you confirm the color and price?" "Black, 41,000" "Good deal, come in" Show up at dealer - "Sooo, our phone salesperson, must have been thinking you wanted a GR86......, those we sell at msrp...." "for $41,000? (GR86's if at msrp go for $34,360) "Yeeeeah, the corollas we are selling between 5000-10,000 over. - We already have a deposit on the GR corolla" This has been my experience with most dealerships around Massachusetts. If you call anywhere asking about a particular car, don't. Email instead and get everything in writing. Last time they did the same thing with a Tacoma I was looking to buy, show up and it's $2500 over msrp.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ken White was great to work with.
Ken White was great to work with. He was Professional, knowledgeable, no pressure. He was great!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Naithan was kind, responsive, helpful, patient, and
Naithan was kind, responsive, helpful, patient, and thorough. Made the process so much better. Thank you, Naithan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car