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Acton Toyota of Littleton

(3,767 reviews)
Visit Acton Toyota of Littleton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 8 awards
2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 943-5001 (781) 943-5001
Used (781) 943-5038 (781) 943-5038
Service (781) 943-5017 (781) 943-5017

Reviews

(3,767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acton Toyota of Littleton from DealerRater.

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Nice kind people and good customer service and goog help

Nice kind people and good customer service and goog help and good cars and options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My Tacoma broke down on the road and I managed to limp it

My Tacoma broke down on the road and I managed to limp it into Acton Toyota. The Service Department was great and they were able to diagnose and repair the problem quickly and efficiently. Neil Schwartz kept me informed along the way and the entire process was as smooth as possible under the circumstances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfied with every aspect of my purchase.

Very satisfied with every aspect of my purchase. Acton Toyota worked with me to find the vehicle i wanted in a low inventory environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a used Volvo.

I bought a used Volvo. Had a good experience working with Brian Doney. Very friendly, no pressure salesman. There was an issue that came up with the vehicle after purchase. Spoke with Jeff Cotran the used car manager. He totally took care of me. Got the car right in to be looked at. Gave me a loaner car for a couple of days to give them time to pinpoint the problem. Gage who did my service intake was very nice too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian Doney, my salesperson was very courteous,

Brian Doney, my salesperson was very courteous, explanatory and friendly. Very nice gentleman, took his time and answered all my questions. Would highly recommend him to anyone shopping for a car. Thanks again Brian for making it so easy to do business with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

i had a 30K mileage service and they asked to do air

i had a 30K mileage service and they asked to do air filter change and 3 more additional service. I asked some other time. I used to use the blower every single day before the service and the moment i left the dealership around 5 PM and run the fan it started churning sound. I never had this issue . I am pretty sure the technician made this happen deliberately to do the service immediate because without blower car is not operational due to fuggy window etc. I called the service person and called gentral service line no body responded.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a good experience with the dealership and the

Had a good experience with the dealership and the salesman Oren Goldstein. Oren was extremely knowledgeable about the car we were interested in and later purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Typical bait and switch that I have witnessed at other

Typical bait and switch that I have witnessed at other dealerships. When you call on the phone, they tell you one thing, and when you show up it's insultingly different. Here I was asking about a GR Corolla Premium. "Yes we have one being allocated, good deal, yes, MSRP, good deal!Nobody else has a deposit on it" Can you confirm the color and price?" "Black, 41,000" "Good deal, come in" Show up at dealer - "Sooo, our phone salesperson, must have been thinking you wanted a GR86......, those we sell at msrp...." "for $41,000? (GR86's if at msrp go for $34,360) "Yeeeeah, the corollas we are selling between 5000-10,000 over. - We already have a deposit on the GR corolla" This has been my experience with most dealerships around Massachusetts. If you call anywhere asking about a particular car, don't. Email instead and get everything in writing. Last time they did the same thing with a Tacoma I was looking to buy, show up and it's $2500 over msrp.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ken White was great to work with.

Ken White was great to work with. He was Professional, knowledgeable, no pressure. He was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Naithan was kind, responsive, helpful, patient, and

Naithan was kind, responsive, helpful, patient, and thorough. Made the process so much better. Thank you, Naithan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.