Skip to main content

Ramsey Subaru of Des Moines

(2,567 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,567 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramsey Subaru of Des Moines from DealerRater.

Want to share your experience with this dealership?

Write a review

Great visit, great deal, went looking at one car but...

Great visit, great deal, went looking at one car but found a better deal on a 2 year newer car with 30,000 less miles for only $2,500 more, worth it easy. Ross was easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exception experience all around. Repair was completed....

Exception experience all around. Repair was completed. Car was cleaned when I picked it up. And Ramsey was sure to keep me up to date throughout the process. They also coordinated my rental car for me. I’d recommend Ramsey Subaru to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good experience during corona virus time

After the test drive negotiation was don via phone and text messages. This was a very positive experience compared to previous car purchases when I was sitting in the dealership. One suggestion for improvement would be during the corona virus it would have been nice to have an option for a complete electronic signing of documents to reduce the time in contact with the team. Overall this was the best experience I have had purchasing a new car and will definitely use this dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very polite and helpful. Held on to my car until I could...

Very polite and helpful. Held on to my car until I could make it there. Kept in contact with me via text And was watching for me to arrive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an incredible experience with Ramsey Auto. Very...

I had an incredible experience with Ramsey Auto. Very nice and knowledgeable. Quick to greet you when you enter the lot. Very understanding and listed to what you have to say.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

review of service.

I was pleased with the service that qua done on my first time at Ramsey Auto center. We really are enjoying our ASCENT that we purchased in December 2019. The only problem we are having is keeping the screens in the back windows. You would think that as loved with extras that it is that there would be a better solution tp holding the screens in than a small square of sheet metal. I keep placing them in and they continue to fall out. Dick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was greeted with a smile and provided a clean safe...

I was greeted with a smile and provided a clean safe waiting room - very important with the current pandemic. Appreciated them taking me early since I had to drive an hour and a half.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Staff are friendly and thorough...comfortable, convenient...

Staff are friendly and thorough...comfortable, convenient waiting are all much appreciated. A bottle of sanitizer at the desk when signing and paying for service would have been good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome

Corey was good to explain the results of my concerns. Corey is wonderful to work with. The only negative thing I can say it that he does not return phone calls very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Speedy Polite Expert work as usual

I have only used Ramsey for my Subaru servicing since purchase 2008 It is the most dependable vehicle I have ever owned and still going strong!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.