Bert Ogden Mercedes Auto Outlet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
4001 E. Expressway 83, Mercedes, TX 78570
Visit Bert Ogden Mercedes Auto Outlet

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bert Ogden Mercedes Auto Outlet from DealerRater.

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Tanya from Bert Ogden

November 15, 2022
By Alfonso Aguirre from La feria

Muy bien Tanya es una empleada muy buena muy amables todos recomiendo todo este servico estoy muy agradecido con ella que me ayudó todo el tiempo Tanya muchas gracias !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tanya was my sales man today here bert ogden

October 15, 2022
By Kevin Gonzalez from Mercedes, Tx

I was very well attended from the first minute I walked in. The lady that attended us accomplished all the service and abs did answered all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do recommend to stop by in Mercedes’ Bert Ogden

April 6, 2022
By Mike from Mercedes Texas

Had a good choice in purchasing the truck good service didn’t have no issues with the sales person he was a great sales men and helped me choose a truck I really was interested in

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Avoid them like the plague

October 20, 2021
By Garza from McAllen tx

Avoid this place. They will tell you a car is in stock and then claim tell you it sold when you show up 30 minutes later.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are sorry to see that you were unhappy with your visit. Please reach out to our manager, Richard Lipsey, at richard.lipsey@bertogden.com so that we can work to turn this around.

Worst Place Ever!!!

September 9, 2021
By S.L. from Mercedes, Texas

This was the worst car decision I've ever made! The sales people lied about the functioning of the car and never answered the phone so that I could try to figure out how to get it fixed. I'll never buy from them again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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