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Hassle free experience
Sergey helped me with my car choice today and they were both so pleasant and real that it truly left me floored! From the beginning to the end of the process I didn’t feel like I was being pressured or tricked into anything! The financial department was also a treat to speak to and do business with! If you’re shopping here, I can assure you that you’re in great hands! Thrilled with my Macan.
They sold me a messed up car
My old car died on me so I needed one desperately; read the reviews about this place so I decided to give it a try Miguel greeted me and my daughter and showed me a few cars so I picked the 2012 BMW 528i; before I signed any documents I asked him about the warranty and he said it had a year, it was getting late and we were all tired so I signed everything . I really trusted this kid with everything he said, so I was happy with my car. Two days later the engine light came on, I called them because I knew I had a warranty and they told me to bring it; they said it was the air flow sensor so they cleaned it, few days later the engine light came on again, they said they were going to get the part , so over a week later they said the part was there so I took it back and they installed the part and said they installed an off market one and if the engine light comes on again to let them know , well it did and now they’re making excuses and telling me I bought the car “as is” and they’re not responsible anymore , I said what? I have 1 year warranty so I left the dealer really upset and decided to check all the documents I signed and what was my surprise? I signed forms saying I don’t have any warranty and I bought it “as is” I can’t believe this guy lied to me that way, if I knew it had no warranty whatsoever i would’ve not bought that car, now the original part costs almost $500 plus installation What a joke!!!! I don’t recommend this place and if you decide to buy please read every document before you sign like I should’ve done. I’m very upset about this , I got screwed for $10,000
The best team and service
I would like to thank the team here for helping to get me in the car of my dreams (last year Mercedes S 580). Their team stayed late to get me the absolute best deal and I couldn't be happier. The best car-buying experience I ever had. Thanks again.
10 / 10
Got a 2018 Ford Taurus from Sergey 2 weeks ago at the Waterford location - incredibly happy with it. The car is as promised in really good condition, and drives smoothly. The service was very gentle, with no pushing into what I didn’t want.
We got there, saw a Nissan Altima we liked online and asked to test drive it. They gave the key to go test drive it alone. That was something extraordinary, never happened before. I was just amazed how smooth the whole process was. The price was exactly as advertised and the car was well maintained. Would definitely go back for the next vehicle.
Miguel and the crew made my car-buying experience painless and quick. Great selection and I really struggled between the two vehicles. I can't speak highly enough of this dealership. Great Experience!!!
Bought a 2015 Chevy Silverado
Bought a 2015 Chevy Silverado about a month ago and this was by far the best car buying experience. Price was exactly as advertised, and the sales guy didn't try to nickel and dime me for add-ons. They were friendly and easy to work with. I would recommend them to others.
Large selection of vehicles and excellent service
Sergey and the whole crew made my car buying experience painless and stress free. They have a great variety of well maintained used cars and it was really hard for me to choose between two vehicles I really wanted and Sergey explained to me all the pros and cons of each. I can't speak highly enough of this dealership.
They made the whole process easy and convenient from start to finish. Miguel worked out all the details with the financing department here! He really made sure I was happy with my new car and that I had everything I needed before I left the lot! Definitely recommend them!
Working with Sergey was extremely fast and simple. He was friendly, professional, and flexible to my needs. It was the best experience I ever had buying a used car. Will buy from this dealership again when I need my next new car.