Reviews
Jeff Shade is my trusted service advisor for my JCW Mini.
Jeff Shade is my trusted service advisor for my JCW Mini. Knowledgeable and professional. Will continue to utilize Sterling Mini as my go to shop for my mini.
Jeff Shade is my trusted service advisor for my JCW Mini.
Jeff Shade is my trusted service advisor for my JCW Mini. Knowledgeable and professional. Will continue to utilize Sterling Mini as my go to shop for my mini.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, we're delighted to hear that Jeff has earned your trust and provided excellent service for your JCW Mini at MINI of Sterling. Thank you for choosing us as your go-to shop!
I’ve received outstanding service at Mini of Sterling.
I’ve received outstanding service at Mini of Sterling. Jeff Shade is an excellent service advisor. He is friendly, courteous, and technically very well qualify. I feel very confident in the advice he gives me for my Mini and the services and repairs he recommends. I particularly like the dealership’s customer communication systems, including the text updates during the service and the videos provided of the vehicle inspection and the repairs needed. I highly recommend this dealership and Jeff Shade as a technical advisor.
I’ve received outstanding service at Mini of Sterling.
I’ve received outstanding service at Mini of Sterling. Jeff Shade is an excellent service advisor. He is friendly, courteous, and technically very well qualify. I feel very confident in the advice he gives me for my Mini and the services and repairs he recommends. I particularly like the dealership’s customer communication systems, including the text updates during the service and the videos provided of the vehicle inspection and the repairs needed. I highly recommend this dealership and Jeff Shade as a technical advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charles, thank you for sharing your positive experience with Jeff and the team at MINI of Sterling! We're delighted to know that our communication systems and service met your expectations. We appreciate the recommendation!
Jeff and the rest of the service team at MINI of Sterling
Jeff and the rest of the service team at MINI of Sterling are absolute heroes!!! Our 2009 Mini Cooper is still running strong thanks to them and their expertise! We are beyond grateful for helping us keep our little 16-year-old Cooper zipping around town like a race car. This last visit was for a safety recall so it didn't cost anything, but we were treated like valued customers, nonetheless. Highly recommend trusting your Mini to Jeff and the team at MINI of Sterling!!!!
Jeff and the rest of the service team at MINI of Sterling
Jeff and the rest of the service team at MINI of Sterling are absolute heroes!!! Our 2009 Mini Cooper is still running strong thanks to them and their expertise! We are beyond grateful for helping us keep our little 16-year-old Cooper zipping around town like a race car. This last visit was for a safety recall so it didn't cost anything, but we were treated like valued customers, nonetheless. Highly recommend trusting your Mini to Jeff and the team at MINI of Sterling!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Conrad, we're delighted to hear that Jeff and the MINI of Sterling team have kept your Mini Cooper running smoothly! Thank you for recommending us; we appreciate your trust in our service. Safe driving ahead with your zippy little car!
Salesman was very knowledgeable, professional and
Salesman was very knowledgeable, professional and helpful. A delight to do business with. Will recommend to friends and acquaintances.
Salesman was very knowledgeable, professional and
Salesman was very knowledgeable, professional and helpful. A delight to do business with. Will recommend to friends and acquaintances.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear your salesman provided you with a great experience at Mini of Sterling. Please reach out if there's anything we can do for you in the future!
Great work, informative on what my car needs done,
Great work, informative on what my car needs done, helpful. Thank you, always feel like I can trust this location.
Great work, informative on what my car needs done,
Great work, informative on what my car needs done, helpful. Thank you, always feel like I can trust this location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting MINI of Sterling with your car needs! We're glad to hear our team provided helpful and informative service. See you next time!
Jeff Shade is an excellent representative for your
Jeff Shade is an excellent representative for your company. I really feel that he is our partner in maintaining the health of our vehicle. He is knowledgeable and friendly. I feel welcomed at the dealership. The work on the car continues to be effective and efficient.
Jeff Shade is an excellent representative for your
Jeff Shade is an excellent representative for your company. I really feel that he is our partner in maintaining the health of our vehicle. He is knowledgeable and friendly. I feel welcomed at the dealership. The work on the car continues to be effective and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Jeff has been such a great partner in maintaining your vehicle's health at MINI of Sterling. Thank you for the kind words and support!
Great experience as they were knowledgable, helpful, and
Great experience as they were knowledgable, helpful, and met my needs to the fullest extent.
Great experience as they were knowledgable, helpful, and
Great experience as they were knowledgable, helpful, and met my needs to the fullest extent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! If there's anything further you need down the road, please don't hesitate to reach out to our team at Mini of Sterling. Safe travels!
Always exceptional customer service.
Always exceptional customer service. Marco Aldana squeezed me in on FRI for an oil change w/little notice & the technician Travis kept me up to date on the progress of work. Lovely staff.
Always exceptional customer service.
Always exceptional customer service. Marco Aldana squeezed me in on FRI for an oil change w/little notice & the technician Travis kept me up to date on the progress of work. Lovely staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the shoutout! We're delighted to hear that Marco and Travis provided exceptional service at MINI of Sterling. We appreciate your support and look forward to seeing you again!
I had a wonderful car-buying experience at BMW of
I had a wonderful car-buying experience at BMW of Sterling! My salesperson, Miles, was incredibly helpful, patient, and genuinely kind throughout the entire process. He made everything feel smooth and stress-free, answering all my questions and making sure I was comfortable every step of the way. If you're looking for someone honest and easy to work with, I highly recommend asking for Miles. Couldn't be happier with my new car!
I had a wonderful car-buying experience at BMW of
I had a wonderful car-buying experience at BMW of Sterling! My salesperson, Miles, was incredibly helpful, patient, and genuinely kind throughout the entire process. He made everything feel smooth and stress-free, answering all my questions and making sure I was comfortable every step of the way. If you're looking for someone honest and easy to work with, I highly recommend asking for Miles. Couldn't be happier with my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! It's great to hear that Miles provided you with a great experience and we look forward to welcoming you back soon!
Great service and I love my Sales person!
Great service and I love my Sales person! The service team is superb! Highly appreciated and recommend!
Great service and I love my Sales person!
Great service and I love my Sales person! The service team is superb! Highly appreciated and recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that you had a fantastic experience with our sales and service teams at MINI of Sterling! Thank you for the high recommendation, and enjoy your new ride!