Skip to main content

Jim Ellis Ford Sandy Springs

(1,115 reviews)
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

Inventory

See all 22 vehicles from this dealership.

Reviews

(1,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Ford Sandy Springs from DealerRater.

Want to share your experience with this dealership?

Write a review

Jalen Alexander was so helpful to us in proving the the

Jalen Alexander was so helpful to us in proving the the best deal. Closing was efficient and fast. I highly recommend this dealership if you are looking for best customer service.

Jalen Alexander was so helpful to us in proving the the

Jalen Alexander was so helpful to us in proving the the best deal. Closing was efficient and fast. I highly recommend this dealership if you are looking for best customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Excellent customer service and attention to detail, Jalen

Excellent customer service and attention to detail, Jalen was very understanding and helped me get the right vehicle with the best deal.

Excellent customer service and attention to detail, Jalen

Excellent customer service and attention to detail, Jalen was very understanding and helped me get the right vehicle with the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

I had a great experience buying my second car here.

I had a great experience buying my second car here. Mr. Esapa helped with the entire process which isn’t an easy one after moving to Atlanta from a different country. Will be back to service my car here, too.

I had a great experience buying my second car here.

I had a great experience buying my second car here. Mr. Esapa helped with the entire process which isn’t an easy one after moving to Atlanta from a different country. Will be back to service my car here, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

I have tried this dealership and two other big

I have tried this dealership and two other big dealerships in the metro since I got my Bronco in 21 and I must say I'm glad to be back to great service for my Bronco and customer service. There is no need to try another, they are the best in the metro.

I have tried this dealership and two other big

I have tried this dealership and two other big dealerships in the metro since I got my Bronco in 21 and I must say I'm glad to be back to great service for my Bronco and customer service. There is no need to try another, they are the best in the metro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Show full review

Great service fun time good managers good sales reps not

Great service fun time good managers good sales reps not too pushy easy process and they gave me a full tank on the way out.

Great service fun time good managers good sales reps not

Great service fun time good managers good sales reps not too pushy easy process and they gave me a full tank on the way out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Show full review

I had a fantastic experience at this Ford dealership!

I had a fantastic experience at this Ford dealership! The staff was friendly, welcoming, and truly cared about helping me get my car fixed. Jyair was knowledgeable, patient, and they answered all of my questions and made the whole process smooth and quick!

I had a fantastic experience at this Ford dealership!

I had a fantastic experience at this Ford dealership! The staff was friendly, welcoming, and truly cared about helping me get my car fixed. Jyair was knowledgeable, patient, and they answered all of my questions and made the whole process smooth and quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

Show full review

Quick, easy, and simple.

Quick, easy, and simple. I’ve never had an easier car buying experience! No pressure sales with the customer in mind.

Quick, easy, and simple.

Quick, easy, and simple. I’ve never had an easier car buying experience! No pressure sales with the customer in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Emmanuel was fantastic.

Emmanuel was fantastic. He took care of the family needs times two! Would highly recommend!

Emmanuel was fantastic.

Emmanuel was fantastic. He took care of the family needs times two! Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Show full review

We went from should we get the new Mach E to driving out

We went from should we get the new Mach E to driving out with the car in less than 4 hours. All thanks to this wonderful person, who treated us like family and not like a customer. Brilliant deal Excellent customer service All in all 10/10 experience. Highly recommend.

We went from should we get the new Mach E to driving out

We went from should we get the new Mach E to driving out with the car in less than 4 hours. All thanks to this wonderful person, who treated us like family and not like a customer. Brilliant deal Excellent customer service All in all 10/10 experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Arjun, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

Show full review

Denis was absolutely amazing.

Denis was absolutely amazing. He was helpful, knowledgeable, honest, and kind. He took the stress out of this experience and I could not be more thankful.

Denis was absolutely amazing.

Denis was absolutely amazing. He was helpful, knowledgeable, honest, and kind. He took the stress out of this experience and I could not be more thankful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Isha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review
See all 1115 reviews