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Jim Ellis Ford Sandy Springs

(1,322 reviews)
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

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Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Ford Sandy Springs from DealerRater.

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Veronica went above and beyond to accommodate my family.

Veronica went above and beyond to accommodate my family. From staying over an hour after closing to playing with my baby while I signed paperwork, she made sure EVERY need was met and EVERY question answered. Will be back for my next vehicle for sure!

Veronica went above and beyond to accommodate my family.

Veronica went above and beyond to accommodate my family. From staying over an hour after closing to playing with my baby while I signed paperwork, she made sure EVERY need was met and EVERY question answered. Will be back for my next vehicle for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Mr. Thompson took great care of us, no nonsense just

Mr. Thompson took great care of us, no nonsense just getting it done! It was a pleasure! Mary

Mr. Thompson took great care of us, no nonsense just

Mr. Thompson took great care of us, no nonsense just getting it done! It was a pleasure! Mary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Buck, Keith, and Alex are fantastic!

Buck, Keith, and Alex are fantastic! Very professional experience and you can tell they care about the customer. Looking forward to my next visit!

Buck, Keith, and Alex are fantastic!

Buck, Keith, and Alex are fantastic! Very professional experience and you can tell they care about the customer. Looking forward to my next visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This gentleman is great at this car business.

This gentleman is great at this car business. My second go around, planning on a third! Again, THANK YOU 🙏🏾

This gentleman is great at this car business.

This gentleman is great at this car business. My second go around, planning on a third! Again, THANK YOU 🙏🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Service, got the deal done, would buy from again,

Great Service, got the deal done, would buy from again, please consider this dealership for commercial vehicles.

Great Service, got the deal done, would buy from again,

Great Service, got the deal done, would buy from again, please consider this dealership for commercial vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have always been really impressed with my service at

I have always been really impressed with my service at Jim Ellis and working with Veronica was no different. I really appreciated her help while purchasing my new Bronco. She was very attentive and answered all my many questions. Everyone I worked with during the whole process was very kind and made me feel like it was important that I was there and that seems so rare these days. The Jim Ellis team is truly some of the best in my opinion.

I have always been really impressed with my service at

I have always been really impressed with my service at Jim Ellis and working with Veronica was no different. I really appreciated her help while purchasing my new Bronco. She was very attentive and answered all my many questions. Everyone I worked with during the whole process was very kind and made me feel like it was important that I was there and that seems so rare these days. The Jim Ellis team is truly some of the best in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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He’s Amazing, consistent, persistent and caring!

He’s Amazing, consistent, persistent and caring! He’s the guy to go to! Thanks

He’s Amazing, consistent, persistent and caring!

He’s Amazing, consistent, persistent and caring! He’s the guy to go to! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buck and the whole staff were great getting my new car

Buck and the whole staff were great getting my new car available for me in no time!!! Wanna thank the whole staff!

Buck and the whole staff were great getting my new car

Buck and the whole staff were great getting my new car available for me in no time!!! Wanna thank the whole staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I worked with Alex Pham and Alex Tamarin on buying a new

I worked with Alex Pham and Alex Tamarin on buying a new Expedition Max. Both were exceptional helpful, communicative and easy to work with. The deal was very straightforward and got me the information I needed to have a great experience. Would highly recommend.

I worked with Alex Pham and Alex Tamarin on buying a new

I worked with Alex Pham and Alex Tamarin on buying a new Expedition Max. Both were exceptional helpful, communicative and easy to work with. The deal was very straightforward and got me the information I needed to have a great experience. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Veronica was delightful to deal with, knowledgeable,

Veronica was delightful to deal with, knowledgeable, polite and charming, also, she supported me on the choice giving no-nonsense suggestions, and facilitated the whole buying/financial side of the deal.

Veronica was delightful to deal with, knowledgeable,

Veronica was delightful to deal with, knowledgeable, polite and charming, also, she supported me on the choice giving no-nonsense suggestions, and facilitated the whole buying/financial side of the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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