Jim Ellis Ford Sandy Springs

4.7
(528 reviews)
Visit Jim Ellis Ford Sandy Springs
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–6:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed

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New (866) 787-0945 (866) 787-0945
Used (866) 741-8113 (866) 741-8113
Service (866) 787-0202 (866) 787-0202

Inventory

See all 247 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2020.
It's no coincidence that customers prefer shopping at a Jim Ellis family-owned and operated dealership like Jim Ellis Ford Sandy Springs. We're always working hard to provide you with a better way to buy your next Ford or pre-owned vehicle.

In addition to our competitive pricing vast inventory of vehicles friendly associates and the option to purchase your vehicle online we also offer customers the Jim Ellis Promise which is simply our way of emphasizing the higher level of service customers can expect when they choose Jim Ellis for their automotive needs.

Service center

Phone number (866) 787-0202

Service hours

Monday
7:30am–6:30pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–6:30pm
Thursday
7:30am–6:30pm
Friday
7:30am–6:30pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

4.7
(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Ford Sandy Springs from DealerRater.

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5.0

Excellent Customer Service!

How do I describe Denis Esapa, Sales Advisor at Jim Ellis Ford - Sandy Springs? One word: EXCEPTIONAL! His professionalism, caring nature and knowledge of vehicles is top-tier. I felt very comfortable making a great choice on my vehicle with his guidance and patience. It was obvious that customer satisfaction is a priority! Thanks Jim Ellis Ford for having staff that?s knowledgeable and cares about their customers!

5.0

Excellent Customer Service!

How do I describe Denis Esapa, Sales Advisor at Jim Ellis Ford - Sandy Springs? One word: EXCEPTIONAL! His professionalism, caring nature and knowledge of vehicles is top-tier. I felt very comfortable making a great choice on my vehicle with his guidance and patience. It was obvious that customer satisfaction is a priority! Thanks Jim Ellis Ford for having staff that?s knowledgeable and cares about their customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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4.0

more of a pleasant experience than i expected.

more of a pleasant experience than i expected.sales person armand very patient and tolerent and was willing to accomodate my indecision.

4.0

more of a pleasant experience than i expected.

more of a pleasant experience than i expected.sales person armand very patient and tolerent and was willing to accomodate my indecision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Was very happy with Louis and all the help I received.

Was very happy with Louis and all the help I received. Would definitely go back.

5.0

Was very happy with Louis and all the help I received.

Was very happy with Louis and all the help I received. Would definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Doug, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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5.0

Ez to work with respectful on point good attitude

Ez to work with respectful on point good attitude friendly makes sure we was st8

5.0

Ez to work with respectful on point good attitude

Ez to work with respectful on point good attitude friendly makes sure we was st8

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Henrypatterson24, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Ford Sandy Springs, we value our customers and we look forward to seeing you on your next visit. Take care!

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5.0

My journey with Jim Ellis dealerships continues to

My journey with Jim Ellis dealerships continues to surpass expectations, this time with the purchase of a Lariat. Having previously acquired a Taycan from another Jim Ellis location in Atlanta, I was eager to see if the exceptional service I had come to know was a standard across their branches. I am pleased to report that Armand and the team did not disappoint. From the outset, Armand made the process transparent and hassle-free. We came with clear expectations, and not only were these met, but the experience was seamless and remarkably efficient. What stands out is the consistency in the quality of service across different Jim Ellis dealerships, reinforcing their commitment to excellence in customer satisfaction. The no-pressure approach, combined with their eagerness to ensure all our needs were addressed, made this purchase notably pleasant. We were particularly impressed with how our preferences were prioritized, resulting in getting everything we wanted without compromise. In an industry where the purchasing experience can vary widely, the professionalism, courtesy, and exceptional service provided by Armand and the Jim Ellis team are worth noting. It’s refreshing to see a dealership that values customer satisfaction so highly, making the car buying process not just about the sale but about building lasting relationships. I highly recommend Armand and the Jim Ellis dealership for anyone looking to purchase a vehicle. Their dedication to providing a seamless and hassle-free experience, combined with their ability to meet and exceed customer expectations, truly sets them apart in the automotive industry.

5.0

My journey with Jim Ellis dealerships continues to

My journey with Jim Ellis dealerships continues to surpass expectations, this time with the purchase of a Lariat. Having previously acquired a Taycan from another Jim Ellis location in Atlanta, I was eager to see if the exceptional service I had come to know was a standard across their branches. I am pleased to report that Armand and the team did not disappoint. From the outset, Armand made the process transparent and hassle-free. We came with clear expectations, and not only were these met, but the experience was seamless and remarkably efficient. What stands out is the consistency in the quality of service across different Jim Ellis dealerships, reinforcing their commitment to excellence in customer satisfaction. The no-pressure approach, combined with their eagerness to ensure all our needs were addressed, made this purchase notably pleasant. We were particularly impressed with how our preferences were prioritized, resulting in getting everything we wanted without compromise. In an industry where the purchasing experience can vary widely, the professionalism, courtesy, and exceptional service provided by Armand and the Jim Ellis team are worth noting. It’s refreshing to see a dealership that values customer satisfaction so highly, making the car buying process not just about the sale but about building lasting relationships. I highly recommend Armand and the Jim Ellis dealership for anyone looking to purchase a vehicle. Their dedication to providing a seamless and hassle-free experience, combined with their ability to meet and exceed customer expectations, truly sets them apart in the automotive industry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thespencers, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

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5.0

Louis was a breath of fresh air when it comes to buying a

Louis was a breath of fresh air when it comes to buying a vehicle. Very helpful and attentive through the whole process. He and his team stayed late to make sure all my questions were answered.

5.0

Louis was a breath of fresh air when it comes to buying a

Louis was a breath of fresh air when it comes to buying a vehicle. Very helpful and attentive through the whole process. He and his team stayed late to make sure all my questions were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Corey_sewell14, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

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5.0

Very good and understanding dealership.

Very good and understanding dealership. Plenty of options to choice from. Very friendly and noticeable.

5.0

Very good and understanding dealership.

Very good and understanding dealership. Plenty of options to choice from. Very friendly and noticeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ajanipemberton, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

Louis is one of the friendliest and most personable sales

Louis is one of the friendliest and most personable sales professionals I have ever met. Great product knowledge and most importantly, he was very honest about what he was able to do.

5.0

Louis is one of the friendliest and most personable sales

Louis is one of the friendliest and most personable sales professionals I have ever met. Great product knowledge and most importantly, he was very honest about what he was able to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Kristopherdean, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Ford Sandy Springs, we value our customers and we look forward to seeing you on your next visit. Take care!

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5.0

Exceptional caring customer service by Denis Esapa,

Exceptional caring customer service by Denis Esapa, Salesman. I’ve purchased every vehicle I’ve owned from Denis, new and used since the year 2005! Customer Satisfaction is a priority for him. Denis, my family and I thank you! The Finance Manager, Mr Thomas took time to answer every question and to make sure I selected the right coverage for my vehicle. I am beyond grateful for these 2 gentlemen! I was blessed because of them. Thanks Jim Ellis Ford for having knowledgeable and caring staff that want their customers happy!

5.0

Exceptional caring customer service by Denis Esapa,

Exceptional caring customer service by Denis Esapa, Salesman. I’ve purchased every vehicle I’ve owned from Denis, new and used since the year 2005! Customer Satisfaction is a priority for him. Denis, my family and I thank you! The Finance Manager, Mr Thomas took time to answer every question and to make sure I selected the right coverage for my vehicle. I am beyond grateful for these 2 gentlemen! I was blessed because of them. Thanks Jim Ellis Ford for having knowledgeable and caring staff that want their customers happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alfredastukes, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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5.0

Louis is professional and up front and honest.

Louis is professional and up front and honest. Very friendly and nice to work with. He made the car buying experience seamless. Thank you Louis!

5.0

Louis is professional and up front and honest.

Louis is professional and up front and honest. Very friendly and nice to work with. He made the car buying experience seamless. Thank you Louis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Mindy Mccorvey, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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See all 528 reviews