Reviews
Was assured by Ryan, excellent service, great
Was assured by Ryan, excellent service, great communication and very efficient process. In and out in under 2 hours with a test drive. Super willing to work with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This truly is a five-star dealership, my entire car
This truly is a five-star dealership, my entire car buying experience was awesome. Dyllion and the customer service team was great, everything went smooth and easy from the test ride to driving the vehicle off the lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Made trading current vehicles in on new very easy and
Made trading current vehicles in on new very easy and delivery was done in with in a couple days
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team at Glenn is top notch all around.
The team at Glenn is top notch all around. I have purchased several vehicles from them and have referred numerous friends and employees who have done the same. They simplify the buying process which I truly appreciate as a busy business owner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional, well stocked, clean.
Very professional, well stocked, clean. Answered all of my questions. Would certainly do business here again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5 Stars - Exceptional Customer Service When Things Go
5 Stars - Exceptional Customer Service When Things Go Wrong I recently purchased a 2025 Chrysler Pacifica from Glenn Chrysler, Dodge, Jeep, Ram and want to share why they deserve recognition for outstanding customer service. While my business partner handled the initial negotiations, I was set to make the 3+ hour drive from Hendersonville, TN to Louisville to pick up the vehicle. Halfway through my journey, I received a call from Jimmy informing me that the van I'd purchased had been inadvertently traded to another dealership. As you can imagine, I was quite frustrated given the significant travel time involved. However, what happened next is why this dealership truly stands out. Jimmy and sales manager Wes immediately went to work to make things right. They arranged to have an identical vehicle transported directly to me at no additional charge, and even took a little off our negotiated price as an apology for the inconvenience. The delivery drivers arrived the very next day with all the necessary paperwork ready to sign. Sometimes you can judge a business not just by how smoothly things go, but by how they handle problems when they arise. Glenn Chrysler, Dodge, Jeep, Ram turned what could have been a terrible experience into one that actually exceeded my expectations. The extra effort from Jimmy, Wes, and the entire team earned them my respect and this 5-star review. My beautiful new Pacifica is everything I hoped for, and the service recovery was truly impressive. Thank you, Glenn Chrysler, Dodge, Jeep, Ram!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’d been here before, and bought a brand new truck, so I
I’d been here before, and bought a brand new truck, so I felt comfortable dealing with the staff. They are friendly and helpful when I came back for my second.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff was nice was in and out no wait very good
The staff was nice was in and out no wait very good salesman,alot of good envotore to choose from.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A pleasant atmosphere and very nice people with
A pleasant atmosphere and very nice people with customers, they take their work very seriously, they are professional
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truck was extremely dirty inside was told detail guy
Truck was extremely dirty inside was told detail guy weren't that good. Talked with salesman 6 days prior to coming as I'm over 5hours away in Ohio never told me it had a huge dent in the cab till I was 30 minutes from dealership yet he stated it was a small dent windshield has 2 decent size chips and was told that they couldn't do anything with it
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car