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Feldman Chrysler Dodge Jeep Ram of Clarkston

(737 reviews)
Visit Feldman Chrysler Dodge Jeep Ram of Clarkston
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (248) 707-5001 (248) 707-5001
Used (248) 257-5173 (248) 257-5173
Service (248) 257-5246 (248) 257-5246

Inventory

See all 222 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2020.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Shopt the #1 Name for Chrysler Dodge Jeep & Ram in a Clean and Sanitized Environment

Service center

Phone number (248) 257-5246

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(737 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Feldman Chrysler Dodge Jeep Ram of Clarkston from DealerRater.

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Charlie (Service Rep) and the Service Techs always

Charlie (Service Rep) and the Service Techs always delivers on excellent service. Charlie is a true professional. I appreciate his commitment and follow-up to keep me informed. Great Job

Charlie (Service Rep) and the Service Techs always

Charlie (Service Rep) and the Service Techs always delivers on excellent service. Charlie is a true professional. I appreciate his commitment and follow-up to keep me informed. Great Job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Absolutely awful!

Absolutely awful! Even trying to deal with management they do nothing. Will never purchase from them and will make sure to share how awful they are to deal with, which is a shame because used to be a wonderful dealership. Unfortunately the management thinks no answer is appropriate.

Absolutely awful!

Absolutely awful! Even trying to deal with management they do nothing. Will never purchase from them and will make sure to share how awful they are to deal with, which is a shame because used to be a wonderful dealership. Unfortunately the management thinks no answer is appropriate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Officially the worst car purchasing experience in my

Officially the worst car purchasing experience in my entire life. I purchased a new vehicle the first week of November. At the delivery, it was discovered to have some body damage. They asked me to still take delivery and make an appointment with the service department to get fixed. I went three months of chasing the service manager down every which time I was told they were still trying to find me a rental car. Finally, the check engine light went off, and my backseat will not work and I reached out to the general manager, Craig, who did get me into a rental car, and said we’d get everything handled right away. My car is at the dealership now for +4 weeks and still has not even been serviced, I get a message daily saying I’m next on the list. GM Craig has gone radio silent.

Officially the worst car purchasing experience in my

Officially the worst car purchasing experience in my entire life. I purchased a new vehicle the first week of November. At the delivery, it was discovered to have some body damage. They asked me to still take delivery and make an appointment with the service department to get fixed. I went three months of chasing the service manager down every which time I was told they were still trying to find me a rental car. Finally, the check engine light went off, and my backseat will not work and I reached out to the general manager, Craig, who did get me into a rental car, and said we’d get everything handled right away. My car is at the dealership now for +4 weeks and still has not even been serviced, I get a message daily saying I’m next on the list. GM Craig has gone radio silent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Officially the worst car purchasing experience in my

Officially the worst car purchasing experience in my entire life. I purchased a new vehicle the first week of November. At the delivery, it was discovered to have some body damage. They asked me to still take delivery and make an appointment with the service department to get fixed. I went three months of chasing the service manager down every which time I was told they were still trying to find me a rental car. Finally, the check engine light went off, and my backseat will not work and I reached out to the general manager, Craig, who did get me into a rental car, and said we’d get everything handled right away. My car is at the dealership now for +4 weeks and still has not even been serviced, I get a message daily saying I’m next on the list. GM Craig has gone radio silent.

Officially the worst car purchasing experience in my

Officially the worst car purchasing experience in my entire life. I purchased a new vehicle the first week of November. At the delivery, it was discovered to have some body damage. They asked me to still take delivery and make an appointment with the service department to get fixed. I went three months of chasing the service manager down every which time I was told they were still trying to find me a rental car. Finally, the check engine light went off, and my backseat will not work and I reached out to the general manager, Craig, who did get me into a rental car, and said we’d get everything handled right away. My car is at the dealership now for +4 weeks and still has not even been serviced, I get a message daily saying I’m next on the list. GM Craig has gone radio silent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sean, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (248) 620-0800 so we may assist you in moving forward towards a resolution.

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I contacted them twice regarding a Land Rover and they

I contacted them twice regarding a Land Rover and they Never responded - terrible service amazing

I contacted them twice regarding a Land Rover and they

I contacted them twice regarding a Land Rover and they Never responded - terrible service amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Made an appointment for an oil change and to check other

Made an appointment for an oil change and to check other areas in the car. Amberlee was the service rep. She listened to my problems and started the process. After the service was complete, she took her time to explain and answer my questions. She was very professional and knowledgeable. I was completely satisfied with the service.

Made an appointment for an oil change and to check other

Made an appointment for an oil change and to check other areas in the car. Amberlee was the service rep. She listened to my problems and started the process. After the service was complete, she took her time to explain and answer my questions. She was very professional and knowledgeable. I was completely satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Pete, we're happy you found our staff to be so supportive during your experience here at Feldman Chrysler Dodge Jeep Ram of Clarkston. We are always more than happy to assist you if anything else comes up. Take care!

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My vehicle was at this location for repairs from March 25

My vehicle was at this location for repairs from March 25 to April 24. When I did receive it back there were different issues that were not present when I dropped it off. Communication was nonexistent, I had to instigate contact for any updates, and was flat out lied to as to the status of my repairs. I finally contacted the service manager who informed me that as of April 18 work had not even started on my vehicle. I spent nearly $1200 on ride share and car rental services as I was told numerous times that there were no loaner vehicles available. My entire experience with this dealership's service department was a nightmare.

My vehicle was at this location for repairs from March 25

My vehicle was at this location for repairs from March 25 to April 24. When I did receive it back there were different issues that were not present when I dropped it off. Communication was nonexistent, I had to instigate contact for any updates, and was flat out lied to as to the status of my repairs. I finally contacted the service manager who informed me that as of April 18 work had not even started on my vehicle. I spent nearly $1200 on ride share and car rental services as I was told numerous times that there were no loaner vehicles available. My entire experience with this dealership's service department was a nightmare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Ram 1500 Laramie

Blake did an exceptional job getting me into the right vehicle with all of the right options! Couldn’t be more excited and happy with my new truck.

Ram 1500 Laramie

Blake did an exceptional job getting me into the right vehicle with all of the right options! Couldn’t be more excited and happy with my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chris, your satisfaction is important to us, so we want to sincerely thank you for choosing Feldman Chrysler Dodge Jeep Ram of Clarkston and we hope to see you again soon!

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Hassle free

Great experience with this location! From the sales expert to the financing specialist, all of my questions were answered and then some. Would highly recommend this location!

Hassle free

Great experience with this location! From the sales expert to the financing specialist, all of my questions were answered and then some. Would highly recommend this location!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ashton, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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Great buying experience

Great customer service by everyone at this dealership, friendly and helpful, all questions answered completely , no surprises, very knowledgeable great product kept to all promised time frames. Blake is a top salesman and knows his products, will be back for everything I need,

Great buying experience

Great customer service by everyone at this dealership, friendly and helpful, all questions answered completely , no surprises, very knowledgeable great product kept to all promised time frames. Blake is a top salesman and knows his products, will be back for everything I need,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chrysler Dodge Jeep Ram of Clarkston! If you have any further questions, please give us a call. We're always happy to help!

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