West Herr Acura of Buffalo

Ciara was a pleasure to meet. She was very professional. Very knowledgeable and cheerful. She arranged my service visit. I will remember her caring attitude.

Awesome, Mark was polite, sociable and a pleasure to interact with! Gave accurate details on what car needed and timing was perfect! You guys are lucky to have such a good employee! Hope to have this advisor again, Kudos Mark !

The staff are always helpful, the work is done well and expeditiously. The waiting room is comfortable and the coffee is great. They don't try to tack on extra services or up charges, and offer a fabulous experience every time we come in.

Always good customer service Ciara was very helpful and Mark is amazing glad he’s still there! I’m hoping they will allow loaner vehicles again soon. But overall this is a great service center.

West Herr Service is excellent. Their work is thorough, efficient and the employees are personable. They are my service dealer of choice!

great car! Vehicle delivery was flawless.Salesman was knowledgeable and professional. Would buy from here again. Salesman explained in great detail all the features of the car.

I Had quick service this am on my MDX . In and out in 1 hour. Nice work!

Efficient and effective service consistent with past visits. Fair price, courteous staff, pleasant waiting area. Current dealership owner has maintained the same level of service as previous owners.

Very helpful, very polite. Clean environment and immediate service walking in the door. Answered all questions and had a nice variety of vehicles to check out

Courteous and friendly at the start to finish, shuttle man Tom great help, spoke to Chris in parts very helpful and courteous. Mark in service excellent.