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West Herr Acura of Buffalo

(262 reviews)

Inventory

  • Acura Certified
    2023 Acura MDX
    24,104 mi.
    $48,783 $205 price drop
  • Acura Certified
    2020 Acura MDX
    47,772 mi.
    $31,348 $150 price drop
  • Acura Certified
    2024 Acura MDX
    8,999 mi.
    $51,379
  • Acura Certified
    2022 Acura ILX
    11,528 mi.
    $24,582 $1,196 price drop
  • No photo available
    Acura Certified
    2020 Acura MDX
    63,183 mi.
    $28,963
See all 7 vehicles from this dealership.

Reviews

(262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Acura of Buffalo from DealerRater.

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Nick is professional , courteous and was very helpful

Nick is professional , courteous and was very helpful when I was deciding which car to focus on

Nick is professional , courteous and was very helpful

Nick is professional , courteous and was very helpful when I was deciding which car to focus on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jason is a professional, honest and truly cares about his

Jason is a professional, honest and truly cares about his clients. I would recommend him to my friends and family

Jason is a professional, honest and truly cares about his

Jason is a professional, honest and truly cares about his clients. I would recommend him to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast, flexible and respectful of my busy schedule.

Fast, flexible and respectful of my busy schedule. Made my purchase a great experience. Assisted with full set up of hands free and car technology

Fast, flexible and respectful of my busy schedule.

Fast, flexible and respectful of my busy schedule. Made my purchase a great experience. Assisted with full set up of hands free and car technology

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shoutout to Andy Lahti my second chance and I got

Shoutout to Andy Lahti my second chance and I got approved and satisfied, Jessica the Manager she so kind and adorable, I appreciate every step the help I’m over satisfied that’s all I need when I first went but I take the chance and I was able to get helped recommended 200% ask for Andy Lahti. thanks again

Shoutout to Andy Lahti my second chance and I got

Shoutout to Andy Lahti my second chance and I got approved and satisfied, Jessica the Manager she so kind and adorable, I appreciate every step the help I’m over satisfied that’s all I need when I first went but I take the chance and I was able to get helped recommended 200% ask for Andy Lahti. thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jason is always great to work with.

Jason is always great to work with. Timely and efficient. When my service appointment was taking longer than expected Jason would come out and give me updates. He truly puts the customers first.

Jason is always great to work with.

Jason is always great to work with. Timely and efficient. When my service appointment was taking longer than expected Jason would come out and give me updates. He truly puts the customers first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Professional service and good inventory selection.

Professional service and good inventory selection. Plan to get my next car from this dealership.

Professional service and good inventory selection.

Professional service and good inventory selection. Plan to get my next car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealership and salesman Nick was,Understanding,

Dealership and salesman Nick was,Understanding, reasonable, willing to compromise, friendly easy to talk to

Dealership and salesman Nick was,Understanding,

Dealership and salesman Nick was,Understanding, reasonable, willing to compromise, friendly easy to talk to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealer was professional,friendly,and knowledgeable.

The dealer was professional,friendly,and knowledgeable. It was like talking to a family member. The dealership was clean and offered snacks. The dealer was punctual, easy to talk to and humorous. It was a pleasure to work with him.

The dealer was professional,friendly,and knowledgeable.

The dealer was professional,friendly,and knowledgeable. It was like talking to a family member. The dealership was clean and offered snacks. The dealer was punctual, easy to talk to and humorous. It was a pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great communication.

Great communication. Love the complementary car wash. Pretty quick with their service. Highly recommend taking your Acura there

Great communication.

Great communication. Love the complementary car wash. Pretty quick with their service. Highly recommend taking your Acura there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This dealership sets the bar.

This dealership sets the bar.....and they set it high. This is the third Acura I've purchased from the West Herr Auto Group and the third time it's been a stellar car buying experience. Our salesman (Nick Chimiak) was great to work with; not at all pushy, super patient & just easy to do business with. We have an Acura dealership twenty minutes from our home, but when it's time for our next one, we won't hesitate to make the two-hour drive back to West Herr Acura.

This dealership sets the bar.

This dealership sets the bar.....and they set it high. This is the third Acura I've purchased from the West Herr Auto Group and the third time it's been a stellar car buying experience. Our salesman (Nick Chimiak) was great to work with; not at all pushy, super patient & just easy to do business with. We have an Acura dealership twenty minutes from our home, but when it's time for our next one, we won't hesitate to make the two-hour drive back to West Herr Acura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 262 reviews