Merrick Dodge Chrysler Jeep Ram

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3.6
(193 reviews)
Visit Merrick Dodge Chrysler Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–4:30pm 9:00am–6:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed 11:00am–5:00pm
New (516) 604-7024 (516) 604-7024
Used (516) 882-6376 (516) 882-6376
Service (516) 882-6602 (516) 882-6602

Inventory

See all 239 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2020.
When it's time to purchase a new or used vehicle it's critical to visit a dealership that has your best interest in mind is honest and offers budget-friendly deals. Merrick Dodge Chrysler Jeep of Wantagh works tirelessly to be that dealership. We do this by providing superior customer service and vehicles that perform to our standards and deliver on our promises. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! We look forward to serving you!
We Will Satisfy You! - The VIP Assurance since 1957

Service center

Phone number (516) 882-6602

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–4:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.6
(193 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Biggest mistake was getting my jeep from this dealership.

Biggest mistake was getting my jeep from this dealership. Even under new management biggest scam of a place. They don’t honor there warranty’s and you end up spending thousands more then you should have too. They don’t fox cars correctly so more damage is done to your car. Now I have to spend more getting my car inspected elsewhere and using another code reader. I left the dealership. right after inspection to my jeep breaking down after it left the dealership. They tweak things. For the safety of you and your family do not go here. This place deserves to be shut down.

1.0

Bad Service

Warning To All. Sales experience was great, I bought a brand new jeep wrangler from them. Within 3 mos the car was back in the shop for roof leaking. Has been in back in for the same issue 7 Times xxx. Every time they claim it is fixed completely. My last visit on June 20th, 2022 for the same issue resulted in lost car parts. As soon as I drove my car home I noticed the front carpet and rubber plugs on on both sides (driver and passenger) sides missing. I called my Service Advisor Thomas B. right away. Left message and didn't hear back. Next day I called Service Manger Megan B. Same thing left massage and didn't hear back. Next Day called Megan's Manger Bill, left message. Finally 5 days after, Megan B called me back, said will get back to me ASAP. It is almost a month since my car was serviced and I am still missing my parts. Service Dept Very Sub Par!!!. Still waiting for General Manger and/or Owner to call me. Jeremiah Sullivan

Dealer response

Good afternoon Jeremiah, My name is Bill Ballan the GM for Merrick JCDR. My number is 516-868-4400 ext.1101. If I am not in I will absolutely call you back within 12 hours. Thanks for taking the time to post a review even though bad. Look forward to talking to you.

1.0

Warning To All.

Warning To All. Sales experience was great, I bought a brand new jeep wrangler from them. Within 3 mos the car was back in the shop for roof leaking. Has been in back in for the same issue 7 Times xxx. Every time they claim it is fixed completely. My last visit on June 20th, 2022 for the same issue resulted in lost car parts. As soon as I drove my car home I noticed the front carpet and rubber plugs on on both sides (driver and passenger) sides missing. I called my Service Advisor Thomas B. right away. Left message and didn't hear back. Next day I called Service Manger Megan B. Same thing left massage and didn't hear back. Next Day called Megan's Manger Bill, left message. Finally 5 days after, Megan B called me back, said will get back to me ASAP. It is almost a month since my car was serviced and I am still missing my parts. Service Dept Very Sub Par!!!. Still waiting for General Manger and/or Owner to call me. Jeremiah Sullivan

Dealer response

My name is Bill Ballan the GM for Merrick JCDR. My number is 516-868-4400 ext.1101. If I am not in I will absolutely call you back within 12 hours. Thanks for taking the time to post a review even though bad. Look forward to talking to you.

4.0

Great customer experience bought a Jeep wrangler Alfredo

Great customer experience bought a Jeep wrangler Alfredo Deida was the best. He was patient and kind. Took his time to guide me and my wife through a variety of selections that fit our budget. Alfredo have a great walk through of the vehicle with all its features and benefits which made the buying process seamless. Thank You Alfredo

Dealer response

Thank you very much for your review. We appreciate your business and Alfredo is extremely happy with your 5 start rating. Have an awesome summer and many happy miles driving your vehicle.

5.0

My experience with Alfredo Deida was amazing, go to

My experience with Alfredo Deida was amazing, go to salesman! Thank you! Recommend highly he went out of his way, very informative and attentive to my request..smooth transition!

1.0

I wish there was an option for zero stars.

I wish there was an option for zero stars. My car has less than 12,000 miles on it and has had more issues since I leased it (brand new) in December 2020 than every car I've had in my life combined. They are so so unhelpful, unresponsive, and are very shady. They charged me $623 car repairs (claimed I hit a pothole or the rim was hit which didn't happen) while under warranty along with $9 for gas the employee used while driving it around to figure out what was wrong with it. Everyone that works there is so rude and could care less. My ac isn't working this year (under 12k miles) and was told I need to pay $250 CASH ONLY to run a diagnostic test to figure out what's wrong and this amount won't go toward my total. The worst decision I ever made. This car is so unsafe and I avoid driving my 10 month old grandson in it because of that.

1.0

No one calls you back, my vehicle has been there over 30

No one calls you back, my vehicle has been there over 30 days, no customer service, my service advisor has no or very limited knowledge of customer service or technical info. The worst is no return calls, no update, out of a vehicle for over a month. GM doesn't even call you after leaving message. This why , i will contact Corporate office, owner, news media, whomever to get this dealerships attention so that you cannot treat customers in this manner!!!!!

Consumer response

After sending this original email, i was contacted by Meghan from dealership, asst service advisor. She was apologetic, but still has no resolutions to my situation, she could not say much else as she doesn't have any info of my status and so we will sit and wait to see how dealership handles this before going further.

1.0

Beware do not return your lease to Merrick . They...

Beware do not return your lease to Merrick . They emailed and mailed me all types of promises all summer and fall to turn my lease into them for cash during this vehicle shortage . They took my vehicle and never gave me a penny for it ! Bill Ballan General Manager is a CROOK ! Stay Away

5.0

Merrick Dodge Gets it Right

This was my third purchase over the past 11 years which speaks volumes in regards to my satisfaction with the people who work at this dealership. The team of Alfredo Deida (sales) and Scott Froehlich (business manager) made me comfortable with my purchase every step of the way.

5.0

Alfredo, Ira, and Chris made purchasing a truck a very...

Alfredo, Ira, and Chris made purchasing a truck a very pleasant experience. Felt like family!

Read all 193 reviews