Reviews
They seemed great at first—until they weren’t.
They seemed great at first—until they weren’t. After multiple attempts, they failed to fix my tire pressure sensors. Despite that, they refused to offer a refund. Now, the service advisor, Donovan, won’t even return my calls. Extremely disappointing. I would not recommend this dealership.
They seemed great at first—until they weren’t.
They seemed great at first—until they weren’t. After multiple attempts, they failed to fix my tire pressure sensors. Despite that, they refused to offer a refund. Now, the service advisor, Donovan, won’t even return my calls. Extremely disappointing. I would not recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service and did not have to wait very long
Great customer service and did not have to wait very long for services. Even offered Lyft services.
Great customer service and did not have to wait very long
Great customer service and did not have to wait very long for services. Even offered Lyft services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is excellent, on time and on budget.
The service is excellent, on time and on budget. I am disappointed that my car was not washed. I had a Lexus before my current Kia Niro, and I like the Niro much more, but when I went to the Lexus dealer for service, my car always came back freshly washed.
The service is excellent, on time and on budget.
The service is excellent, on time and on budget. I am disappointed that my car was not washed. I had a Lexus before my current Kia Niro, and I like the Niro much more, but when I went to the Lexus dealer for service, my car always came back freshly washed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DId a good job and on time WIll definitely give this
DId a good job and on time WIll definitely give this dealership more business in the future.
DId a good job and on time WIll definitely give this
DId a good job and on time WIll definitely give this dealership more business in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's a pleasure going to Courtesy KIA for vehicle maint
It's a pleasure going to Courtesy KIA for vehicle maint & repair. Actually, I was a few days early for my appointment but svc advisor Michael Hedgpeth got my car in service to complete maint services. Kudos Michael!
It's a pleasure going to Courtesy KIA for vehicle maint
It's a pleasure going to Courtesy KIA for vehicle maint & repair. Actually, I was a few days early for my appointment but svc advisor Michael Hedgpeth got my car in service to complete maint services. Kudos Michael!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to get an appointment in a reasonable time
I was able to get an appointment in a reasonable time frame. Service was quick and courteous.
I was able to get an appointment in a reasonable time
I was able to get an appointment in a reasonable time frame. Service was quick and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent.
The service was excellent. Very friendly and helpful. They took care of my vehicle in less than the time they quoted me. Offered to provide me with a Lift in case I needed any thing done in the time I was waiting. They also pointed out some items that I needed taken care of and offered to repair then which I didn’t do because I have my own mechanic. But best of all, they offer good coffee while you wai. 😂
The service was excellent.
The service was excellent. Very friendly and helpful. They took care of my vehicle in less than the time they quoted me. Offered to provide me with a Lift in case I needed any thing done in the time I was waiting. They also pointed out some items that I needed taken care of and offered to repair then which I didn’t do because I have my own mechanic. But best of all, they offer good coffee while you wai. 😂
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Garrett Hileman was very helpful, informative and found
Garrett Hileman was very helpful, informative and found out the answers to our all questions, highly recommend him at Courtesy Kia, Altoona
Garrett Hileman was very helpful, informative and found
Garrett Hileman was very helpful, informative and found out the answers to our all questions, highly recommend him at Courtesy Kia, Altoona
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome team!
Awesome team!! They were actually genuine people , we bought 2 cars in the last week, best team , Louis Carcamo was awesome no pressure. Jim the sales manager and Chuck the General managers were super great, going back to buy a third car in a month
Awesome team!
Awesome team!! They were actually genuine people , we bought 2 cars in the last week, best team , Louis Carcamo was awesome no pressure. Jim the sales manager and Chuck the General managers were super great, going back to buy a third car in a month
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Like to thank you guys for a great experience at your dealership, Louis, Jim , Chuck. Thank you guys
Awesome 👌 job.
Awesome 👌 job. The sales person was very helpful. Very courteous. Got the job done. Waited for me to finish up.
Awesome 👌 job.
Awesome 👌 job. The sales person was very helpful. Very courteous. Got the job done. Waited for me to finish up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase