Mazda of Fort Myers

Gio was a great help and very knowledgeable while picking out my new Mazda. Had a great experience!

Cassidy was OUTSTANDING. Loved her. However, Everytime I come there something always goes wrong. Last time they lost the cap off my new rim. This time my oil change took 2.5 hours, there was black grease all over my brand new seat covers and they still have my lug nut. I guess they are dropping off at my house. I feel leary about the work performed now. Should I check...

Great assistance from the team! Very helpful and responsive. Made the process very easy. Thank you

I always see Winston, very professional and helpful, explains what is needed and the cost

Justin Hanna in the Svc Dept is great to work with. Is courteous and explains every detail of service needed.

Everything and everyone was very professional and easy to work with. We walked in and our service was preformed quickly and in my opinion honestly. Nothing was recommended that was not needed for our vehicle.

False Advertising and Hidden Fees at Mazda of Fort Myers – Buyer Beware I visited Mazda of Fort Myers because of the prices they advertised. They claim to offer “transparent pricing,” “no advantage packages,” “no certification or reconditioning fees,” and “honest, hassle-free deals.” Unfortunately, that was not my experience. Even after I told both the salesman and the manager that I came in specifically for the advertised price, they still didn’t honor it. Instead, they tacked on several hidden fees and inflated the final price. Most notably, they added appearance protection and theft protection into the contract without clearly explaining them or getting my explicit approval. These add-ons are not mandatory, yet they were automatically included and presented as part of the deal. Worse, I have no way of confirming whether these so-called protections were even applied to my car. There’s no documentation, no walkthrough, and no visible evidence that anything was actually done. It feels like a manufactured charge designed solely to increase their profit at the customer’s expense. This is classic bait-and-switch. Mazda of Fort Myers promotes honest and transparent pricing, but in reality, they shift the numbers and bury extra costs once you’re at the dealership. It’s a frustrating and deceptive experience. Be careful — read every line of the contract, question every fee, and don’t take their advertising at face value.

Cassidy was very professional. friendly and explained everything clearly. The mechanic Mark was also very professional and sent a video showing us and explaining everything being done to the car, which we also liked. The experience was very good and uneventful.

Mike was awesome in finance! He helped make our experience worth the drive. His follow up was spot on!

Big thanks to Jeremy for helping me land my new lease! He made everything so simple and stress-free.