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West Herr Toyota of Canandaigua

(279 reviews)
Visit West Herr Toyota of Canandaigua
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 284-7676 (866) 284-7676
Used (877) 841-0171 (877) 841-0171
Service (877) 839-9118 (877) 839-9118

Inventory

See all 108 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2020.
As your trusted New York Toyota dealership we are always on our toes and ready to help you with all your automotive needs. Contact the professionals at West Herr LeBrun Toyota in Canandaigua NY today to receive more information or to schedule a test drive. Don't forget to browse through our full selection of New Toyota models and all our tested and approved used cars for sale.
Welcome to West Herr New York!!!

Service center

Phone number (877) 839-9118

Service hours

Monday
Closed
Tuesday
7:30am–7:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, Nick was very knowledgeable with all of my

Great service, Nick was very knowledgeable with all of my questions and never too pushy, would recommend!

Great service, Nick was very knowledgeable with all of my

Great service, Nick was very knowledgeable with all of my questions and never too pushy, would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Did point inspection never gave me the results.

Did point inspection never gave me the results. Waiting are so dark you could not read while waiting.

Did point inspection never gave me the results.

Did point inspection never gave me the results. Waiting are so dark you could not read while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear this was your experience with us. If you could please reach out to Service Manager, Jeff, we would like to look into this further for you. You can reach him at 585-412-9661. Thank you.

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We bought a new family car with the help of Tyler!

We bought a new family car with the help of Tyler! He was thorough, honest, and super helpful through out the entire process. We are so happy with our trade in!

We bought a new family car with the help of Tyler!

We bought a new family car with the help of Tyler! He was thorough, honest, and super helpful through out the entire process. We are so happy with our trade in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knowledgeable sales staff and courteous, proactive

Knowledgeable sales staff and courteous, proactive approach made the experience less stressful and more enjoyable.

Knowledgeable sales staff and courteous, proactive

Knowledgeable sales staff and courteous, proactive approach made the experience less stressful and more enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Salesman and all personnel were great to deal with and

Salesman and all personnel were great to deal with and would definitely buy from them again. Went out of their way to accommodate us. Big shoutout to Chris, Nate and Matt. They were all very pleasant.

Salesman and all personnel were great to deal with and

Salesman and all personnel were great to deal with and would definitely buy from them again. Went out of their way to accommodate us. Big shoutout to Chris, Nate and Matt. They were all very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I came in looking for a specific truck at a certain

I came in looking for a specific truck at a certain spending limit they brought 2 trucks in for me to look at it wasn't sold on them they didn't push me to buy instead they found me the truck I was looking for and I'm very appreciative

I came in looking for a specific truck at a certain

I came in looking for a specific truck at a certain spending limit they brought 2 trucks in for me to look at it wasn't sold on them they didn't push me to buy instead they found me the truck I was looking for and I'm very appreciative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Love this dealership!

Love this dealership! Everyone was very professional and genuinely nice. I worked with Nygel, he got me in the car I wanted and I left with it that day. I wasn’t even there the whole day either. Highly recommend

Love this dealership!

Love this dealership! Everyone was very professional and genuinely nice. I worked with Nygel, he got me in the car I wanted and I left with it that day. I wasn’t even there the whole day either. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Up front, great one to one experience.

Up front, great one to one experience. Would recommend to anyone in the Greece area to go down.

Up front, great one to one experience.

Up front, great one to one experience. Would recommend to anyone in the Greece area to go down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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David service provided me excellent attention to my

David service provided me excellent attention to my warranty situation. He planned the event carefully and it worked out exactly as he stated so everything about it went seamlessly and smoothly.

David service provided me excellent attention to my

David service provided me excellent attention to my warranty situation. He planned the event carefully and it worked out exactly as he stated so everything about it went seamlessly and smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Recently had an issue that Jodie in the Service

Recently had an issue that Jodie in the Service Department helped settle in a timely and professional fashion. Have been a long-term customer both for sales and service and highly recommend.

Recently had an issue that Jodie in the Service

Recently had an issue that Jodie in the Service Department helped settle in a timely and professional fashion. Have been a long-term customer both for sales and service and highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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