Skip to main content

Legacy Westbank Buick GMC

(955 reviews)
Visit Legacy Westbank Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (504) 576-1084 (504) 576-1084
Used (504) 576-1096 (504) 576-1096
Service (504) 576-0375 (504) 576-0375

Inventory

See all 273 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2020.

Service center

Phone number (504) 576-0375

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(955 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Legacy Westbank Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

As a overall my experience with this dealership customer

As a overall my experience with this dealership customer service is HORRIBLE the WORST they don't care about the customers who they suppose to care about that keep their jobs because without us it want be them. They need to be retrain or get better customer service advisors. I'm not the only person having issues with this location, I'll not return to this location!!!!

As a overall my experience with this dealership customer

As a overall my experience with this dealership customer service is HORRIBLE the WORST they don't care about the customers who they suppose to care about that keep their jobs because without us it want be them. They need to be retrain or get better customer service advisors. I'm not the only person having issues with this location, I'll not return to this location!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The service was good and the service people were very

The service was good and the service people were very friendly. Did not have to wait very long.

The service was good and the service people were very

The service was good and the service people were very friendly. Did not have to wait very long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

The staff was helpful and friendly.

The staff was helpful and friendly. Buying a vehicle can be a pain, but we had a laugh or 2.

The staff was helpful and friendly.

The staff was helpful and friendly. Buying a vehicle can be a pain, but we had a laugh or 2.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Good job , butt my light keeps coming on even after I

Good job , butt my light keeps coming on even after I have gotten it fixed. Not sure why?

Good job , butt my light keeps coming on even after I

Good job , butt my light keeps coming on even after I have gotten it fixed. Not sure why?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Both Jaden and Kim were extremely knowledgeable and made

Both Jaden and Kim were extremely knowledgeable and made the car buying process a pleasure. Thanks Legacy for a wonderful experience.

Both Jaden and Kim were extremely knowledgeable and made

Both Jaden and Kim were extremely knowledgeable and made the car buying process a pleasure. Thanks Legacy for a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Professional and friendly it all makes a big difference

Professional and friendly it all makes a big difference when you spending your money Great

Professional and friendly it all makes a big difference

Professional and friendly it all makes a big difference when you spending your money Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

This was my first service since my purchase and

This was my first service since my purchase and everything was fantastic! I definitely plan to bring my other vehicle in because not everyone shows this much attention to detail along with efficiency.

This was my first service since my purchase and

This was my first service since my purchase and everything was fantastic! I definitely plan to bring my other vehicle in because not everyone shows this much attention to detail along with efficiency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

TheThe staff is polite and honest, always ready to help

TheThe staff is polite and honest, always ready to help when they can, even when General Motors is unclear about resolving the engine recall of the 6.2-liter engine!

TheThe staff is polite and honest, always ready to help

TheThe staff is polite and honest, always ready to help when they can, even when General Motors is unclear about resolving the engine recall of the 6.2-liter engine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Everyone in the service department were very nice and

Everyone in the service department were very nice and helpful plus friendly during my time there waiting on my truck to get service plus the sitting area was very clean my stay there was very pleasant

Everyone in the service department were very nice and

Everyone in the service department were very nice and helpful plus friendly during my time there waiting on my truck to get service plus the sitting area was very clean my stay there was very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Cody wouldn’t answer any calls after sell, made me feel

Cody wouldn’t answer any calls after sell, made me feel really used and unappreciated. 2.5 hours late to meeting after switching people last minute. Finance documents not ready which resulted in the 2.5 hours late to meeting location after agreeing to the time. Drove 4 hours to be at the exchange point on time, I then had to wait 2.5 hours. Was only given a 3 day tag on the vehicle and was never communicated with regarding the 60 day tag until I called. Was not given copies of any of my finance documents until I called and requested. A lot of this I feel is normal practice and I shouldn’t have had to initiate as a customer.

Cody wouldn’t answer any calls after sell, made me feel

Cody wouldn’t answer any calls after sell, made me feel really used and unappreciated. 2.5 hours late to meeting after switching people last minute. Finance documents not ready which resulted in the 2.5 hours late to meeting location after agreeing to the time. Drove 4 hours to be at the exchange point on time, I then had to wait 2.5 hours. Was only given a 3 day tag on the vehicle and was never communicated with regarding the 60 day tag until I called. Was not given copies of any of my finance documents until I called and requested. A lot of this I feel is normal practice and I shouldn’t have had to initiate as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 955 reviews