Reviews
Thanks Brad the process was very easy and I love the new
Thanks Brad the process was very easy and I love the new Mercedes Eqs!!thanks
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You're welcome! Enjoy your new Mercedes EQS! If you have any more questions or need further assistance, feel free to reach out.
Excellent customer service, My representative Kyle did a
Excellent customer service, My representative Kyle did a great job with my transaction. Very professional, no issues at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Kyle provided excellent customer service and made your transaction smooth and professional! If you have any more feedback or need further assistance, feel free to let me know.
Brad thanks you are the man the process was very easy and
Brad thanks you are the man the process was very easy and stress free thanks a lot
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm glad to hear the process was easy and stress-free for you. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car!
Thank you Mıles so very much .
Thank you Mıles so very much . İove my new Tesla and also the servıce was great!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It sounds like you had a fantastic experience with Miles and your new Tesla! Enjoy the journey ahead!
My experience with CarVision and Kyle Parrott was
My experience with CarVision and Kyle Parrott was extremely disappointing. I purchased an ID4 at full asking price, hoping for a smooth transaction and good customer service. However, Kyle was unwilling to negotiate even a minor $100 adjustment, despite my reasonable request.To make matters worse, the car had a faulty parking sensor, which the manager acknowledged in writing as an issue they would rectify. Now, CarVision is refusing to honor their commitment, leaving me stuck with a malfunctioning sensor that impacts the car's functionality and safety.Throughout the process, I felt rushed and pressured to complete the sale, with little regard for my concerns once the transaction was finalized. This experience has left me deeply dissatisfied with CarVision's customer service and integrity. I would caution anyone considering a purchase from them to be wary and thoroughly inspect both the vehicle and any promises made before committing to a purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Please allow us the opportunity to address your concerns directly. We kindly request that you contact our customer service line at 610-860-5515 so that we can work towards a satisfactory resolution. Our team is committed to providing exceptional service and ensuring that your concerns are addressed promptly and effectively.
Sure, here's a five-star review for your visit with
Sure, here's a five-star review for your visit with Brandon at CarVision: --- ⭐⭐⭐⭐⭐ I had an outstanding experience at CarVision thanks to Brandon! He was incredibly knowledgeable about the car I was interested in and answered all my questions with ease. His charismatic personality made the entire process enjoyable. Brandon’s expertise and efficiency made my visit seamless and quick. Highly recommend working with him for anyone looking to buy a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! Brandon strives to provide excellent service to all our customers. We're delighted you had a smooth experience and found the perfect vehicle with us. Enjoy your new car, and we look forward to assisting you in the future! ---
Angel was extremely helpful with getting me a new car!
Angel was extremely helpful with getting me a new car! Very communicative and informative, definitely recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's wonderful to hear! Angel sounds like a great help, ensuring you had a smooth and informed car-buying experience. Thanks for recommending him. We're glad you had such a positive experience at CarVision!
Decent experience though it is difficult to get through
Decent experience though it is difficult to get through to them on the phone, some kind of central call center that is not really working well
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It sounds like your experience had its ups and downs. If you need help with improving communication with the dealership, you might consider providing feedback directly to them or trying alternative contact methods like email or visiting in person.
Hassan Grimes did a Great job selling me my Tahoe, thanks
Hassan Grimes did a Great job selling me my Tahoe, thanks Hassan Grimes and Carvision.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're thrilled to hear Hassan provided excellent service during your purchase of the Tahoe. Enjoy your new vehicle, and if you need anything else, don't hesitate to reach out. Welcome to the CarVision family!
My experience with CarVision and Kyle Parrott was
My experience with CarVision and Kyle Parrott was extremely disappointing. I purchased an ID4 at full asking price, hoping for a smooth transaction and good customer service. However, Kyle was unwilling to negotiate even a minor $100 adjustment, despite my reasonable request.To make matters worse, the car had a faulty parking sensor, which the manager acknowledged in writing as an issue they would rectify. Now, CarVision is refusing to honor their commitment, leaving me stuck with a malfunctioning sensor that impacts the car's functionality and safety.Throughout the process, I felt rushed and pressured to complete the sale, with little regard for my concerns once the transaction was finalized. This experience has left me deeply dissatisfied with CarVision's customer service and integrity. I would caution anyone considering a purchase from them to be wary and thoroughly inspect both the vehicle and any promises made before committing to a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Please allow us the opportunity to address your concerns directly. We kindly request that you contact our customer service line at 610-860-5515 so that we can work towards a satisfactory resolution. Our team is committed to providing exceptional service and ensuring that your concerns are addressed promptly and effectively.