Reviews
Write a reviewNo integrity
Dealer rep Sean and I agreed on a price for a used 911. I asked about making a deposit to hold it while I got financing together. I called back two days later and he said it was sold to someone else for a higher price. He blamed it on his being off a day, someone else selling it…whatever. I left a message for sales manager, and got no reply. Organization showed complete lack of integrity.
No integrity
Dealer rep Sean and I agreed on a price for a used 911. I asked about making a deposit to hold it while I got financing together. I called back two days later and he said it was sold to someone else for a higher price. He blamed it on his being off a day, someone else selling it…whatever. I left a message for sales manager, and got no reply. Organization showed complete lack of integrity.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Chris, Your feedback is important to us here at Porsche Chantilly and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Jahangir Shahid General Manager Jshahid@penskeautomotive.com
Farheen is the star there
Had nothing but great experience at this dealership, Farheen Chaudhry is the star there , professional respectful and got great sense of humor, I found the car that I was looking for through their website sent them an email and she reached out back to me same day, I live in New York and they are in Virginia , she prepared everything for us and we flew there signed the contract and in less than an hour we were out on the road . Excellent job Farheen , we will definitely see you soon.
Farheen is the star there
Had nothing but great experience at this dealership, Farheen Chaudhry is the star there , professional respectful and got great sense of humor, I found the car that I was looking for through their website sent them an email and she reached out back to me same day, I live in New York and they are in Virginia , she prepared everything for us and we flew there signed the contract and in less than an hour we were out on the road . Excellent job Farheen , we will definitely see you soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ray, thank you for sharing your excellent review of us here at Porsche Chantilly. We are so pleased to read that you had a fantastic experience here. Our Sales Team goes above and beyond to provide the best service possible for our customers.
Ms. J. Jones
This was the BEST CAR BUYING experience l ever had. Farheen Chaudhry was very, very professional, attentive and over helpful during this wonderful journey. The financial person was very kind. I had superb treatment. I'm enjoyinglmy car.
Ms. J. Jones
This was the BEST CAR BUYING experience l ever had. Farheen Chaudhry was very, very professional, attentive and over helpful during this wonderful journey. The financial person was very kind. I had superb treatment. I'm enjoyinglmy car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jacqueline, thank you so much for this wonderful review. We are so happy to hear that our staff were professional, attentive and helpful, and that you had superb treatment. Our customers' happiness is always a top priority here at Porsche Chantilly.
Phenomenal customer service!
Had an amazing experience at the new Porsche Dealership. Sean Welborn took great care of us from beginning to end. He even followed up the next day. Amazing Customer Service!
Phenomenal customer service!
Had an amazing experience at the new Porsche Dealership. Sean Welborn took great care of us from beginning to end. He even followed up the next day. Amazing Customer Service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi J, thanks for the five-star review! We're thrilled to hear Sean has given you an amazing experience. We appreciate you choosing us and hope to work with you again in the future.
Nice experience
Came in for a minor issue which they fixed Asked if they could tint my driver and passenger windows while they were working on the repairs, which they did And another small issue that they were able to fix through the warranty Glad the dealership is close to me Also, extremely helpful service technician.
Nice experience
Came in for a minor issue which they fixed Asked if they could tint my driver and passenger windows while they were working on the repairs, which they did And another small issue that they were able to fix through the warranty Glad the dealership is close to me Also, extremely helpful service technician.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback for us at Porsche Chantilly, Joe. We are super happy to know of your satisfaction. If there is anything else we can help with, please let our team know. We hope you have a wonderful day!
Best buying experience ever!!!
My wife and I have been Porsche owners since 2008, and we have bought and sold a number of Porsches during this time. We can say without hesitation that this was the best buying experience we have ever had. The sales manager, Bryan Cuthbert, was a pleasure to deal with and made the process simple and easy. We never felt any pressure to make a decision about options or services. It really was a pleasure dealing with Bryan and everyone at Porsche of Chantilly. If you are in the market for a new or pre-owed Porsche, you will not need to go anywhere but Porsche of Chantilly. Trust me — You will not be disappointed.
Best buying experience ever!!!
My wife and I have been Porsche owners since 2008, and we have bought and sold a number of Porsches during this time. We can say without hesitation that this was the best buying experience we have ever had. The sales manager, Bryan Cuthbert, was a pleasure to deal with and made the process simple and easy. We never felt any pressure to make a decision about options or services. It really was a pleasure dealing with Bryan and everyone at Porsche of Chantilly. If you are in the market for a new or pre-owed Porsche, you will not need to go anywhere but Porsche of Chantilly. Trust me — You will not be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Porsche Chantilly as your go-to dealership, Ron. We will be sure to thank Bryan and the Sales Department for providing you with excellent service throughout the years. We can't wait for your next visit.
Great Service
Awesome facility! Excellent customer service! Satisfied with the quality of work.
Great Service
Awesome facility! Excellent customer service! Satisfied with the quality of work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Porsche Chantilly, Michael. We are happy to know that you enjoyed our customer service. Let us know if there is anything else we can help you with. We look forward to working with you again.
Professional Service
Our 2018 Porsche Cayenne was serviced for 30K Maintenance by Team of Professionals in the Service Department. The General Manager took time to discuss the vehicle performance and requested feedback for continuous improvement of Dealership experience. The Service Advisor was committed to providing excellent Customer Service.
Professional Service
Our 2018 Porsche Cayenne was serviced for 30K Maintenance by Team of Professionals in the Service Department. The General Manager took time to discuss the vehicle performance and requested feedback for continuous improvement of Dealership experience. The Service Advisor was committed to providing excellent Customer Service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting Porsche Chantilly, Naim. We will be sure to thank the Service Department for providing your 2018 Porsche Cayenne with exceptional service. We hope to work with you again in the future.