Reviews
Repairs
Frank Sirse did a wonderful job, will definitely go back for repair work, though I hope I don't need it. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If and when you need us we're here! Thanks for the feedback and giving Frank a much deserved pat on the back! -Jennifer Martin, GM
WOW Outstanding
I found Frank Sirse almost 30 years ago when he rebuilt my Datsun 280Z after it was rear ended. I was so impressed with his honesty and price that I used him for all my car needs. When Frank moved out to Kasper it was not a question that I would follow. I have now bought a car through Kasper and was treated with the same honesty and respect that Frank gave. I have moved to Atlanta but still have family in north Ohio that I visit. When I do come north I make sure that I talk to Frank about any car issues or problems I have been having. I highly recommend BOTH Kasper and Frank for all your car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service that works for u
bought my truck from them in sept and been back reguraly for maintenance and a couple of other things and they work around you the best to there ability and have always been very helpful and informative whenever i needed anything and have highly recomended them to others
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad Rear End
my car broke down so I had to have it repaired at kasper even though it us a Ford. Frank Sirse did an excellent job for me. He provided a rental car and kept me updated about the repair at all times. I was so impressed i now bring all my repairs to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deer Tracks
I hit a deer coming home from work one night. I took the car to Frank Sirsre at kasper to get the repairs done. The car looked and ran like brand new when it was returned. Frank gave me a loner and kept me aware of the repairs were coming and got the job done when he promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank is our resident deer repair expert!! So glad we could get you fixed up! -Jenny Martin, General Manager
Frank Sirse
My car has been in the body shop numerous of times and I have always gotten my car back in a timely fashion without having to break the bank!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer - thanks for the feedback! It is awesome to hear that you've had consistent good experiences! :)
Great experience
Great customer service especially repair lady that checks you in and makes the experience delightful Nita
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales Experience
Our salesman, Charles Frantz, was top-notch and I never felt pressured to buy. He was patient, professional and answered all our questions immediately and found the answers to the couple of questions he didn't know off the top of his head. He does his homework and enjoys his job - and it shows! Financing was quick and again I didn't feel pressured. Overall a great experience - and I usually hate car shopping!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad you had a great experience - that's our goal!!! Charles does a great job - he smiled ear to ear when he read your review. Thanks again! -Jenny Martin, GM
My opinion
This dealership is 5 stars across the board. Not only are they friendly but the prices were hundreds below the rest. Plus I got a life time warranty which I hope I never have to use but if I do I no I will pay nothing out of pocket. Nathan and Todd were professional and caring...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for posting your thoughts! So glad Nathan and Todd gave you a pleasant and memorable experience!!
Great Job
I was impressed with the atmosphere and the lack of pressure to have to buy a car. It was easy to buy a car there...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback! Enjoy your new vehicle and let us know if you need anything! -Jenny Martin