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Pohanka Nissan of Stafford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(3 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pohanka Nissan of Stafford from DealerRater.

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1.0

Pohanka Nissan Stafford

Purchased a one owner VW Jetta from Pohanka Nissan of Stafford. With 2 weeks of driving the vehicle I am having starting issues, car sometimes will not even crank and start! I contacted the dealership, told me it wasn’t covered in their 90 day warranty and I purchased “As Is”. I would expect this from a used car dealer! Count me as a customer that will never purchase a vehicle from Pohanka again and I’ll make sure everyone I talk to won’t either! NOT a repeat customer!!!

1.0

Pohanka Nissan Stafford

Purchased a one owner VW Jetta from Pohanka Nissan of Stafford. With 2 weeks of driving the vehicle I am having starting issues, car sometimes will not even crank and start! I contacted the dealership, told me it wasn’t covered in their 90 day warranty and I purchased “As Is”. I would expect this from a used car dealer! Count me as a customer that will never purchase a vehicle from Pohanka again and I’ll make sure everyone I talk to won’t either! NOT a repeat customer!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Experience Purchasing A Frontier Truck

My wife and I really like our new Nissan Frontier pickup truck. Both the salesmen Jeff and sales manager Kingsley were very professional and patient with me as we worked through the process of price for my trade and for the new vehicle which impressed me. Brad in the dealership finance office was very personable and helpful as well. I appreciation the professionalism they all showed me yesterday. This is the second Nissan I have purchased from this location in Stafford but the first from this Pohanka Nissan dealership in Stafford. Clearly the Pohanka team has its act together compared to the ownership I dealt with five years ago. Thanks!

5.0

Great Experience Purchasing A Frontier Truck

My wife and I really like our new Nissan Frontier pickup truck. Both the salesmen Jeff and sales manager Kingsley were very professional and patient with me as we worked through the process of price for my trade and for the new vehicle which impressed me. Brad in the dealership finance office was very personable and helpful as well. I appreciation the professionalism they all showed me yesterday. This is the second Nissan I have purchased from this location in Stafford but the first from this Pohanka Nissan dealership in Stafford. Clearly the Pohanka team has its act together compared to the ownership I dealt with five years ago. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great Experience with Hassle Free Service

Wonderful buying experience overall. After weeks of online shopping, I scheduled an appointment for see the vehicle in person before making a final buying decision. So glad I did. Found another model that was a better fit for my needs! Darlene was awesome and did t pressure me one way or another. She even let me keep a tester overnight which highlight a few other features that I wanted but the more del lacked. Ultimately, she was able to coord the perfect model for me! Shopping as a single woman is always daunting but no mansplaining or sexist redirections were an issue. I took the time I needed to research and compare deals and found something I was overall comfortable with. I would recommend this dealer to anyone interested in learning what they have to offer.

5.0

Great Experience with Hassle Free Service

Wonderful buying experience overall. After weeks of online shopping, I scheduled an appointment for see the vehicle in person before making a final buying decision. So glad I did. Found another model that was a better fit for my needs! Darlene was awesome and did t pressure me one way or another. She even let me keep a tester overnight which highlight a few other features that I wanted but the more del lacked. Ultimately, she was able to coord the perfect model for me! Shopping as a single woman is always daunting but no mansplaining or sexist redirections were an issue. I took the time I needed to research and compare deals and found something I was overall comfortable with. I would recommend this dealer to anyone interested in learning what they have to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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