Reviews
Although I didn't buy from Auto Savvy. Rick and Katelyn were transparent, easy to talk to, not pushy, and great to work with. Highly recommend them for any future purchase.
Although I didn't buy from Auto Savvy. Rick and Katelyn were transparent, easy to talk to, not pushy, and great to work with. Highly recommend them for any future purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I love my chevy trailblazer however it was not explained that any government parts needed that a dealership could handle was not included in the discussion. I never got ALL the paperwork that would have given me all the issues I was going to have with this car till I had to try several times to get a copy of the paperwork. I had a part come up which was a government environmental part which a dealer should have been able to replace free however that is the information I was not supplied. to be a good dealership you have to be upfront and transparent and they were not.
I love my chevy trailblazer however it was not explained that any government parts needed that a dealership could handle was not included in the discussion. I never got ALL the paperwork that would have given me all the issues I was going to have with this car till I had to try several times to get a copy of the paperwork. I had a part come up which was a government environmental part which a dealer should have been able to replace free however that is the information I was not supplied. to be a good dealership you have to be upfront and transparent and they were not.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Man, Javier made buying my vehicle at Houston Northwest feel a lot less stressful than I expected. He was incredibly informative and upfront about the pricing and options, and the team worked quickly to get me into a solid vehicle at a competitive price. The clean showroom and friendly service made the whole visit even better.
Man, Javier made buying my vehicle at Houston Northwest feel a lot less stressful than I expected. He was incredibly informative and upfront about the pricing and options, and the team worked quickly to get me into a solid vehicle at a competitive price. The clean showroom and friendly service made the whole visit even better.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I couldn't be happier with my 2023 Tesla Model Y from Houston Northwest in Houston , the whole visit felt friendly and refreshingly straightforward. Katelyn walked me through charging options and the Tesla app, answered my questions without rushing, and made delivery day easy. Paperwork was quick and transparent, and they even took time to show a few driving tips before I left. If you're shopping for a Tesla in Houston, these folks made the process painless.
I couldn't be happier with my 2023 Tesla Model Y from Houston Northwest in Houston , the whole visit felt friendly and refreshingly straightforward. Katelyn walked me through charging options and the Tesla app, answered my questions without rushing, and made delivery day easy. Paperwork was quick and transparent, and they even took time to show a few driving tips before I left. If you're shopping for a Tesla in Houston, these folks made the process painless.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at Autosavvy, Ian and Miguel were awesome and helped me throughout the process. Will definitely recommend to anyone else.
Great experience at Autosavvy, Ian and Miguel were awesome and helped me throughout the process. Will definitely recommend to anyone else.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a surprisingly easy car-buying experience at Houston Northwest in Houston, with straightforward pricing and no pressure. Katelyn was friendly, set up a prompt test drive, and walked me through the trim differences without rushing. Highly recommend them if you want a smooth, honest purchase.
I had a surprisingly easy car-buying experience at Houston Northwest in Houston, with straightforward pricing and no pressure. Katelyn was friendly, set up a prompt test drive, and walked me through the trim differences without rushing. Highly recommend them if you want a smooth, honest purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nobody responded to my request for info on acura mdx after several attempts. I finally gave up
Nobody responded to my request for info on acura mdx after several attempts. I finally gave up
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Auto Savvy sold me a vehicle that was represented as repaired and covered under warranty. On the very first day, I notified the dealership that the driver’s seat was severely misaligned, creating an unsafe driving condition. Despite repeated notifications over the past three weeks, this defect has not been corrected, leaving me unable to sit straight in the seat and resulting in back pain. This defect renders the vehicle unsafe for highway use and constitutes a breach of the warranty that Auto Savvy advertised and sold with the vehicle. Additionally, it was apparent that no basic fluid inspection was conducted prior to delivery, forcing me to address those deficiencies myself after a four-hour drive home. Auto Savvy’s failure to honor its obligations not only violates consumer trust but may also give rise to claims under applicable consumer protection laws. I strongly caution others to reconsider before doing business with this dealership.
Auto Savvy sold me a vehicle that was represented as repaired and covered under warranty. On the very first day, I notified the dealership that the driver’s seat was severely misaligned, creating an unsafe driving condition. Despite repeated notifications over the past three weeks, this defect has not been corrected, leaving me unable to sit straight in the seat and resulting in back pain. This defect renders the vehicle unsafe for highway use and constitutes a breach of the warranty that Auto Savvy advertised and sold with the vehicle. Additionally, it was apparent that no basic fluid inspection was conducted prior to delivery, forcing me to address those deficiencies myself after a four-hour drive home. Auto Savvy’s failure to honor its obligations not only violates consumer trust but may also give rise to claims under applicable consumer protection laws. I strongly caution others to reconsider before doing business with this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Solid experience buying my WRX here. Got a great deal with no xxxxxxxx, and Steven, Miguel, and Will all went out of their way to make things as smooth and painless as possible, even with Beryl knocking on their door. Would highly recommend them to any of my friends or family and would definitely buy from them again.
Solid experience buying my WRX here. Got a great deal with no xxxxxxxx, and Steven, Miguel, and Will all went out of their way to make things as smooth and painless as possible, even with Beryl knocking on their door. Would highly recommend them to any of my friends or family and would definitely buy from them again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, thanks for this review! We're glad our team could help you out!
Excellent Service. Waiting on a High Country to work with Michael again! Great Job!!! Sales through Credit was fantastic!!!
Excellent Service. Waiting on a High Country to work with Michael again! Great Job!!! Sales through Credit was fantastic!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's pleasing to hear about your experience working with our team, particularly in sales through credit. AutoSavvy Houston Northwest appreciates your feedback and looks forward to providing you services in the future too.