Genesis of Golden

Poor customer service, and follow through on service. The amount of trash the service team left in my car, from their service is insane. Not sure how this brand is expected to compete in the luxury market, when the service with my brand new GV70 continues to be beyond terrible… this is just one more thing on a list of complete service failures I have experienced since buying my car in September 2024. Stay far away, once you sign and pay, they leave you high and dry.

Purchased a GV70 3.5 ltr sport Advanced from Genesis of Littleton and after the very worst after car service took the car to Genesis of Golden and worked with Jovan on issues that we had .he was a delight to work with . He not only solved all issues but the service was outstanding.If you are thinking of buying a Genesis this is go to Dealership.

Jovan was incredibly helpful and did not hesitate to get me the information I needed despite having an upcoming appointment with another customer. He quickly and professionally provided the service records for my vehicle and was still available to assist his next customer at the time of appointment. I also REALLY liked the Genesis air fresheners, very classy touch. I continue to be impressed with this dealership and their service department.

Jose our Sales Manager was both personable, knowledgeable, professional. The Genesis GV70 is my dream car, and Genesis of golden and their team and specifically Jose made it happen. My brand new 2023 Genesis GV70 arrived on the exact day that Jose said it would. Genesis of Golden provided my financing at a great rate. I took delivery of my new car in 3 weeks time in the color I wanted. Can’t say enough about the service we received from Jose Christian and their team. Never had a better car buying experience.

Mick was a wonderful partner while we worked through the sales process. His communication and follows up are outstanding and his ability to treat the customers as a valued friend is such a great quality! I would recommend the dealership and Mick to my most treasured friends and family. Thank you!

Very courteous and helpful, Jose was very knowledgeable about all of the vehicles we looked at.

Outstanding experience - best we have ever experienced. Our Sales Rep, Mick Halsey was welcoming - very patient and very knowledgeable -

Jose has been a great salesman for us, specially as we took our time to learn the vehicle. He is very patient and understanding! Please ask for him!!

Mick was excellent with communication and follow up! Go see him! He will help you out!! Also the protection plans are so worth the money.

One of the most professional dealerships I have ever experienced! Competent and knowledgeable staff walked us through our new vehicle and all the paperwork with no up-sale tactics. Thanks to Christian, Jose and John!