Reviews
Absolute incompetence and a total waste of time. Do not trust Schomp Ford if you are buying a vehicle from out of state. I spent over a week coordinating the remote purchase of a car, only for the deal to collapse due to their sheer lack of professionalism. June 20: I reached out expressing interest in a vehicle they had in stock. June 24: I requested the out-of-the-door (OTD) price to finalize financing with my bank. They explicitly included an out-of-state notary service fee in this quote to complete the paperwork remotely, as I planned to ship the car. June 27–29: They convinced me to submit a credit application so they could try to beat my bank's loan terms. They ran my credit and agreed to match my bank's rate. June 30: I asked to finalize the paperwork. They assured me the remote notary would contact me shortly. July 1: With an employee incentive deadline looming, I pressed them for a firm timeline. Only then did they finally realize they could not actually complete this purchase remotely. They abruptly told me I had to appear in person—which was impossible for me and directly contradicted everything we had negotiated. Because they do not understand their own out-of-state sales process, I now have an unnecessary hard inquiry on my credit report, days of wasted time, and no vehicle. They will happily tank your credit score and string you along before realizing they don't know how to close the deal. Avoid this dealership.
Absolute incompetence and a total waste of time. Do not trust Schomp Ford if you are buying a vehicle from out of state. I spent over a week coordinating the remote purchase of a car, only for the deal to collapse due to their sheer lack of professionalism. June 20: I reached out expressing interest in a vehicle they had in stock. June 24: I requested the out-of-the-door (OTD) price to finalize financing with my bank. They explicitly included an out-of-state notary service fee in this quote to complete the paperwork remotely, as I planned to ship the car. June 27–29: They convinced me to submit a credit application so they could try to beat my bank's loan terms. They ran my credit and agreed to match my bank's rate. June 30: I asked to finalize the paperwork. They assured me the remote notary would contact me shortly. July 1: With an employee incentive deadline looming, I pressed them for a firm timeline. Only then did they finally realize they could not actually complete this purchase remotely. They abruptly told me I had to appear in person—which was impossible for me and directly contradicted everything we had negotiated. Because they do not understand their own out-of-state sales process, I now have an unnecessary hard inquiry on my credit report, days of wasted time, and no vehicle. They will happily tank your credit score and string you along before realizing they don't know how to close the deal. Avoid this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Sarah, Ensuring customer satisfaction is our top priority, and I would appreciate the chance to discuss your feedback about your recent inquiry and interactions with our Sales Department. Could you please reach out to me at a time that is convenient for you? Thank you, John Mathieson, General Manager [email protected]
The sales staff lies, lies, lies. Total bait-and-switch game here. Low price to get you in the door, and don't even have the truck that they said they did in stock. lie,lie, lie STAY AWAY TOTAL B___ S___
The sales staff lies, lies, lies. Total bait-and-switch game here. Low price to get you in the door, and don't even have the truck that they said they did in stock. lie,lie, lie STAY AWAY TOTAL B___ S___
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Your experience with our Sales Team is very important to us. I would appreciate the chance to speak with you about your recent visit. Please send me an email with your best method of contact so we may discuss this further. I look forward to hearing from you. John Mathieson, General Manager [email protected]
It was a good experience i will buy my next vehicle at this location everybody was helpful
It was a good experience i will buy my next vehicle at this location everybody was helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate your trust in Schomp Ford for your next vehicle purchase.
Everyone was so helpful and they did everything they could do get me my dream vehicle! Especially Ryaan. Thank you for giving me the best car buying experience..
Everyone was so helpful and they did everything they could do get me my dream vehicle! Especially Ryaan. Thank you for giving me the best car buying experience..
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Schomp Ford. We're glad our team helped you find your dream vehicle. We appreciate your feedback.
Exceptionally knowledgeable and helpful. Friendly staff that cuts thru the typical dealership visit making the buying experience more palatable and pleasant.
Exceptionally knowledgeable and helpful. Friendly staff that cuts thru the typical dealership visit making the buying experience more palatable and pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our team's knowledge and friendliness. We appreciate your feedback on the buying experience at Schomp Ford.
Good selection of the truck i was looking for! Did not offer a Ford extended warranty or maintenance plan.
Good selection of the truck i was looking for! Did not offer a Ford extended warranty or maintenance plan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our truck selection. We appreciate your feedback at Schomp Ford.
Came in to purchase a new F-150 after finding one online I liked. I went to the dealership and was hit with the ole bait n switch tactic. The truck I wanted had a “do not sell” (supposedly) clause on it because of a rear axle recall. I found another truck that was comparable, but also $2,000 more than the one I wanted. The motto of “one person, one price, one hour” is a lie. I dealt with two people, was there for close to 8 hours, and the price I was given was NOT the price displayed online, despite the sales for the Truck Month and March Madness with Schomp. I was told that this was due to the “confusing wording” on the webpage, but the part that says “up to X-thousand off MSRP” means that all of the discounts they offer you cannot be combined if they exceed this amount. It also said 60-months, 0% APR AND NO PAYMENT FOR 90 DAYS. Was told by my sales person that if I opted to go with that specific deal, $2,000 in dealer incentives would be removed, DESPITE the website showing that the deals would be combined on 2025 F-150’s. Overall, my salesman, Bryan, was pretty good. He’s knowledgeable, straight to the point, and there were no frills or wasted time with him. Kristen was very, very helpful, kind, polite, well-spoken, and knowledgeable. She was able to negotiate a higher trade in price for me, on my behalf and made it effortless. Thank you. The only experience was decent, but I will tell anyone preparing to shop here to do their homework into the sales first and do NOT anticipate only being there an hour.
Came in to purchase a new F-150 after finding one online I liked. I went to the dealership and was hit with the ole bait n switch tactic. The truck I wanted had a “do not sell” (supposedly) clause on it because of a rear axle recall. I found another truck that was comparable, but also $2,000 more than the one I wanted. The motto of “one person, one price, one hour” is a lie. I dealt with two people, was there for close to 8 hours, and the price I was given was NOT the price displayed online, despite the sales for the Truck Month and March Madness with Schomp. I was told that this was due to the “confusing wording” on the webpage, but the part that says “up to X-thousand off MSRP” means that all of the discounts they offer you cannot be combined if they exceed this amount. It also said 60-months, 0% APR AND NO PAYMENT FOR 90 DAYS. Was told by my sales person that if I opted to go with that specific deal, $2,000 in dealer incentives would be removed, DESPITE the website showing that the deals would be combined on 2025 F-150’s. Overall, my salesman, Bryan, was pretty good. He’s knowledgeable, straight to the point, and there were no frills or wasted time with him. Kristen was very, very helpful, kind, polite, well-spoken, and knowledgeable. She was able to negotiate a higher trade in price for me, on my behalf and made it effortless. Thank you. The only experience was decent, but I will tell anyone preparing to shop here to do their homework into the sales first and do NOT anticipate only being there an hour.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, Your experience with our Sales Team is very important to us. I would appreciate the chance to speak with you about the time taken for your visit. Recalls are not a bait and switch tactic, they are controlled by the manufacturer and mandated by the Federal Government. Whenever you can, please send me an email with your best method of contact so we may discuss this. Sincerely, John Mathieson General Manager [email protected]
Deidre was incredible to work with and made me feel truly confident throughout the leasing process. As a young woman shopping on my own, it can sometimes feel intimidating, but Deidre made everything feel easy, comfortable, and straightforward. She was knowledgeable, patient, and genuinely supportive from start to finish. I couldn’t have asked for a better experience.
Deidre was incredible to work with and made me feel truly confident throughout the leasing process. As a young woman shopping on my own, it can sometimes feel intimidating, but Deidre made everything feel easy, comfortable, and straightforward. She was knowledgeable, patient, and genuinely supportive from start to finish. I couldn’t have asked for a better experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your positive experience with our team at Schomp Ford. Providing a comfortable and supportive environment during the leasing process is important to us. Thank you for choosing Schomp Ford.
Piece of Cake. Shyaan Bushehri was great. Financing was super easy. The whole experience was fast. Love my new truck>
Piece of Cake. Shyaan Bushehri was great. Financing was super easy. The whole experience was fast. Love my new truck>
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear the financing process was smooth and that you love your new truck. Thank you for choosing Schomp Ford. If you need any assistance, our team is here to help.
Easy dealership to work with. The one price and person guarantee made Shy a great salesperson.
Easy dealership to work with. The one price and person guarantee made Shy a great salesperson.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about our one price and person guarantee. Our team at Schomp Ford is glad to provide a smooth experience. Thank you for choosing us.