Schomp Ford

4.4
(247 reviews)
Visit Schomp Ford
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 10:00am–7:00pm 8:00am–6:00pm
Wednesday 10:00am–7:00pm 8:00am–6:00pm
Thursday 10:00am–7:00pm 8:00am–6:00pm
Friday 10:00am–7:00pm 8:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–6:00am
Sunday Closed Closed

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New (720) 778-3553 (720) 778-3553
Used (720) 778-3584 (720) 778-3584
Service (720) 778-3588 (720) 778-3588

Inventory

See all 391 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2021.
Schomp Ford has one of the largest selections of New Fords and Pre-Owned vehicles in the Denver Metro area. We never charge dealer handling fees or any other hidden charges. We value your experience and invite you to experience our One Price. One Person. One Hour.® sales process to see how it differs from the traditional car buying experience. At Schomp Ford, we offer our Best Price upfront. You'll work with just one Client Advisor during your shopping process, and once you've decided on a vehicle and the purchase terms, we aim to have you on your way within one hour. One Price. One Person. One Hour.® It's Car Buying Redefined.

Service center

Phone number (720) 778-3588

Service hours

Monday
Closed
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–6:00am
Sunday
Closed

Meet our employees

View all 35 employees View less employees

Reviews

4.4
(247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schomp Ford from DealerRater.

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1.0

Today was very disappointing.

Today was very disappointing. My family and I have been in search of a Ford Transit Trail Edition and Schomp Ford, through extensive research, had one on order that was supposed to deliver soon. Full backstory: through my employer I am offered a benefit for discounts on Ford vehicles. In speaking with the Schomp Salesman (it is at the discretion of the dealer to honor) they chose to not honor the discount due to the high demand of the Transit Trail (note "high demand"). The salesman went on to state that we could put down a refundable deposit of $500 to reserve the Transit at full MSRP and he would send us the paperwork to get it locked in. Upon receiving the deposit paperwork, it came to light that it was actually a non-refundable deposit and that it was only refundable upon not getting approved for financing. This was very off-putting as it was originally communicated/presented as fully refundable. Following was a long message thread where I asked Schomp to make the consession of waiving their policy on the deposit being non-refundable as I was willing to make the consession of paying full MSRP, forgoing the discount benefit I'm provided on Ford vehicles. Considering the discount was substantially greater than them waiving their policy on deposits being non-refundable, it seemed in my opinion to be a fair deal not to mention their confidence in being able to sell the unit with ease once it were to arrive and my family and I were to choose to back out of the deal. I even offered to put down a non-refundable deposit if they were to honor my discount. Nevertheless, their Sales Manager (who reached out to me) and GM were not interested in making any such consessions claiming they needed to hold fast to their policy, mind you a non-Ford policy. This is not a Ford policy as the deposit is not communicated to Ford as it would not trigger the release of the vehicle which the salesman stated was awaiting pickup (already built, along with other 2024 units) and being held by Ford until they unloaded more of their aging 2023 inventory. I guess the greatest disappointment comes from my own experience as someone who is in sales and believes in building customers for life, not to mention the old adage: a bird in hand is worth two in the bush. Both parties were leaving something on the table and while not of equal value, I was comfortable with that at the time. Reflecting on how this was handled, it spoke volumes to me about the character of Schomp Ford as a dealer, their ownership, leadership, culture but most importantly, their values. If they were unwilling to make such a small compromise and consession, what other policy(s) would they hold fast to when a show of goodwill could ensure they earned or kept a customer for life? This is a business/dealer I have no interest ever partnering or working with. I wish others a better experience than I had moving forward; just be leery, your business should be valued.

1.0

Today was very disappointing.

Today was very disappointing. My family and I have been in search of a Ford Transit Trail Edition and Schomp Ford, through extensive research, had one on order that was supposed to deliver soon. Full backstory: through my employer I am offered a benefit for discounts on Ford vehicles. In speaking with the Schomp Salesman (it is at the discretion of the dealer to honor) they chose to not honor the discount due to the high demand of the Transit Trail (note "high demand"). The salesman went on to state that we could put down a refundable deposit of $500 to reserve the Transit at full MSRP and he would send us the paperwork to get it locked in. Upon receiving the deposit paperwork, it came to light that it was actually a non-refundable deposit and that it was only refundable upon not getting approved for financing. This was very off-putting as it was originally communicated/presented as fully refundable. Following was a long message thread where I asked Schomp to make the consession of waiving their policy on the deposit being non-refundable as I was willing to make the consession of paying full MSRP, forgoing the discount benefit I'm provided on Ford vehicles. Considering the discount was substantially greater than them waiving their policy on deposits being non-refundable, it seemed in my opinion to be a fair deal not to mention their confidence in being able to sell the unit with ease once it were to arrive and my family and I were to choose to back out of the deal. I even offered to put down a non-refundable deposit if they were to honor my discount. Nevertheless, their Sales Manager (who reached out to me) and GM were not interested in making any such consessions claiming they needed to hold fast to their policy, mind you a non-Ford policy. This is not a Ford policy as the deposit is not communicated to Ford as it would not trigger the release of the vehicle which the salesman stated was awaiting pickup (already built, along with other 2024 units) and being held by Ford until they unloaded more of their aging 2023 inventory. I guess the greatest disappointment comes from my own experience as someone who is in sales and believes in building customers for life, not to mention the old adage: a bird in hand is worth two in the bush. Both parties were leaving something on the table and while not of equal value, I was comfortable with that at the time. Reflecting on how this was handled, it spoke volumes to me about the character of Schomp Ford as a dealer, their ownership, leadership, culture but most importantly, their values. If they were unwilling to make such a small compromise and consession, what other policy(s) would they hold fast to when a show of goodwill could ensure they earned or kept a customer for life? This is a business/dealer I have no interest ever partnering or working with. I wish others a better experience than I had moving forward; just be leery, your business should be valued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us. We genuinely appreciate all feedback, whether positive or negative, as it helps us to continuously improve our service. We sincerely apologize for any miscommunication regarding the deposit process and the employer pricing policy. Maintaining transparency and integrity in our business practices is paramount to us, and we regret any confusion or frustration this may have caused. At Schomp Ford, we have proudly operated as a one-price store for over 30 years. This commitment ensures fairness and consistency for all our customers. Making exceptions for individual clients would not only compromise the integrity of our business model but also undermine the trust we have built with our customers over the years. While we understand your disappointment that we were unable to honor the discount offered through your employer, we want to assure you that our decision was based on our longstanding commitment to fair pricing for all. We regret any inconvenience this may have caused you. Regarding the deposit issue, we acknowledge that there may have been a misunderstanding regarding its refundability. We will certainly review our communication practices to ensure that such misunderstandings are minimized in the future. Again, our business model is setup to apply the same deposit process to each client interaction. Your feedback on this matter is invaluable to us, and we will take the necessary steps to address it internally. While we regret that we were unable to come to a mutually satisfactory resolution in this instance, we want to assure you that we always aim to prioritize the satisfaction of our customers. We understand your disappointment, and we apologize for any inconvenience caused. Please know that your concerns have been heard, and we will use them as an opportunity to learn and improve. Should you have any further questions or if there is anything else we can do to assist you, please do not hesitate to reach out to us directly. Thank you again for bringing this matter to our attention, and we wish you the best in your search for a Ford Transit Trail Edition. - Travis Taggart - General Manager - travis.taggart@schomp.com

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1.0

My vehicle has been sitting there for a month now.

My vehicle has been sitting there for a month now. I understand we had holidays, diesel techs are limited at dealers etc, I’m not unreasonable. The service advisor Miguel has been awful, bare minimum communication, no updates without my follow-up and zero concern for getting your vehicle back to you. Edit: I was really hoping to be able to turn this review into a positive one, but it does not look like that is going to happen. I received a call immediately after posting this review from Miguel (our service advisor) he gave me a more thorough update on the diagnosis of the vehicle, which he had not bothered to do the whole time it had been there. He also said they would get the vehicle in to look at, but "management would want to see the negative review removed before bringing the vehicle in". I told him I would not be adjusting or removing the review until this situation was made right. I later got a call from the service manager Rick. He did seem genuinely concerned about making this situation right. I told him I planned to tow the vehicle somewhere else. He assured me the vehicle would be pulled in within a week and would not be pulled out until it was finished. So I agreed to allow them to make it right. They brought it in as promised on January 26th, I approved all repairs as soon as the work order came through and the vehicle got pushed back out of the bay. On January 31st I was told the vehicle was on the schedule for the second week of February. Here we are February 15th and the vehicle still has not made it into the shop. The only response I got was a "we had a delay". Bottom line is unless you don't need your vehicle do not take it here, because it's no different than taking it to a junkyard and they don't stand by anything they tell you. Our vehicle has been there 58 days and counting, with no sign of repairs happening anytime soon.

1.0

My vehicle has been sitting there for a month now.

My vehicle has been sitting there for a month now. I understand we had holidays, diesel techs are limited at dealers etc, I’m not unreasonable. The service advisor Miguel has been awful, bare minimum communication, no updates without my follow-up and zero concern for getting your vehicle back to you. Edit: I was really hoping to be able to turn this review into a positive one, but it does not look like that is going to happen. I received a call immediately after posting this review from Miguel (our service advisor) he gave me a more thorough update on the diagnosis of the vehicle, which he had not bothered to do the whole time it had been there. He also said they would get the vehicle in to look at, but "management would want to see the negative review removed before bringing the vehicle in". I told him I would not be adjusting or removing the review until this situation was made right. I later got a call from the service manager Rick. He did seem genuinely concerned about making this situation right. I told him I planned to tow the vehicle somewhere else. He assured me the vehicle would be pulled in within a week and would not be pulled out until it was finished. So I agreed to allow them to make it right. They brought it in as promised on January 26th, I approved all repairs as soon as the work order came through and the vehicle got pushed back out of the bay. On January 31st I was told the vehicle was on the schedule for the second week of February. Here we are February 15th and the vehicle still has not made it into the shop. The only response I got was a "we had a delay". Bottom line is unless you don't need your vehicle do not take it here, because it's no different than taking it to a junkyard and they don't stand by anything they tell you. Our vehicle has been there 58 days and counting, with no sign of repairs happening anytime soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Very good experience in buying a car.

Very good experience in buying a car. Alex was knowledgeable helpful and very professional. I would recommend Schomp Ford to anyone looking for a car. Thank you for the first class experience!

5.0

Very good experience in buying a car.

Very good experience in buying a car. Alex was knowledgeable helpful and very professional. I would recommend Schomp Ford to anyone looking for a car. Thank you for the first class experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Justin, we're delighted to know that Alex provided a first-class sales experience here at Schomp Ford. Thanks for recommending us and enjoy your new car! Safe travels ahead!

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4.0

They are very considerate but it took 5 hours, not 1.

They are very considerate but it took 5 hours, not 1. Also, they didn’t have the plug so I can’t charge my EV. They couldn’t find the key for the cargo box either. I have to return after the holiday and that means even more time.

4.0

They are very considerate but it took 5 hours, not 1.

They are very considerate but it took 5 hours, not 1. Also, they didn’t have the plug so I can’t charge my EV. They couldn’t find the key for the cargo box either. I have to return after the holiday and that means even more time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ruth, we appreciate your patience and understanding during the process. We apologize for any inconvenience caused by not having certain items ready at Schomp Ford. Your feedback is valuable to us as it helps improve our service moving forward. If there is anything more we can do to help better your time working with us, please don't hesitate to reach out. Best, Travis Taggart - General Manager - travis.taggart@schomp.com

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5.0

Fast and friendly service every time.

Fast and friendly service every time. Great communication, I never have to wonder what is going on as they update me the entire way through

5.0

Fast and friendly service every time.

Fast and friendly service every time. Great communication, I never have to wonder what is going on as they update me the entire way through

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you've had consistently positive experiences with our team at Schomp Ford. Keeping customers informed is a priority for us, so it's great to see that reflected in your feedback!

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5.0

Adam did a great job and was helpful with n the process

Adam did a great job and was helpful with n the process of buying a bronco sport. We love it!

5.0

Adam did a great job and was helpful with n the process

Adam did a great job and was helpful with n the process of buying a bronco sport. We love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate the kind feedback about Adam and hope to see you again at Schomp Ford!

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5.0

Great Experience.

Great Experience. In and out and love my truck. I would do that again anyway.

5.0

Great Experience.

Great Experience. In and out and love my truck. I would do that again anyway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Logan, we're delighted our team could make your Schomp Ford experience a smooth success! We look forward to your next visit!

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5.0

It's a good experience so far.

It's a good experience so far. Haven't taken possession of vehicle yet. Then I'll finish review

5.0

It's a good experience so far.

It's a good experience so far. Haven't taken possession of vehicle yet. Then I'll finish review

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Schomp Ford! We're glad your experience has been positive so far - let us know if we can assist with anything else in the meantime!

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5.0

No surprises very helpful no pressure.

No surprises very helpful no pressure. Everything was explained very well. Micah was great to deal with.

5.0

No surprises very helpful no pressure.

No surprises very helpful no pressure. Everything was explained very well. Micah was great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience with Micah and the rest of our team at Schomp Ford. We strive for transparency in all we do, so it's great to see that reflected in your visit!

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5.0

They contacted me often when they had a pickup I was

They contacted me often when they had a pickup I was looking for and allowed me to drive it, which I appreciate. Fast and convenient service.

5.0

They contacted me often when they had a pickup I was

They contacted me often when they had a pickup I was looking for and allowed me to drive it, which I appreciate. Fast and convenient service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you appreciated our proactive approach and had a positive experience at Schomp Ford. Thanks for the review; we hope to see you again in the future!

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