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Lithia Nissan of Ames

(818 reviews)

Reviews

(818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Was not Lithia Nissan.

Was not Lithia Nissan. Bought used at Lithia Honda. Experience was excellent. Minor issue that we are still waiting on owners manual for our Ridgeline.

Was not Lithia Nissan.

Was not Lithia Nissan. Bought used at Lithia Honda. Experience was excellent. Minor issue that we are still waiting on owners manual for our Ridgeline.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Larry, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Nissan of Ames!

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They all are always so friendly and quick.

They all are always so friendly and quick. Never pushy with recommendations or needed repairs.

They all are always so friendly and quick.

They all are always so friendly and quick. Never pushy with recommendations or needed repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, MIndy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

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Informed, professional, kind, efficient, clean, helpful,

Informed, professional, kind, efficient, clean, helpful, courteous, pleasant to work with. Sales, Parts, and Maintenance.

Informed, professional, kind, efficient, clean, helpful,

Informed, professional, kind, efficient, clean, helpful, courteous, pleasant to work with. Sales, Parts, and Maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! We're happy to hear that you had such a positive experience with our team at Lithia Nissan of Ames. Thank you for highlighting the efforts of our Sales, Parts, and Maintenance departments! We appreciate your support and hope to see you again soon!

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The service was explained thoroughly after diagnostics

The service was explained thoroughly after diagnostics and performed on time. My questions were answered completely.

The service was explained thoroughly after diagnostics

The service was explained thoroughly after diagnostics and performed on time. My questions were answered completely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Zac is kinda a really nice guy.

Zac is kinda a really nice guy. He helps me out a lot even though I don’t know much about cars, he’s patient to listen to my concerns and help me out

Zac is kinda a really nice guy.

Zac is kinda a really nice guy. He helps me out a lot even though I don’t know much about cars, he’s patient to listen to my concerns and help me out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Lithia Nissan of Ames. We appreciate your business and hope to see you again soon!

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It was very friendly and very, very helpful.

It was very friendly and very, very helpful. The salesman, the finance person and the service department were able to give me information I needed and came through with good choices.

It was very friendly and very, very helpful.

It was very friendly and very, very helpful. The salesman, the finance person and the service department were able to give me information I needed and came through with good choices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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I always receive quick and fast service when I bring my

I always receive quick and fast service when I bring my Nissan in very pleased

I always receive quick and fast service when I bring my

I always receive quick and fast service when I bring my Nissan in very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Nissan of Ames to be a positive one. Please don't hesitate to reach out if you need anything else.

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This is my 3rd vehicle from this dealership 1 bought

This is my 3rd vehicle from this dealership 1 bought straight and 2 lease Amazing and I wouldn't go anywhere else

This is my 3rd vehicle from this dealership 1 bought

This is my 3rd vehicle from this dealership 1 bought straight and 2 lease Amazing and I wouldn't go anywhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

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Zac always treats me with kindness and respect.

Zac always treats me with kindness and respect. He seems to really be concerned that they are able to solve the problems that I came in with. He is a huge asset to Lithia Ames Nissan.

Zac always treats me with kindness and respect.

Zac always treats me with kindness and respect. He seems to really be concerned that they are able to solve the problems that I came in with. He is a huge asset to Lithia Ames Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Zac, and for taking the time to leave us this wonderful feedback!

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Excellent service!

Excellent service! I recommend my friends and family to shop at Lithium Nissan of Ames. I will definitely buy from them again!

Excellent service!

Excellent service! I recommend my friends and family to shop at Lithium Nissan of Ames. I will definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Nissan of Ames.

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