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Ford & Lincoln of Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)
Visit Ford & Lincoln of Lafayette
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–6:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–12:00pm
Sunday Closed Closed

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New (765) 588-3637 (765) 588-3637
Used (866) 961-5309 (866) 961-5309
Service (877) 541-4713 (877) 541-4713

Inventory

See all 181 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2024.
Lafayette Ford is the only Ford store in Lafayette. As such, we price our vehicles competitively in a way that invites customers to find the perfect vehicle for their lifestyle. We're so dedicated to connecting people with a vehicle that is right for them that we refuse to be undersold, so our customers can always shop with total confidence, knowing they're getting the best price possible.
We understand your time is important.

Service center

Phone number (877) 541-4713

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford & Lincoln of Lafayette from DealerRater.

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I drove 6 hours to look at a vehicle.

I drove 6 hours to look at a vehicle. Spoke with the internet manager multiple times. When we arrived the air conditioning did not work in the car. I was very disappointed that they couldn’t even take the time to check the vehicle over and let me know if any major concerns. They were aware of how far I was driving. Then after I drove the car and let them know that the air was not working, they didn’t even offer to fix it, come down on price and let me fix it or anything. Just kind of , “Oh well.” Will never go back to this dealership.

I drove 6 hours to look at a vehicle.

I drove 6 hours to look at a vehicle. Spoke with the internet manager multiple times. When we arrived the air conditioning did not work in the car. I was very disappointed that they couldn’t even take the time to check the vehicle over and let me know if any major concerns. They were aware of how far I was driving. Then after I drove the car and let them know that the air was not working, they didn’t even offer to fix it, come down on price and let me fix it or anything. Just kind of , “Oh well.” Will never go back to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hello.

Hello. This message is for the Service Department not one particular person. My vehicle was towed in to this dealership because it would not go forward or backward, it needed an oil change and the tires rotated and balanced and there was a mystery coolant leak. I had to call to get updates twice because no one would return my call, so communication was very poor. When I finally spoke to someone they informed me that they could not find anything wrong with the coolant system. I asked about the transmission issue and they had to talk to someone. They then asked me about the tire key for the tire rotation. After another phone call they informed me that the transmission needed replaced to the tune of 8K. The dialog was very vague. When I got to the dealership to speak with them, it was still very vague on what was wrong, however, they charged me for an oil change and diagnostic. I am confused as to why they would look at anything else BEFORE they checked the transmission. So, I ended up paying over $300 for an oil change and a diagnostic hook up to check the coolant. I am sorry that I stopped going to Etter Ford in Crawfordsville. Their service team was top notch. They would not have done anything before checking with me. I feel that this dealership took advantage of me and if my husband were alive he wouldn't have paid the bill. I can not trust a dealership that takes advantage of a widow woman. This is the same review I am going to post online.

Hello.

Hello. This message is for the Service Department not one particular person. My vehicle was towed in to this dealership because it would not go forward or backward, it needed an oil change and the tires rotated and balanced and there was a mystery coolant leak. I had to call to get updates twice because no one would return my call, so communication was very poor. When I finally spoke to someone they informed me that they could not find anything wrong with the coolant system. I asked about the transmission issue and they had to talk to someone. They then asked me about the tire key for the tire rotation. After another phone call they informed me that the transmission needed replaced to the tune of 8K. The dialog was very vague. When I got to the dealership to speak with them, it was still very vague on what was wrong, however, they charged me for an oil change and diagnostic. I am confused as to why they would look at anything else BEFORE they checked the transmission. So, I ended up paying over $300 for an oil change and a diagnostic hook up to check the coolant. I am sorry that I stopped going to Etter Ford in Crawfordsville. Their service team was top notch. They would not have done anything before checking with me. I feel that this dealership took advantage of me and if my husband were alive he wouldn't have paid the bill. I can not trust a dealership that takes advantage of a widow woman. This is the same review I am going to post online.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They are trying to sell a vehicle that has massive rust

They are trying to sell a vehicle that has massive rust holes in the frame as a good deal and do not disclose this to anyone before coming to look at it. It is a danger to test drive. The rear leaf spring shackle brackets were completely rusted and broken off the frame, as well as several large holes. They do not care at all about their customers safety.

They are trying to sell a vehicle that has massive rust

They are trying to sell a vehicle that has massive rust holes in the frame as a good deal and do not disclose this to anyone before coming to look at it. It is a danger to test drive. The rear leaf spring shackle brackets were completely rusted and broken off the frame, as well as several large holes. They do not care at all about their customers safety.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Customer oriented.

Customer oriented. Pleasure to work with. Honest people. Good follow through with out of town purchase.

Customer oriented.

Customer oriented. Pleasure to work with. Honest people. Good follow through with out of town purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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