Reviews
Write a reviewVery friendly and professional service.
Very friendly and professional service. They communicated very clearly all services provided and the complimentary car wash is an added value.
Thank you for your PERFECT rating!
Sales
Our salesperson Timmy Torres has sold us several vehicles. We always ask for him do to his personality , friendliness and knowledge. He is very thorough going over features of vehicles. If we have questions he is very willing to answer and explain.
Thank you for your kind words. Timmy is a valued member of our team for sure!
Oil change
Quick and thorough. Dave is the best and the only person I’ve dealt with for years. I trust his advise and appreciate his honesty
We are delighted to hear our team provided you with great customer service!
It is very had to reach the service department, phone
It is very had to reach the service department, phone rings and rings. I have always had to call for update. Dave was very nice and polite once I reached him. I really want to give five stars, but it is very had to do so. I have had several issues with my car from the week after I purchased it, had to have the engine replaced before it even reached 5,000 miles. I don't even have 10,000 miles on it yet and it will be 3 years old in January. I hope next time I will be able to give 5 stars and hoping next time isn't anytime soon.
Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our system that you encountered; we are working hard to improve every day! We appreciate your business and your honest review.
Always Satisfied
I have always experienced exceptional service since KIA originally started in Crystal River. Every staff member works with integrity and concern when dealing with the guests.
Thank you for your PERFECT rating!
The gentleman that waited on me was very thorough and
The gentleman that waited on me was very thorough and informative. A very good experience
We appreciate you sharing your experience with us. Thank you for your 5-star rating!
very good service performed will continue to service my
very good service performed will continue to service my vehicle there even gave me a free car wash
We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!
A typical car buying experience
This is a tough time to buy a car! My 2022 Sorento Hybrid was totaled in an accident. Because I had a good experience when I bought it, I went back to Jenkins in Crystal River. JR and Randy were very professional. JR worked with me on the price. I thought it was too much over sticker, but welcome to the new world. Randy was able to drive me back and forth to the dealership. My only regret was we needed to learn more about the vehicle’s features. It was more my fault than theirs, so I plan on returning to get a lesson when I’m feeling better.
Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.
The service department is outstanding!
The service department is outstanding! Always a great experience. Kind. Friendly. Honest. Gets the job done.
We are delighted to hear you had a positive experience. Our shop foreman's name is Chris. Thank you for choosing us!
Quick and Friendly Service
I always feel like the service reps and mechanics are looking out for my best interests. The waiting area is comfortable and gives me space to work on my laptop while I wait. Vehicle was done within the estimated time frame. They made everything seamless and smooth!
We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!