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Jenkins Kia of Crystal River

(4,277 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Inventory

See all 267 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2021.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

We streamline everything we do for maximize efficiency to save you time and money.

Service center

Phone number (866) 229-8703

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(4,277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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Steven was considerate and friendly during my service.

Steven was considerate and friendly during my service. When I asked him we'd drop what he was doing to go back into the shop to find the status of my repair immediately, which I thought was very helpful. Sometimes, just know what's going on makes it seem like things are being done in a timely manner.

Steven was considerate and friendly during my service.

Steven was considerate and friendly during my service. When I asked him we'd drop what he was doing to go back into the shop to find the status of my repair immediately, which I thought was very helpful. Sometimes, just know what's going on makes it seem like things are being done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team is glad to have been helpful during your service visit at Jenkins Kia of Crystal River. It's great the status updates enhanced your experience. We appreciate your feedback and hope everything remains well with the repair.

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Very responsive and knowledgeable check in and quickly

Very responsive and knowledgeable check in and quickly resolved my problem. Would definitely recommend this service department.

Very responsive and knowledgeable check in and quickly

Very responsive and knowledgeable check in and quickly resolved my problem. Would definitely recommend this service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your recommendation and support. Thank you for choosing Jenkins Kia of Crystal River.

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Misleading sales associate Israel gave great deal, but

Misleading sales associate Israel gave great deal, but lacked information on full consequence of said deal

Misleading sales associate Israel gave great deal, but

Misleading sales associate Israel gave great deal, but lacked information on full consequence of said deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very professional and all the employees are very polite

Very professional and all the employees are very polite and respectful. Kia place are extremely clean and very comfortable! Thank you

Very professional and all the employees are very polite

Very professional and all the employees are very polite and respectful. Kia place are extremely clean and very comfortable! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you enjoyed your experience at Jenkins Kia of Crystal River. Thank you for the kind words and take care.

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The entire service experience was professionally handled

The entire service experience was professionally handled and everything O needed was taken care of. Excellent service

The entire service experience was professionally handled

The entire service experience was professionally handled and everything O needed was taken care of. Excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad our team at Jenkins Kia of Crystal River provided you with a seamless experience.

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Steven Caron is very friendly and knowledgeable.

Steven Caron is very friendly and knowledgeable. He kept me informed and the work was done timely. Everyone at the dealership is friendly and always have a smile when I am greeted. Thanks to all and I would highly recommend this dealership

Steven Caron is very friendly and knowledgeable.

Steven Caron is very friendly and knowledgeable. He kept me informed and the work was done timely. Everyone at the dealership is friendly and always have a smile when I am greeted. Thanks to all and I would highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and recommendation. It's great to know our team at Jenkins Kia of Crystal River made your visit pleasant. Wishing you all the best.

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Staff is fine - nice, attentive, knowledgable.

Staff is fine - nice, attentive, knowledgable. Service took a long time for a simple oil change. Needs to get better for simple maintenance service.

Staff is fine - nice, attentive, knowledgable.

Staff is fine - nice, attentive, knowledgable. Service took a long time for a simple oil change. Needs to get better for simple maintenance service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your honest feedback and apologize for the negative experience you have had. We will certainly use this as a coaching opportunity for our associates. Thank you, Jaimie Cummings Customer Relations Manager

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Thank you for the thorough service and excellent

Thank you for the thorough service and excellent communication. Everyone is so friendly and knowledgeable.

Thank you for the thorough service and excellent

Thank you for the thorough service and excellent communication. Everyone is so friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and are glad you had a positive experience with our team at Jenkins Kia of Crystal River.

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Very satisfied with the work on both our cars.

Very satisfied with the work on both our cars. Very fast service. I will use your service dept again for our cars in the future!

Very satisfied with the work on both our cars.

Very satisfied with the work on both our cars. Very fast service. I will use your service dept again for our cars in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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A fine dealership.

A fine dealership. I only wish Jenkins Kia could also have branch in Spring Hill.

A fine dealership.

A fine dealership. I only wish Jenkins Kia could also have branch in Spring Hill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased that you had a positive experience with Jenkins Kia of Crystal River. We'll pass along your suggestion to the team. Take care.

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