Reviews
The Best.
Everyone was nice, kind and polite. That really matters a lot. The managers Had a morning meeting with everyone and they stressed the importance of people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, Dorothy! We're glad to hear that our team was nice, kind, and polite! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Michael DiNoto (585) 720-8000
Great Place
I like that staff is attentive and quick with fixing my car when I bring it in. The store is clean and organized, overall it's a great dealership :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Ruth. We are glad that we could get your car fixed up and back in good running order. It is wonderful to hear that our staff at Fuccillo Kia of Greece was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Michael DiNoto (585) 720-8000
Staff at Fuccillo Kia of Greece Rock!!!
Everyone makes you feel so comfortable there. My salesman Matt always makes a point to come over and talk with me and see how things are going. Everyone is so friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that Matt and our service team were able to provide you with the welcoming, friendly, and outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Michael DiNoto (585) 720-8000
great experience
first time buying from fuccillo kia my salesmen brian hammond was great no pressure got to know me and what i was looking for we found the right one and the rest is history i was impressed how friendly all of the fuccillo team are besides brian the big boy stan is a great guy ive been back a couple of times and he still remembers my name pretty impressive for as many customers i have seen in a day do yourselves a favor buy from these guys you wont be sorry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure to read about your first buying experience working with Brian. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Michael DiNoto (585) 720-8000
Great Service crew
always prompt, always courteous and always friendly no matter how busy they are. I think Mike, Dan and Joe are your very best salesmen for this franchise
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Garfield - Thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been prompt and friendly during your visits. I will be sure to pass along your praises to Mike, Dan and Joe. We hope to work with you again in the future for any of your automotive needs! Sincerely, Michael DiNoto (585) 720-8000
Relaxed
Relaxed, no high pressure sales pitch, Took time to answer all questions. Everyone was very pleasant and courteous. And they have delicious popcorn:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kelly, I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Michael DiNoto (585) 720-8000
Great service
Sheri. Macintosh was the best!! Sheri help me to pick out the best car that I could. She help me with all the questions I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra - Thank you for leaving us this great review and congrats on your new car! We are very happy to hear that Sheri could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Michael DiNoto (585) 720-8000
Good place to buy a car and have good service,
Everything was great!!!! Every time I go to Fuccillo, I am greeted with a smile and friendly face. I have been there many times and it's always a good experience. Never had any problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joanna, thank you so much for the great review of your experiences with Fuccillo Kia of Greece. All of the employees appreciate your loyalty to the dealership. If there is anything that we can do to make your time with Fuccillo Kia of Greece more enjoyable, do not hesitate to contact us. Sincerely, Michael DiNoto (585) 720-8000
Great Service
Everyone is always pleasant and friendly. The job is always done right and in good time. The atmosphere is always comfortable and clean. I have been there many times and the service is always good. Great job guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joanna - Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Fuccillo Kia of Greece. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Michael DiNoto (585) 720-8000
AAA+++
Our salesman was great. The KIA team worked very hard to get us into our new Soul. I would recommend this dealer to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adam - Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome car buying experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Enjoy your new Kia Soul! Sincerely, Michael DiNoto (585) 720-8000