Reviews
Excellent!
Ron, the sales person that helped me lease my car was extremely polite, helpful and knowledgable. A great experience. Bill Hendry is absolutely the greatest and the reason I am on my 3rd Elantra! Sincerely, Debra A Smith
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debra, thank you for this great review and congratulations on your new Elantra! We make sure that all of our employees are knowledgeable and courteous and both Bill and Ron will be glad to hear that you experienced this. Your continued loyalty is the best compliment we could receive. Please come visit us if you need anything else, be it service or sales. Sincerely, Lisa Morris - BDC Manager
good facilities
I do not recommend things to any one ever. I did like the fact that I could just show up without an appointment and the service was fairly fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for taking the time to write this review. Our customers are our number one priority and it's encouraging to know that we provided you with the level of service you deserved. We thank you for your continued business and look forward seeing you in the future. Sincerely, Lisa Morris - BDC Manager
Very professional staff
Everyone in the service area was very friendly and helpful. Very professional. The wait was not long at all. I have told others about my positive experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for taking the time to write this great review of our service department and for telling others about your great experience! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Sincerely, Lisa Morris - BDC Manager
Fastest service ever. Very clean store.
I couldn't believe how fast everything happened. I walked into the store, after work, and drove home with my new car! Wow! And the sales guys was soooo nice and informative. Answered all our questions and I never felt pressured.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jody-thank you for taking the time to write this review and congratulations on your new car! Our customers are our number one priority here at Fuccillo Hyundai of Syracuse and I am delighted to hear my staff was so helpful and able to find the perfect vehicle for you. Please let us know if we may be able to help you in the future. In the meantime, be sure to like and follow us on Facebook and Twitter! Sincerely, Lisa Morris-BDC Manager
Wish I had known they didn't have the part!
I like that the service was quick and took less time than they told me it would. I also enjoyed the wifi, comfortable waiting area, and complimentary water.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for taking the time to share this great feedback with us. We understand how stressful service appointments can be, therefore our staff strives to provide our customers with competent and efficient service at each visit. I am very pleased to hear you took advantage of our waiting area! We look forward to seeing you again for any future service need you may have. Sincerely, Lisa Morris - BDC Manager
No hassles
No pressure! I felt that the credit I received for my trade in was more than fair. I got the exact car that I wanted in terms of color and features. Overall great experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kristin, We are so very happy that you had a great experience hear with us.
Positive experience!!
Treated us very well. Loved all the special touches such as the televisions, fresh cut flowers, cookies, etc. that all makes for a nice experience. Sales team was awesome at helping us attain the vehicle. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Judith,Thank you.
Great service. Friendly and welcome all around.
Very smooth on arrival. Made to feel welcome by Mark. My alignment was checked and i was told it needed to be aligned.Knew it needed it and was happy it was confirmed B4 I asked. While I waited for my vehicle my saleman Ryan Joslin saw me and we had a nice chat. He wanted to make sure nothing was wrong and if there was anything he could do to help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phillip, We hope that all of your service visits will go this way, and we look forward to servicing your vehicle in the future.
great service
Every time I take the car in for service, I am treated with dignity and respect. I always feel welcomed and fee that I am not being taken advantage of because I am a woman. I really appreciate all the service personnel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very good customer service
Friendly and courteous Up front on the charges new improved customer waiting area Courteous ride is available Repair and routine maintenance has always been done right and in reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, That is great to hear, Thank you for your business.