Reviews
Very friendly..but I wish I was offered a loner
Everyone was very friendly :-) I was disappointed that I have to drive back for my repair. I can’t stress enough how nice everybody was! I wish I was offered a loanr... Even a less new car! I wouldn’t care if it wasn’t for the hours I need for work to make ends meet!!
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Candi. We look forward to seeing you again in the future! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
great service
they treated me like a vip; repaired my car according to warranty; clean facility: Iam glad I choose fuccillo to buy my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tyler, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Service is good - nice facility
People are easy going - easy to talk to - seem fair with trying to make a deal! They make you feel comfortable. They allow you to make the decision without them being too aggressive or pushy....
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nancy! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Grest
Guys were great! Heard a “funny “ noise in car. They investigated it thoroughly! Turns out is was my fault. Soda bottle leaking air!!! They could have been mad, but hopefully they are still laughing about it!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review, Patricia! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Personal Touch!
I enjoyed the personal attention our salesman and finance manager showed us. They made our experience enjoyable and all they wanted to do was please and accommodate our wants.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Helpful and courteous service
Dominick and the rest of the service staff were very helpful. My tire had to be ordered in from somewhere so replacing the tire took two and a half hours. I wasn't expecting such a long wait but these things happen. I have found the service at Fuccillo Hyundai courteous and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Harriet! We are very happy to hear that Dominick could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great service
It was very fast and efficient. I was in and out in under an hour. I appreciate that my time is not wasted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Kathy. Please come visit us if you need anything else, be it service or sales. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Car repairs
Dominick is great! Every time I work with him he looks for ways to save money with repairs. He’s friendly whenever I come there and that is a PLUS for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shelley, you for the wonderful review! It is great to know that Dominick's great customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great place to do business!
People always respectable and outgoing and knowledgeable always getin me in as soon as possible. They go out of their way to be sure your happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Reynaldo and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Friendly Clean environment with quality work
Facility provides friendly service personnel. The environment is clean and well-kept. They provide personalized service with attention to detail. Willing to answer questions. Reasonable prices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for putting your trust in our dealership! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533