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Matthews Nissan of Clay

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)
Visit Matthews Nissan of Clay
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (315) 743-0631 (315) 743-0631
Used (315) 915-3115 (315) 915-3115
Service (315) 915-3126 (315) 915-3126

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Nissan of Clay from DealerRater.

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Phenomenal Experience

I had a GREAT experience here! Everything from their great hospitality to their excellent costumer service! I worked with Chris Jones. He was very accommodating and understanding salesman. He was very up front and honest as well as very knowledgable about his vehicles! I also had the pleasure of working with Bully Fuccillo Jr! He is a very humble and caring individual! He is very dedicated to provide a great service to his community! His "hands on" approach speaks VOLUMES on this place of business!! I HIGHLY recommend this establishment!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephanie! Thank you so much for leasing your second Nissan from Chris Jones at Fuccillo Nissan. We are honored to retain your business. Billy Junior and the entire Fuccillo Nissan staff truly appreciate your business and support. Thank you for your awesome review!

great experience

Overall my experience was amazing. Credit was an issue and fucillo found a way to get me in a new car. My sales men Ernest was great! He was very patient and made sure I got what I went there for! I would definitely recommend this store to anyone in the market for a new car :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and review, Casey! Ernest & the staff at Fuccillo Nissan thank you for your business. We're thrilled we were able to assist you in this purchase. We look forward to your continued business. Thank you!

Great overall Experience

Bought my second nissan in 2 year's. Both from Rich Hope..super person to deal with. ..my wife has the rogue and I have a frontier. ..Highly recommended. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your awesome feedback, Eric! Rich & the entire Fuccillo Family truly appreciates your continued support & business!

Great customer service

Great experience all around. Our salesman Errnest went above and beyond to help us out a challenging situation. We are so grateful he took the extra time to make sure we were able to drive away in a safe, reliable new Nissan. The whole experience was positive from the internet feedback to the financial department. I would gladly recommend this dealership to everyone looking to buy a Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eric! We're so happy to hear your experience was top notch all the way around! We pride ourselves on making your experience smooth from start to finish! Your kind words will be passed along to our staff. Thank you again for your business!

Great service

I recently purchased the 2015 Nissan Rouge and HIGHLY recommend it to anyone.My salesman Moody was extremely helpful and went above and beyond with helping me with this experience. I'd recommend this facility and salesman to anyone! Thank you again for helping me make the right decision with my rogue!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Kate! Moody and the rest of the staff here appreciate your business! Enjoy your 2015 Nissan Rogue! Welcome to the Fuccillo Family!

A New Lease

Car shopping is stressful. Going to Fuccillo Nissan definitely alleviated some of that stress. I worked with Scott and he was very patient in finding the right vehicle and payment for me. I was more than pleased to have same day delivery and they even took care of returning my old vehicle to the dealer. I have had my new Nissan Sentra for 3 days now and I couldn't be happier. I would definitely refer my friends and return when it's time to renew again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lucianna! Thank you so much for your awesome review! We'll be sure to pass along your kind words to Scott Rose! So happy to hear you love your new Sentra! We'll see you for your first free oil change! -Your Fuccillo Family

Chris Jones @ Fuccillo Nissan, Clay was excellent!

I had been shopping around for a Nissan Frontier for a few days. We stopped in at Fuccillo Nissan, our fifth car shopping stop that day. We were set up with Chris Jones to look at what was available. He was super personable and extremely knowledgeable. I felt very comfortable asking him any questions that I had and also felt very comfortable test driving the Nissan Frontiers with him. I knew right away that this was who we would be buying a truck from. He helped us to make sure we picked the model we wanted. He also was very patient with helping us make sure the cost would fit into our budget. Chris wasn't pushy at all. He was actually enjoyable to be with. It was easy to see he was also well liked at Fuccillo Nissan. Before we drove off the lot with the truck, Chris showed us how to set up the blue tooth and went over all the settings in the truck. At the end of it all, he also had an associate of his take a picture of us and Chris with the truck! He added it to his sales portfolio, which was nice to see. He is very good at what he does! I would recommend him to anyone interested in purchasing/leasing a vehicle. Overall, this was a great experience. We are extremely happy with our new Nissan Frontier, thanks to Chris Jones at Fuccillo Nissan in Clay, NY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Danielle, thank you for taking the time to write this awesome review! Chris Jones is one of out Veteran Sales Professionals and we're happy to hear you had a great experience working with him! Welcome to our family here at Fuccillo Nissan!

Best Salesman

When shopping at Fuccillo Nissan, ask for Ernie Brown. He bends over backwards to assist and answer all questions. Ernie is willing to go the extra mile to make your buying experience a memorable one. And, he is an American hero who served in the Middle East and was wounded in service to our country. Even an old Air Force guy like myself would recommend Ernie even though he was a Marine. Thanks Ernie and Fuccillo Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your business! We truly appreciate it! Ernie Brown is an awesome Sales Professional that we are proud to employ! We hope to see you for your first free oil change! Welcome to the Fuccillo Family!

Phenomenal customer service

I started coming to the Fucillo Nissan dealership to get my 2010 Hyundai Accent worked on because every time I would go to the Hyundai dealership I would get my car back with more problems and the customer service was terrible and for the amount of money I was spending I expected to be treated better! I went into Nissan to get an oil change, and my breaks looked at and decided to test drive while I was waiting for my car to be finished! While test driving my sales man Moody Ashkar was extremely knowledgable and helpful with all the cars I was interested in! I of course ended up buying and was so happy with my purchase! Everyone in the dealership was just as energetic and excited as I was about my new car! I am now a proud owner of a 2014 Nissan Altima! I've never been happier with such exceptional service on a huge purchase as I was with Nissan! Thank you to everyone who was there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much! Moody appreciates your awesome review! Welcome to the Fuccillo Family!

Great Experience!

3 days ago (August 31, 2014), I was fortunate to meet Jeremy Marsh at Fuccillo Nissan. He was a pleasure to work with and made my experience at this dealership worthwhile. First and foremost he was very patient with me. He heard & listened to what I had to say about my needs in a vehicle and helped me accordingly. The process was quicker than I had ever experienced in a dealership. Everyone was nice and professional. Overall I am glad to have met Jeremy and to be in 2013 BRAND NEW Nissan Altima. I would highly recommend Jeremy and this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Welcome to the Fuccillo Family, Nicole! We're just as glad to have met you!