Reviews
Bought a used truck
We have always been satisfied with the people who assist us any time we have traded vehicles. We have always had Troy assist us. He is very knowledgeable and we trust and respect his word when buying vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
Recently purchased used truck . We have purchased several vehicles in the past at Brenegens, all of them through Matt Welch in sales. He and other staff have been fantastic and have no reservations in recommending Brenegens to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Services provided
Always accommodating with service. Purchased 4 vehicles so far from brennegen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Peter, thanks for your review! We're glad we could be of service. We truly appreciate your continued business, and we look forward to your next visit! Safe travels!
TERRIBLE EXPERIENCE
PLEASE READ...If you do not know much about vehicles I would not go in alone. They will take advantage of you. I would give them no stars if I could! Terrible service department. My daughter took her truck in for a new ignition and keys to be programmed and her bill was over $600. They told her they charged $100 per hour for labor and that it was a standard rate even if they only worked on it part of that hour! I would NEVER recommend them for service on a vehicle. I hope this saves someone else the headaches we went through!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service
It only took about 40 minutes from start to finish and I just walked in wanting an oil change. Thank you, wonderful customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cindy, we're so pleased to hear that everything was completed so quickly and to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Brenengen Ford
It was the best experience we have ever had buying a new vehicle everyone was so friendly, no high pressure it was just great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service!
I had a great experience at Brenengen Ford. The service guys I worked with were knowledgeable, friendly and went above and beyond. Even though I have another Ford dealership closer to me, I’ll return to Brenengen in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ben, we appreciate your feedback of our staff's outstanding service! At Brenengen Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Service
All of the service work on my F150 was done on time without issues. Everyone was very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donn, thank you for your wonderful response to the quality of service our Staff provides! Please reach out to us if there is anything else we can do for you! We hope you have a great day!
Great Job Sparta Ford
Thanks for fitting me in and having my car done on time. I always receive great service here! Bill and Keith at the Sparta Ford service dept are always great to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and courteous Service
As always the service I've received in the past and recently has been very professional, timely and courteous with or without an appointment. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase