ReviewsWrite a review
Horribly ran dealership
I had an appointment for an oil change, pulled up with no cars around. Employees staring at me just walking by, no acknowledgement for a 11 minutes. After acknowledging me I continued to wait to be helped then told that I have to wait for the person who set the appointment to get checked in. Then I was advised that the oil change is almost $100. xxx?? This is a Honda Civic, not a BMW. Oil change was fairly quick I dropped the car off since their waiting area was packed and not appropriately spread out. I then stood for 20 minutes being told I had to wait for the same gentleman to pay and leave. Not cool, if an employee is free they should just help a customer not collect an hourly wage and push off working. Christian is a hero as he seems to be the only person who actually works. I may give the dealer service a shot in the future but for just an oil change being close to $100 I’m not returning again. I also overheard them telling a customer who just bought a car a week ago that they will charge her to diagnose a squeaking sound (my car squeaks as well but not enough for me to complain.) She left seeming really disappointed that they were gonna charge her to inspect her new car.
Beware. Liars work at this dealership. Sam in internet sales will say anything, make false statements to get your money. I am trying to get back my deposit and they are not doing what they promised. Liars