Reviews
Used car purchase
Had a great experience with Gary Norton when I purchased a Honda CR-V at the Spitzer Euclid location. He kept me updated through the entire process, including timely updates as to how soon I would meet with the finance department. I also left with a full tank of gas!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased!
I had not been to this dealership since they switched from being Rick Case to Spitzer. I have to say I was pleased and will continue getting service at Spitzer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service.
Denise Vinson is amazing. Nice, pleasant, courteous it was a pleasure working with her. I want to personally thank you for your help. I would recommend family and friend to Spitzer Honda.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job Denise!
Denise Vinson was professional, knowledgeable, patient and courteous. She has excellent customer service skills. Thank you for your impeccable service. I would recommend friends to come to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
5/5 recommendation
The woman who serviced me and significant other was Grace Mahovlich. She was really down to earth and easy going. She made a stressful process more easy. I will definitely recommend her . She has nice customer service skills, as well. Thank you Grace!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Took my 2022 Pilot in for a normal service. Jeromey Cummins the service advisor checked me in. He was cheerful, knowledgeable and professional. He was a real pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good experience!
Jerome's Cummins was energetic and courteous. Maintenance was accomplished in a timely fashion and the extras I asked to have done completed with no issues. Well done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service
Mark was very nice and informative and did work in a timely manner very good service he is an asset to Honda and I really appreciate the good service because it is hard yo find these days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pilot diagnostic
The estimate was clear and the work was done in a straightforward manner. Timing was excellent and they provided a ride from and to the dealership.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Experience
Mark Rice provided excellent and prompt service in having my vehicle serviced and on my way quickly. Everything was delivered and performed as promised. I will recommend you to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase