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A-1 Auto Sales, LLC

(25 reviews)
Visit A-1 Auto Sales, LLC
Sales hours: 9:30am to 6:00pm
View all hours
Sales
Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–6:00pm
Saturday 9:30am–4:00pm
Sunday Closed
(833) 893-2545 (833) 893-2545

Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of A-1 Auto Sales, LLC from DealerRater.

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best customer service

we just purchased our first car (2011 Nissan Altima ) for my son from this dealership . They have about 100 cars to choose from .smooth and easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service

Great experience bought our first car for our daughter . Hakeem was very helpful and made the purchase very easy. We will definitely go back here for our sons next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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unbeatable prices great experience

great prices . There were multiple dealership in the area These guys have the best prices .excellent service from hakeem and team great car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible

It was my first time trying to purchase a car. Talking about worst experience ever. Just terrible communication, you can call prior before notifying you want to test drive the car on a certain day. Nobody will be there. When you do try to just contact them through email or call nobody replies for days sometimes a week! Then if you call too often, they may block your number!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
7 people out of 7 found this review helpful. Did you?
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Terrible service / sales

Came to look for a car for my son that was advertised online.. We followed the sales guy looking for it and he left us behind outside. When we realized he left us outside we went in again he said It wasn’t on the lot and should be there in a few minutes. We said would come back in 20 min, he mumbled ok and we came back and the door was locked . It was 4.39 and supposed to be open until 6pm. Terrible communication, the office also smelled terrible by the way. If you are looking to buy a used car from a dodgy place this is the place to go! I never even went back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 7 found this review helpful. Did you?
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best place for cars

was looking for my first car . glad I found a-1 auto sales , they are very professional and kept their word till last minute . Hakeem also held the car for me more than 4 weeks till I come up with the balance payment .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great prices

Bought our daughters first car from here . Great prices and great service. We highly recommend this place . Hakeem and his team are very helpful. We highly recommend this place .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unresponsive

Communicated my interest in a car they advertised. Was told via online chat that a "team member" would "contact me" first thing the nest morning and let me know if it was available. That was TWO days ago and no contact either by phone or email. Something doesn't add up with this dealership. I would tend to believe the negative reviews.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Unprofessional practices

We planned to purchase a new car for our daughter. My husband went in and drove a car and negotiated a deal; the dealership told us they did not have the vehicle title yet and could not take a deposit because they could not legally sell it until title came in. No problem - they shook his hand and told us we'd be the first call when they got the title. We called at end of week, they said it would be in Wednesday and they could get it registered then. We called Monday to ask how they wanted the bank check for the car made out - no response from the salesman, who had given his cell phone number, or from the dealership main number. No reply to text, voicemail or call again on Tuesday. On Wednesday we looked on their website and the car was sold. Still have yet to respond to any of our messages and wasted our time - totally unprofessional.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great experience

walked in to buy our first car to our son . great customer service .great prices around the area , they also took care of all the dmv work. highly recommended .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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