Reviews
best customer service
we just purchased our first car (2011 Nissan Altima ) for my son from this dealership . They have about 100 cars to choose from .smooth and easy transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
Great experience bought our first car for our daughter . Hakeem was very helpful and made the purchase very easy. We will definitely go back here for our sons next car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
unbeatable prices great experience
great prices . There were multiple dealership in the area These guys have the best prices .excellent service from hakeem and team great car buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible
It was my first time trying to purchase a car. Talking about worst experience ever. Just terrible communication, you can call prior before notifying you want to test drive the car on a certain day. Nobody will be there. When you do try to just contact them through email or call nobody replies for days sometimes a week! Then if you call too often, they may block your number!
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible service / sales
Came to look for a car for my son that was advertised online.. We followed the sales guy looking for it and he left us behind outside. When we realized he left us outside we went in again he said It wasn’t on the lot and should be there in a few minutes. We said would come back in 20 min, he mumbled ok and we came back and the door was locked . It was 4.39 and supposed to be open until 6pm. Terrible communication, the office also smelled terrible by the way. If you are looking to buy a used car from a dodgy place this is the place to go! I never even went back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
best place for cars
was looking for my first car . glad I found a-1 auto sales , they are very professional and kept their word till last minute . Hakeem also held the car for me more than 4 weeks till I come up with the balance payment .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great prices
Bought our daughters first car from here . Great prices and great service. We highly recommend this place . Hakeem and his team are very helpful. We highly recommend this place .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unresponsive
Communicated my interest in a car they advertised. Was told via online chat that a "team member" would "contact me" first thing the nest morning and let me know if it was available. That was TWO days ago and no contact either by phone or email. Something doesn't add up with this dealership. I would tend to believe the negative reviews.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Unprofessional practices
We planned to purchase a new car for our daughter. My husband went in and drove a car and negotiated a deal; the dealership told us they did not have the vehicle title yet and could not take a deposit because they could not legally sell it until title came in. No problem - they shook his hand and told us we'd be the first call when they got the title. We called at end of week, they said it would be in Wednesday and they could get it registered then. We called Monday to ask how they wanted the bank check for the car made out - no response from the salesman, who had given his cell phone number, or from the dealership main number. No reply to text, voicemail or call again on Tuesday. On Wednesday we looked on their website and the car was sold. Still have yet to respond to any of our messages and wasted our time - totally unprofessional.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
great experience
walked in to buy our first car to our son . great customer service .great prices around the area , they also took care of all the dmv work. highly recommended .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase