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Fox Toyota

(221 reviews)
Visit Fox Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (865) 737-1357 (865) 737-1357
Used (865) 737-1358 (865) 737-1358
Service (865) 494-1018 (865) 494-1018

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Toyota from DealerRater.

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Very Easy Purchase

First purchase at the Toyota Dealership but have worked with these folks when they owned the Chevrolet Dealership. Good family and great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My four new shoes (tires) for my Camry.

They took me as a walk in to put 4 new Michelin tires on and do alignment on my Camry. Did a great job. Ronnie Fox came and shook hands and asked how it was going. I don’t have anything but good to say about the service I always get there. Have done business with Fox Toyota for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'M A HAPPY GUY!!!!

WITHIN 6 DAYS AFTER DESCRIBING WHAT KIND OF VEHICLE I WAS INTERESTED IN, STANLEY FOX HAD ONE FOR ME (A USED 2015 DENALI) I COULDN'T BE MORE PLEASED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

35,000 mile service

Ability to schedule service online. Drive through entrance and exit. Friendly and knowledgeable personnel. Great coffee and cookies. Comfortable waiting area. Clean restroom. Clear explanation of services available. No pressure tactics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome Service

We always receive awesome service and friendliness and clear explanations from the service dept personnel. We are treated just like family! Great dealership. Will continue to use!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great people and service

Our family has purchased multiple vehicles from this dealership and always had them serviced here. We have always been satisfied with the Fox Toyota experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top Notch Customer Service

After several days of comparison shopping, I am so glad I chose Fox Toyota. Ken Buckner is by far the most professional, honest, and helpful salesperson. Before I left the dealership, he set up and made sure that I understood all the technology and options available on my car. He never made me feel rushed. Without hesitation, I will recommend Fox Toyota to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Early bird service worked well. Thank you

Thank for the quick customer service!! Great location just off the interstate. The people there are always nice. Great family owned business with a serving heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

45k Service

Professional, knowledgeable and truly caring people who provide fantastic service and consistently perform at levels well above the competion. By far the most competent group I’ve experienced in the auto industry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30K service

Courteous and professional service from the initial check-in to final check-out. The technician had a question on an issue I was having and asked me to the service bay to explain. This was a very good discussion by a very knowledgeable technician who gave me his honest thoughts, but left it up to me on how to proceed. His words "we want to make you happy, so we'll do whatever you like" pretty much summed up my experience. This is why I travel over an hour to Fox Toyota rather than go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.