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Fox Toyota

(221 reviews)
Visit Fox Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (865) 737-1357 (865) 737-1357
Used (865) 737-1358 (865) 737-1358
Service (865) 494-1018 (865) 494-1018

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Toyota from DealerRater.

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Happy customer

My family wouldn’t think of going anywhere else to buy a new car. No pressure what so ever. No salesman chasing you down, no manager coming out to try to secure the sale. Car shopping is not my favorite thing to do. There are just to many decisions, but Fox Toyota makes it as easy as possible. I feel like they are the most honest dealership around. I don’t think they try to hide anything. In the past, they even issued me a refund where there was a mistake and I was overcharged and I didn’t know it. This was our family’s fourth Toyota, all bought at Fox. Rick, our salesman was wonderful and knew the answer to all my questions and was really knowledgeable with all the technology on my new Highlander. He spent over an hour setting everything up and showing me how to use all the bells and whistles. The service department has always made it as easy and as comfortable as possible. They always alerted me to any recalls or problems. they kept my Sienna van running great for 292,000 miles and it is still going. Thank you Fox

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceeded expectations

They let me drive the cars I wanted to drive and let me take time doing that. My questions about the 4Runner were answered / demonstrated. The purchase process was pretty fast - better than past experiences. The environment in the showroom was friendly and focused on me - the customer. Great follow up after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Toyota Corolla purchase

This dealership was easy to work with and the staff was friendly no pressure environment. My salesperson did answer my questions and listened to what i was looking for. I did end up buying the vehicle, and the paperwork and final dealing was easy and painless. The only thing is i asked them.not to put a dealership decal on the car and i still have one and a plate cover ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always Thorough

While getting my 4Runner serviced, Fox always keeps me informed and explains any issues found or even more importantly eases my concerns about things I may think are troublesome. Great dealership to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Maintenance and fix windshield

They are dependable courteous and friendly Helpful with whatever is needed They have been helpful for family to buy a used Camry and a search for another one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This was new car feature introduction and assistance.

Have worked with service and parts manager on prior visits. This visit helped to setup smart phone blue tooth and other functions. Also title and insurance issues were handled very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Appointment

I talked with Bill on a Monday and he scheduled an appointment for me the following day. I especially like to leave my car the night before and someone will contact me when it's ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Among Good People

I replaced my Tundra recently and found the personnel at Fox Toyota to be a pleasure to deal with through the process. I did not know what I might be able to afford since I had to have an Insurance Co. settlement. Mr. Hull had prior experience in this situation and helped walk me thru the options. In stead of settling for a used vehicle the new vehicles that might fit were discussed and test drove. Speaking in a frank and honest manner Mr. Hull gave me his perspective and ultimately a selection with a slight change was made. I am happy with my choice and look forward to servicing it at Fox Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service at Fox Toyota

Fox Toyota is the place to go to buy a vehicle (hassle free) and the follow up service on my Toyota 4 Runner is impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and thorough service.

Our routine service was ready in less than an hour. the service staff was friendly and knowledgeable. The facility was clean and neat. I will use again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.