Reviews
They where very kind and worked with me to get me
They where very kind and worked with me to get me approved in the car I wanted
They where very kind and worked with me to get me
They where very kind and worked with me to get me approved in the car I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was treated with kindness n respect through the whole
I was treated with kindness n respect through the whole process. I would gladly have my family n friends to purchase from this dealer again.
I was treated with kindness n respect through the whole
I was treated with kindness n respect through the whole process. I would gladly have my family n friends to purchase from this dealer again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelly has a team behind her.
Kelly has a team behind her. I am a team member. Faithful, grateful and special. Wisdom, knowledge, understanding and knows how to discern each person's needs.
Kelly has a team behind her.
Kelly has a team behind her. I am a team member. Faithful, grateful and special. Wisdom, knowledge, understanding and knows how to discern each person's needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a car is always a difficult process but was made
Buying a car is always a difficult process but was made easy bye the team at gote
Buying a car is always a difficult process but was made
Buying a car is always a difficult process but was made easy bye the team at gote
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff.
Very helpful staff. All questions answered quickly. Financing approved quickly. Great location. Very helpful with mechanical questions.
Very helpful staff.
Very helpful staff. All questions answered quickly. Financing approved quickly. Great location. Very helpful with mechanical questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was very good and Kenny was great at helping me out I
It was very good and Kenny was great at helping me out I appreciate the service at grotes
It was very good and Kenny was great at helping me out I
It was very good and Kenny was great at helping me out I appreciate the service at grotes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was very friendly however they sold us a car
Everyone was very friendly however they sold us a car that the engine light kept coming on and the air conditioner wasn’t working properly so they had to order a hose. Then the warehouse didn’t send the clamp, so we had to wait 2 days for that. It’s been 9 days and I still don’t have the car. The service manager doesn’t communicate with me so I don’t know when we will get the car. I’m to the point where I don’t want the car and will go somewhere else. I’ve never had this problem buying a car
Everyone was very friendly however they sold us a car
Everyone was very friendly however they sold us a car that the engine light kept coming on and the air conditioner wasn’t working properly so they had to order a hose. Then the warehouse didn’t send the clamp, so we had to wait 2 days for that. It’s been 9 days and I still don’t have the car. The service manager doesn’t communicate with me so I don’t know when we will get the car. I’m to the point where I don’t want the car and will go somewhere else. I’ve never had this problem buying a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This dealership is a joke!
This dealership is a joke! Talked to a live person, explained my sisuation and what I was looking for ect ....after a very long conversation making sure I asked every question I had answered I booked an appointment as I live an hour away from them. I found a ride and paid for gas and set off on a mission where I was assured I would be driving away with a car that day. Only to make it all the way up there and not one thing they promised me was true. I did infact not drive away with a car nor am I able to get one after being pre approved. So not only am I out the money I had to at got the ride I wasted my entire day. If I could give them 0 starts I would! 10 out of 10 DO NOT RECOMMEND going to this dealership!!!!!!
This dealership is a joke!
This dealership is a joke! Talked to a live person, explained my sisuation and what I was looking for ect ....after a very long conversation making sure I asked every question I had answered I booked an appointment as I live an hour away from them. I found a ride and paid for gas and set off on a mission where I was assured I would be driving away with a car that day. Only to make it all the way up there and not one thing they promised me was true. I did infact not drive away with a car nor am I able to get one after being pre approved. So not only am I out the money I had to at got the ride I wasted my entire day. If I could give them 0 starts I would! 10 out of 10 DO NOT RECOMMEND going to this dealership!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kenneth was very good at take care of me at grote
Kenneth was very good at take care of me at grote automotive .he deserves a raise ,
Kenneth was very good at take care of me at grote
Kenneth was very good at take care of me at grote automotive .he deserves a raise ,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff .
Very helpful staff . Very knowledgeable.. Made the process easier for financing the vehicle . Convenient location
Very helpful staff .
Very helpful staff . Very knowledgeable.. Made the process easier for financing the vehicle . Convenient location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car