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Grote Automotive Rockford

(93 reviews)
Visit Grote Automotive Rockford
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

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(779) 368-8976 (779) 368-8976

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
We’re on a mission to put the fun back into buying a car and treat our customers with the respect they deserve. We’re here for you. We believe in you. We want to help you own the car of your dreams! We believe that if you treat people courteously and truly help them they’ll become your customers for life. That’s what we’re promising. We’re not in business to sell cars to make a quick buck.
We are 'FOR THE PEOPLE' - check out our website for more info

Service center

Phone number (779) 368-8976

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(93 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grote Automotive Rockford from DealerRater.

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They where very kind and worked with me to get me

They where very kind and worked with me to get me approved in the car I wanted

They where very kind and worked with me to get me

They where very kind and worked with me to get me approved in the car I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was treated with kindness n respect through the whole

I was treated with kindness n respect through the whole process. I would gladly have my family n friends to purchase from this dealer again.

I was treated with kindness n respect through the whole

I was treated with kindness n respect through the whole process. I would gladly have my family n friends to purchase from this dealer again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Kelly has a team behind her.

Kelly has a team behind her. I am a team member. Faithful, grateful and special. Wisdom, knowledge, understanding and knows how to discern each person's needs.

Kelly has a team behind her.

Kelly has a team behind her. I am a team member. Faithful, grateful and special. Wisdom, knowledge, understanding and knows how to discern each person's needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buying a car is always a difficult process but was made

Buying a car is always a difficult process but was made easy bye the team at gote

Buying a car is always a difficult process but was made

Buying a car is always a difficult process but was made easy bye the team at gote

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very helpful staff.

Very helpful staff. All questions answered quickly. Financing approved quickly. Great location. Very helpful with mechanical questions.

Very helpful staff.

Very helpful staff. All questions answered quickly. Financing approved quickly. Great location. Very helpful with mechanical questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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It was very good and Kenny was great at helping me out I

It was very good and Kenny was great at helping me out I appreciate the service at grotes

It was very good and Kenny was great at helping me out I

It was very good and Kenny was great at helping me out I appreciate the service at grotes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Everyone was very friendly however they sold us a car

Everyone was very friendly however they sold us a car that the engine light kept coming on and the air conditioner wasn’t working properly so they had to order a hose. Then the warehouse didn’t send the clamp, so we had to wait 2 days for that. It’s been 9 days and I still don’t have the car. The service manager doesn’t communicate with me so I don’t know when we will get the car. I’m to the point where I don’t want the car and will go somewhere else. I’ve never had this problem buying a car

Everyone was very friendly however they sold us a car

Everyone was very friendly however they sold us a car that the engine light kept coming on and the air conditioner wasn’t working properly so they had to order a hose. Then the warehouse didn’t send the clamp, so we had to wait 2 days for that. It’s been 9 days and I still don’t have the car. The service manager doesn’t communicate with me so I don’t know when we will get the car. I’m to the point where I don’t want the car and will go somewhere else. I’ve never had this problem buying a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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This dealership is a joke!

This dealership is a joke! Talked to a live person, explained my sisuation and what I was looking for ect ....after a very long conversation making sure I asked every question I had answered I booked an appointment as I live an hour away from them. I found a ride and paid for gas and set off on a mission where I was assured I would be driving away with a car that day. Only to make it all the way up there and not one thing they promised me was true. I did infact not drive away with a car nor am I able to get one after being pre approved. So not only am I out the money I had to at got the ride I wasted my entire day. If I could give them 0 starts I would! 10 out of 10 DO NOT RECOMMEND going to this dealership!!!!!!

This dealership is a joke!

This dealership is a joke! Talked to a live person, explained my sisuation and what I was looking for ect ....after a very long conversation making sure I asked every question I had answered I booked an appointment as I live an hour away from them. I found a ride and paid for gas and set off on a mission where I was assured I would be driving away with a car that day. Only to make it all the way up there and not one thing they promised me was true. I did infact not drive away with a car nor am I able to get one after being pre approved. So not only am I out the money I had to at got the ride I wasted my entire day. If I could give them 0 starts I would! 10 out of 10 DO NOT RECOMMEND going to this dealership!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Kenneth was very good at take care of me at grote

Kenneth was very good at take care of me at grote automotive .he deserves a raise ,

Kenneth was very good at take care of me at grote

Kenneth was very good at take care of me at grote automotive .he deserves a raise ,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very helpful staff .

Very helpful staff . Very knowledgeable.. Made the process easier for financing the vehicle . Convenient location

Very helpful staff .

Very helpful staff . Very knowledgeable.. Made the process easier for financing the vehicle . Convenient location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 93 reviews