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Initial email contact with Julia Rowlee had good customer
Initial email contact with Julia Rowlee had good customer service response. (First email only, seemed like a template response). All emails after were abrupt, no punctuation and poor grammar. It was a very immature communication thread and made for a poor experience. It created a reluctance to continue responding. They may need training on communication skills to create a professional appearance for this dealership.
Great experience with this dealership and employees supporting customers through the process. It took a while to get my car due to supply chain issues, but once the car arrived the service was excellent. Not my first time buying cars here. Recommended.
Marco, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beaverton Nissan. We can't wait to see you again, have a great day.
Efficient friendly service
I needed an alignment and Beaverton Nissan was able to get me in and out in the same day! They were very helpful and I appreciated the flexibility.
Lls, we are so happy to read such a great review about Beaverton Nissan! We are always more than happy to assist you if anything else comes up. Take care!
Karen was fantastic to work with. The repairs were clear and promptly attended to. I was also given a loaner car since they had to keep the car a few days.
Hi Joannie Dwire, thank you so much for your positive comments about Beaverton Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The team at Beaverton Nissan - Nick, Lisa, and Edwin -
The team at Beaverton Nissan - Nick, Lisa, and Edwin - were really excellent. They went out of their way to make sure I got exactly the car that I needed, and were really great about putting together financing options for me so that we could talk through choices. There were no high pressure sales shenanigans, just a lot of thoughtful, solutions oriented collaboration.
Shipped to Hawaii!
Long distance sight unseen purchase and David Scott was terrific. Super communication and was really on the spot the entire time! This vehicle was purchased remotely and I arranged shipment to Hawaii.
Luann, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very Pleasant Experience
Enjoyed a pleasant, no pressure visit. From the receptionist to sales to credit, all were prompt and well prepared. Got a great used car at a very fair price.
Bill, thank you for your kind review; we are happy to pass along your comments to the team here at Beaverton Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very attentive to my needs and helpful with information on my vehicle that was needed to do at no charge. All in all above the call to duty.
David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Edwin siemion, shady finance guy.
Edwin siemion the finance guy is your typical shady dealership person. I got the extended warranty and another protection plan but decided I wanted to cancel it a month later. After a couple months of countless emails, texts, and calls, and forums filled out he was still unable to cancel what I wanted. It took me less then 24 hours to call the third party company and sort things out, something this man apparently in incapable of doing and it’s part of his job…. Lol. I would stay away from this man and any business he tries to do with you. He’s after getting a paycheck from customers and nothing else which is a poor business motto. If I could do it all over again I would have just taken my business elsewhere just because of this human.
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (503) 530-5565.
Highly recommend this Dealership!
Great experience purchasing the car I have been looking for! Everything was ready when we arrived from out of state to pick it up! Lisa is amazing and did her best to make this easy for us.
Summersong, thank you for your kind review; we are happy to pass along your comments to Lisa and the team here at Beaverton Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!